Let's talk about Sewage Water

9/27/2022 (Permalink)

It's definitely not the most pleasant problem to talk about, but sewage backups or leaks are very real and very serious issues you could face in your home or business.

Earlier we discussed how to tell if the water flooding in your property is clean or contaminated. It's probably the most important to know that sewage water should be assumed to be contaminated and hazardous at all times (until one of our professionals determines otherwise). Sewage water is typically referred to as category 3 black water. This classification is due to the dangerous contaminants in it. It's important to note that sewage water has the ability to appear clean. This is an instance of top water. If sewage runoff looks clean, it's usually because the waste and contaminants have sunk to the bottom. This water is still categorized as black water; not for the color, but for the risk it carries with it. In most cases of any standing water in your home, it's crucial to understand that just because you can't particularly see the contaminants or just because the water looks clear...doesn't mean that it is safe to try to mitigate yourself. 

Our SERVPRO of Baltimore's Inner Harbor crews are specifically trained to deal with hazardous water and how to clean any harmful remnants once the water is drained. Without that training, your knowledge is your most powerful tool to keep you from putting yourself at risk upon spotting standing water in your residential or commercial property.

If you experience sewage backup or sewage related flooding, let us be your first call. We make it, "Like it never even happened."

SERVPRO of Baltimore's Inner Harbor

410-637-3433

Flooding is always a risk

9/15/2022 (Permalink)

Unfortunately, just because you don't reside in a flood zone doesn't means that you won't get flooding. 

Even the driest areas can experience what are known as flash floods. Rivers, streams, and lakes are almost always overflowing their banks, given a couple of rainy days. New construction in your neighborhood can even change runoff patterns in the area and can increase our flood risks. 

The cost of flood damage is expensive. This cost can vary depending on the type of damage and where the water came from. Any tips that can help prevent this has to be worth the time to try them. You can't stop a flood from damaging your home from the above situations but you can do some things to keep a flood from happening inside your home. 

Here are some things to try:

    •    An inspection and flushing your water heater once a year, by a plumber, can contribute to preventing it bursting on you and flooding the area.
    •    Replacing the rubber hoses on all appliances that use water with metal braided ones can help to avoid the failing of the rubber ones as they can get hard and burst. Check all hoses; even the metal braided ones every year. 
    •    Leaks from toilets are often indicated by a little leakage from the base. 
    •    Do you know where to locate the main water shut-off? If a pipe burst, inside, you need to be able to get it turned off quickly. 
    •    If you have a sump pump, now is a good time to get it checked and think about a backup unit. 
    •    Always be looking for signs of plumbing leaks, such as on ceilings and walls; you are looking for stains and moisture on those walls and floors. 
    •    Leaking or even broken pipes are often gushing water, and it is not noticed because it might be hidden. Check out your water usage when no faucets are turned on; locate the water meter and take a reading, then use no water for an hour or so and read it again. Has it moved? If so, you have a leak someplace, so get a plumber to check it out. 
    •    Always monitor your monthly water bill. If it goes up a lot one billing cycle, you might have the need for a plumber to come in and check all connections. 
    •    Since a lot of water comes from inside your home and can damage many walls, floors, furniture and provide the moisture needed for molds to grow, doing whatever can be done to prevent leaks is a good exercise to undertake.

Understanding Types of Water

8/30/2022 (Permalink)

Water damage is always inconvenient, no matter the type of water causing it; however, understand which type of water you're dealing with can be crucial to minimize destruction until our professionals arrive.

Clean water can be from a broken pipe/water source, or even rainwater. 

Clean water becomes gray water after it has been left untreated. Untreated water allows for bacteria and fungi to grow and the water then becomes contaminated. This water can become hazardous. 

Black water is typically caused by sewage damage or natural disaster flooding. Black water should ALWAYS be handled by professionals. 

How do you minimize the damage from these water types?

For clean water:

If you can, shut off the water source.

Turn off any circuit breakers to affected areas. This protects from any potential electrical shock. Do not enter any rooms with standing water because unknown shock risks could be hiding. 

Mop, blot, or wipe down any excess water.

To start drying any damage or soaked upholstery, remove and prop them up to start the drying process.

Move valuables to a safe place

Remove colored items that might bleed or run, causing stains.

Never use a vacuum to remove water. Shock risk is high!

If your ceiling is wet, don't turn on any ceiling fixtures. Don't enter the room is the ceiling is sagging from retained water.

For contaminated water:

Avoid all contact with sewage. Wash yourself thoroughly if you come into contact with contaminated items.

Do not walk through affected areas.

Do not turn on your HVAC system as it could spread contaminated air.

Do not use fans. Air flow could spread contaminants.

If food or personal hygiene products are exposed to contaminated area, discard them.

Water damage can be traumatic, but the cleanup and restoration process doesn't need to be.

Maryland Weather and Rain

8/30/2022 (Permalink)

April showers bring May flowers, right? Well when you live in Maryland, July showers can bring August flowers, or February showers can bring March flowers, or just about any combination of months can bring showers and flowers! We live in a wacky state with a lot of wacky whether, and with unpredictability comes possible damage to your homes or businesses! Water damage is not fun to deal with and can really put a “damper” on things (yes, the pun was intended).

We’ve had a couple flash floods recently in our county and that means we need to be ready for any degree of water damage. Make sure your gutters are in order, fix up any cracks in your concrete, and do your best to waterproof your home using caulk or other certified waterproof material! Remember that SERVPRO of Baltimore's Inner Harbor is here for you. From wood corrosion to appliance damage to a waterlogged carpet, we’re ready for any issue you may face during this rainy weather!

Helping your Business Discretely

8/30/2022 (Permalink)

When your business has a situation that calls for SERVPRO's help, SERVPRO is there to work for you. SERVPRO understands that if possible you will want your business to still operate during clean up, even if at sub capacity. 

SERVPRO will put containment walls up around the work area. If possible, SERVPRO will work during non-traditional business hours to get the work done if that is what is requested.

SERVPRO will be discreet when it's needed for any sensitive clean ups. SERVPRO takes pride in our staff and their sensitivity to the fact that your business is the priority. We want to make sure your business is up to full capacity as soon as possible. 

SERVPRO understands that an unexpected period of lost productivity and revenue can be devastating to any business large or small.

SERVPRO has the training and resources to get your business up and running in the fastest time possible.

What you don't know about Lightning

8/30/2022 (Permalink)

Lightning fires most commonly occur during the summer months when afternoon and early evening storms are at their peak. Homes in heavily wooded areas are extra vulnerable to lightning strikes that set the surrounding landscape on fire. Most people might already know this but do they know what to do to help their home could be as easy as installing a lightening rod or the professional term would be a lightning protection system.

These systems are  not intended to prevent a strike. Its purpose is to provide a safe path on which the current can be safely directed to the ground. Talk with an expert and find out if you should have a system on your house.

You will also want to help protect the inside of your house during a storm. Lightning can damage the electronics, telephone and other systems in your house connected to an electrical outlet. The easiest way to protect your appliances is to unplug them when you first hear the clap of thunder.

Surge protectors can help but are not fail-proof if the strike is a powerful one. To protect yourself, stay away from all plumbing including toilets, sinks and faucets as the pipes of your house make excellent conductors. Stay off the phone , corded phone scan conduct the lightening and therefore strike you when your on the phone.

Lightening is amazing and beautiful but also deadly. Don't ever let yourself forget that.

The Heat can be Worse than the Flame!

8/1/2022 (Permalink)

If your like most people you might think you can get out of a fire if you can at least avoid the flames.

Not true, the smoke and gases are 3 times as likely to kill you then the flame.

It takes less than 30 seconds for a small fire to go to a big on in many cases. Just minutes for the black smoke and gasses that are produced to over come you. Did you know the heat from a fire can be more threatening than the flame. The temperature on the floor can be 100 degrees and 600 degrees at eye level. Can you image what that kind of heat does to your lungs while breathing it in? The heat alone can even burn your clothing. 

Make sure you have your fire plan in place. There are many resources to get an exit plan set up in case of a fire. 

And of course, always call your local fire department when faced with a fire threat. Be safe and be prepared!

Flooding in the Basement

7/22/2022 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including:

A blocked or failed sewer lateral pipe
Heavy rain causes surface water to pool around your home
Storm sewer backup
Sanitary sewer backup
Foundation drainage failure
Water supply-line break or hot-water tank failure
And many more

Have Questions about Basement Flooding?

Call Today - (410) 637-3433

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Baltimore's Inner Harbor and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week
We’re a Preferred Vendor to many National Insurance Companies
We Bill The Insurance Directly – One Less Thing For You To Worry About
Our Technicians are Highly-Trained in Water Restoration Techniques
We use s500 IICRC Restoration Standards
Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (410) 637-3433

Friendly Fun Fish Facts

7/22/2022 (Permalink)

When we purchase a brand new fish tank and stock it up with our fascinating little aquatic buddies, most of us never expect how much damage that one tank is capable of doing to our homes. A small fish tank usually holds around 10 gallons of water, and some fish enthusiasts will go much bigger - around 100 or 200 gallons!

Let’s say you get a very small, cheap 5 gallon fish tank for a single betta. Imagine you go to work one day and you come home to a leak that has sprung in that tank and water all over your wooden dresser and beige carpet. Fish tank water is full of bacteria (which is beneficial for the fish) that will help quickly warp wood and destroy your carpet or other flooring. Even a 5 gallon tank is a massive amount of water to pour directly onto your floor! So what can you do to help prevent this?

First and foremost, buy a plastic tank rather than a glass one. Although glass tanks are more transparent and more visually appealing to most aquarium owners, they have separate panels that must be sealed together, which is not nearly as secure as one piece of plastic creating the whole tank with no seals. Secondly, put some sort of dish or pan underneath the tank. Most fish tanks do not explode when they spring a leak, they drain water slowly and a dish/pan can help keep your stand/floor safe while you buy some time to clean up the mess. Lastly, remember to call SERVPRO of Baltimore's Inner Harbor if your aquarium does spring a leak! Our team is highly trained in water damage remediation and will be ready to help you any time you need us! (410) 637-3433.

Deodorizing The Smell

7/22/2022 (Permalink)

Have you ever noticed how when you burn a bag of popcorn in the microwave the smell seems to linger for way longer than it should?

That's what happens with even the smallest fire in your home or business. After a fire if the area isn't properly cleaned, restored, and deodorized the burnt scent  can hold onto to your space for years to come. The smoke from a fire is what carries the awful scent throughout a structure. This smoke sets into any surface it can touch.

If a cleanup isn't executed as fast as possible, the residue can cause permanent damage and could even cause the smell to come back! 

The SERVPRO of Baltimore's Inner Harbor team is highly trained to locate and remove the source of the odor. Other professionals will just mask the scent with a fragrance of some kind and once it wears off, you're left with the bill and no actual solution to your odor problem. 

Our professionals also work to make sure you understand all of your possible options when it comes to deodorization.