Recent Posts

Protecting Your Belongings

1/17/2022 (Permalink)

Storms can do some real damage to our home. Walls can come down, roofs come off and water come inside. We know this can be fixed for sure but what about our special items. Our "stuff" as we fondly refer to the things inside. 

SERVPRO of Baltimore's Inner Harbor can do so many things to save your items.

Your Paper Stuff.

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO Franchise Professionals can save a great deal and help minimize the loss. 

Depending on the type of documents and the level of water damage, they have five options for the restoration of documents:

  1. Air Drying
  2. Dehumidification
  3. Freezer Drying
  4. Vacuum Freeze Drying
  5. Vacuum Thermal Drying

Your Electronic Stuff

Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. They will coordinate the restoration of your electronics, including:

  •  Television sets
  •  DVD players
  •  Computers
  •  And more

The key to restoring electronics is taking prompt action to prevent further damage. They start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

 Those are just two categories of "stuff" that SERVPRO can help to restore after a loss.

SERVPRO of Baltimore's Inner Harbor is here to help with all your items that are sometimes more important to you than your roof that can be replaced.

Storm Protection

1/17/2022 (Permalink)

Storms can sometimes come unexpectedly and with little warning. Sometimes, they are swift and beautiful, but other times, they can bring devastating destruction along with them. You are going to want to turn to a company that is an expert that you can trust to get your home or business back to normal. 

SERVPRO of Baltimore's Inner Harbor is there for you. We have dealt with catastrophic events. In recent years, SERVPRO has been instrumental in getting Baltimore, MD back on its feet after two back to back floods ravaged the area!

Damage from nature can come in many forms including, flooding by heavy rains, hurricanes, tidal surges, tornadoes, wind damage, ice, snow etc. 

SERVPRO of Baltimore's Inner Harbor is an expert in all kinds of damage, so keep our number handy for any more winter storms that may come this season! Give us a call any time to get your home or business back in order! (410) 637-3433

No Such Thing as Overplanning!

1/10/2022 (Permalink)

We all know that we should plan and practice our escape route when we have a house fire but we tend to get lazy when we don't plan to practice. Practice time needs to be scheduled. Even if it's scheduled when you change your smoke detector batteries twice year. Use the time when we change clocks back to do both. Battery change and escape route practice.

Now did you plan for things to happen to your plan. Maybe something has blocked your escape route? Think ahead to things that might happen. Keep a phone next to your bed to dial 911. Keep shoes next to your bed to escape with. Keep a fire blanket under the bed. Try to think ahead for anything that will help with obstacles. 

You should have a checklist when you leave the house or go to bed. 

Things on this list might be:

Check to make sure stove is off and clear of anything flammable.

Make sure your space heater is off and unplugged. Electrical appliances draw current and if there is a faulty plug, there could be a fire. There should also always be 3 feet clearance around the heater. 

If you are a smoker, smoke outside. This will cut the risk of having a stray ash start a fire. 

Check your dryer vents to make sure they are clean. Do not leave the dryer running when your leaving the house or going to bed. 

Be safe and smart. Make your own list of safety checks. There are many more you can add.

Lastly, make sure your house number can be seen from the road for emergency responders.

When you are safe and ready, call SERVPRO of Baltimore's Inner Harbor!

We Can Dry Anything!

1/10/2022 (Permalink)

Drying is not a process that should be based on guess work. That's why our SERVPRO of Baltimore's Inner Harbor professionals are trained in psychrometrics. This knowledge and skill set is essential for ensuring that your property dries properly after water damage, in order to avoid secondary damage and/or mold growth.

When you first spot water in your home, it is completely natural to immediately reach for a towel, mop, or a fan to handle the mess yourself. However, it is important to know, that these DIY methods might not actually solve your problem, and can even lead to more damage. Our crews follow strict industry-approved standards that make our applied structural drying process successful.

Restoration starts with your first phone call to SERVPRO. After you have reached out to us and one of our office admins have taken your info and asked you some more questions to further understand your situation:

  • A SERVPRO of BIH professional will respond to your location in order to inspect and assess the damage in person. This inspection includes an estimate based on their findings. They carefully inspect your property to detect every component that is wet from the water damage
  • Our crews then look to special technology to measure how much moisture is in the wet affected materials, and continuously monitor them to ensure these items and materials are drying properly
  • Our professional drying equipment is utilized to speed up the process of Mother Nature, so your property can be dried as soon as possible to get you back to normal and, "Like it never even happened."

If these parts of the process seem confusing, have no fear...SERVPRO is here! Other mitigation companies might not strive to help you understand your situation or our work, but the team member on site is willing and eager to answer any and all questions you might have. We know it can be overwhelming having to deal with any kind of damage in your home, but SERVPRO always does our very best to comfort and inform you in such times.

The bottom line is that SERVPRO of Baltimore's Inner Harbor has the equipment, sensitivity, and know how to make such stressful situations feel like an absolute breeze!

Being Ready for a Storm

9/27/2021 (Permalink)

Storms can strike any time anywhere. If a storm struck within the next 15 minutes...would you be prepared? Be sure to read on!

Approximately 98% of all presidentially declared disasters are related to weather events. These events can lead to about 500 deaths and cause nearly $15 billion in damages, according to the NOAA. 

So, how do you make sure you're as ready as possible when severe weather hits? Know your risk and take action.

No matter how high or low your risk level is for severe weather, it's crucial to have an emergency plan and supply kit in place, just in case.

What do you include in your emergency supply kit?

It's important to mix and match these items to suit your specific personal needs, but here are some fundamentals to include:

  • Water (1 gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably and NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help, if need be
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities, especially during flood or lightning risks
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account info
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

While this list is suitable for a home or business, if your business needs assistance devising an emergency plan, let us do it for you. We specialize in Emergency Ready Profiles which her minimize damage and business interruption in case of an emergency.

In any event, we are here to help after any type of loss or damage.

Psychrometrics

8/29/2021 (Permalink)

Drying is not a process that should be based on guess work. That's why our SERVPRO of Baltimore's Inner Harbor professionals are trained in psychrometrics. This knowledge and skill set is essential for ensuring that your property dries properly after water damage, in order to avoid secondary damage and/or mold growth.

When you first spot water in your home, it is completely natural to immediately reach for a towel, mop, or a fan to handle the mess yourself. However, it is important to know, that these DIY methods might not actually solve your problem, and can even lead to more damage. Our crews follow strict industry-approved standards that make our applied structural drying process successful.

Restoration starts with your first phone call to SERVPRO. After you have reached out to us and one of our office admins have taken your info and asked you some more questions to further understand your situation:

  • A SERVPRO of BIH professional will respond to your location in order to inspect and assess the damage in person. This inspection includes an estimate based on their findings. They carefully inspect your property to detect every component that is wet from the water damage
  • Our crews then look to special technology to measure how much moisture is in the wet affected materials, and continuously monitor them to ensure these items and materials are drying properly
  • Our professional drying equipment is utilized to speed up the process of Mother Nature, so your property can be dried as soon as possible to get you back to normal and, "Like it never even happened."

If these parts of the process seem confusing, have no fear...SERVPRO is here! Other mitigation companies might not strive to help you understand your situation or our work, but the team member on site is willing and eager to answer any and all questions you might have. We know it can be overwhelming having to deal with any kind of damage in your home, but SERVPRO always does our very best to comfort and inform you in such times.

The bottom line is that SERVPRO of Baltimore's Inner Harbor has the equipment, sensitivity, and know how to make such stressful situations feel like an absolute breeze!

Checking your new Home

8/29/2021 (Permalink)

Water damage signs can be left in plain sight at times if you look. Grab a flashlight when looking at a home to buy .

Water damage can be hiding anyway but check the high risk areas at least.

Check the walls for spots and stains. Don't forget to look around doors and windows.

Check the floors for warping and buckling especially in the basement. Look for white or dark stains on wood floors, damp carpeting and a general smell of dampness and mold,

Check the piping in the kitchen, bathrooms, laundry room, and basement for corrosion around the pipe connections, leaks, or water stains. Inspect the caulking around the bathroom fixtures. Missing or loose caulking could be caused by water seepage. Look for missing grout or signs of mold. Check the water heater for wet spots on the floor and rust on the tank.

Check the attic for stains, mold, and other signs of leaks. The insulation should be dry and in good condition. 

Don't forget to check the outside of the house.  Check the roof for damaged flashing and missing, cracked, or curled shingles. If you see standing water anywhere outside the home, it could be the sign of a problem. The house should be situated on the highest point of the property, with the ground sloping away from the house.

Biological and Chemical Contaminants

8/29/2021 (Permalink)

SERVPRO of Howard County understands that any type of exposure to biological and chemical contaminants can pose serious health threats and consequences. In a commercial setting, any type of sewage backup, blood cleanup, or even chemical spill, can place everyone at the facility at risk. Upon recognizing the situation, your primary focus should be safety. SERVPRO can help to bring the facility back to safety!

Here are some guidelines to follow in the case of a contamination:

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.
  • Call SERVPRO of Howard County

Situations that contain any biohazardous material or spills should not be handled lightly. At SERVPRO of Howard County, we care about our local community, as well as all of those that live in the area. We are here for you 24/7 and are ready for any serious situation you may throw at us!

Fire Mitigation Process

8/2/2021 (Permalink)

When you have a fire it can be devastating. Most of the time the hard part is loosing so much of your contents. When you have fire damage, you also have soot, odor and water damage.

We at SERVPRO of Baltimore's Inner Harbor want to help restore as much as we can for you. We have specialized training in doing just that.

First we do an inspection and fire damage assessment to begin to form a plan of action.

Immediately if need, we will properly board up your home and a roof tarp. 

The water removal will begin immediately as well as the drying.

We have specialized equipment and techniques to remove smoke and soot from ceilings, walls and other surfaces.

We will clean, disinfect, and sanitize all of the restorable items. 

SERVPRO of Baltimore's Inner Harbor can even help you with the restoration process afterwards! Give us a call for any and all questions you may have about the fire mitigation process!

(410) 637-3433

The Latest in Water Damage Technology

7/22/2021 (Permalink)

A little water goes a long way in most cases, but especially in terms of water damage. Even the smallest drop of water left to sit after a loss can lead to much bigger problems, including mold. The key to avoiding such mishaps? Proper mitigation and drying techniques. That's why SERVPRO of Baltimore's Inner Harbor should always be your first call when you suspect your home or business has been struck with water damage. Our professionals are specifically trained to use special technology to mitigate properly and efficiently. 

Our SERVPRO trained professionals rely on special technology in multitudes of equipment to see to it that affected areas are completely dry after mitigation. The top 5 pieces of equipment we use are:

  • Moisture Sensors to detect lingering moisture in carpets, baseboards, and walls
  • Moisture Meters determine the actual amount of moisture in different materials. The reading these meters provide aids in the drying process
  • Thermohygrometers measure temperature and relative humidity, this helps calculations for making the environment more conducive to drying procedures
  • Ultra Low-Volume Foggers atomize liquid deodorizing agents which creates a mist for penetrating any odor causing sites. This tool is also useful for injecting fungicides and disinfectant into wall cavities an other hard to reach spaces
  • Thermal Foggers dispense solvent-based solutions via a dense fog. The fog is made up of small particles of deodorizing solutions to neutralize any odors

If this all sounds overwhelming to you, have no fear...SERVPRO is here! Let us worry about the technicalities when it comes to drying your home or business. We have the know how AND the equipment to prevent further damage after a loss that DIY mitigation puts you at risk for.