Recent Posts

We hate to even think about a sewage backup let alone talk about them .

6/13/2019 (Permalink)

It's definitely not the most pleasant problem to talk about, but sewage backups or leaks are very real and very serious issues you could face in your home or business.

Earlier we discussed how to tell if the water flooding in your property is clean or contaminated. It's probably the most important to know that sewage water should be assumed to be contaminated and hazardous at all times (until one of our professionals determines otherwise). Sewage water is typically referred to as category 3 black water. This classification is due to the dangerous contaminants in it. It's important to note that sewage water has the ability to appear clean. This is an instance of top water. If sewage runoff looks clean, it's usually because the waste and contaminants have sunk to the bottom. This water is still categorized as black water; not for the color, but for the risk it carries with it. In most cases of any standing water in your home, it's crucial to understand that just because you can't particularly see the contaminants or just because the water looks clear...doesn't mean that it is safe to try to mitigate yourself. 

Our SERVPRO of Baltimore's Inner Harbor crews are specifically trained to deal with hazardous water and how to clean any harmful remnants once the water is drained. Without that training, your knowledge is your most powerful tool to keep you from putting yourself at risk upon spotting standing water in your residential or commercial property.

If you experience sewage backup or sewage related flooding, let us be your first call. We make it, "Like it never even happened."

SERVPRO of Baltimore's Inner Harbor

410-637-3433

Are you prepared?

6/12/2019 (Permalink)

How quickly your business is able to return to normal operations after a tornado, fire, or even a flood often depends on emergency planning. It is easy to think that such emergencies are unlikely to hurt your business, because truly they aren't a terribly common occurrence. That said, it is even easier to just take the time to prepare for anything.

Even though every situation is unique, your business can still be prepared. Your commitment to emergency planning will help support your employees, customers, industry colleagues, your local community, and even the country. Additionally, it protects your business investment by giving the facility and company a better chance of survival after various emergencies. 

Be informed:

Know what kinds of emergencies might affect your business and devise a plan to deal with them

Develop a Business Continuity Plan:

Plan which staff, procedures and equipment are undeniably necessary to keep operating. Plan a backup plan for everything. Make a procedure for what to do if your facility isn't accessible or if there are utilities disruptions. 

Make Your Emergency Plan:

Evacuation procedures, shelter-in-place plans, communications procedures for before, during and after an incident. Make them. Practice them at least once a year.

Review Your Insurance Coverage

Promote Family and Individual Preparedness:

Emergency preparedness is a chain reaction. Preparing your business will encourage your employees to prepare their families, their families will encourage their friends, friends encourage other community members, so on and so forth.

We are there for you 24/7

6/12/2019 (Permalink)

Our trained technicians know the proper procedure to cure you headaches . SERVPRO is there for your business when you need then, just like your local Pharmacy is there for you 24/7, so is SERVPRO.

We're even there recently when a local Pharmacy needs us in their crisis.

This pharmacy couldn't help people that needed them if they were told they had to wait for help during regular business hours.

SERVPRO of Baltimore's Inner Harbor got out to them on a Saturday to help them get back in business , because when their clients need them available 24/7.

SERVPRO is not the, "Take two of these and call us in the morning" type. We are ,"Let us treat you and your business anytime, any day, so your better in the morning."

Isn't that what everyone wants?

Oh boy that smells!!!

6/12/2019 (Permalink)

Have you ever noticed how when you burn a bag of popcorn in the microwave the smell seems to linger for way longer than it should?

That's what happens with even the smallest fire in your home or business. After a fire if the area isn't properly cleaned, restored, and deodorized the burnt scent  can hold onto to your space for years to come. The smoke from a fire is what carries the awful scent throughout a structure. This smoke sets into any surface it can touch.

If a cleanup isn't executed as fast as possible, the residue can cause permanent damage and could even cause the smell to come back! 

The SERVPRO of Baltimore's Inner Harbor team is highly trained to locate and remove the source of the odor. Other professionals will just mask the scent with a fragrance of some kind and once it wears off, you're left with the bill and no actual solution to your odor problem. 

Our professionals also work to make sure you understand all of your possible options when it comes to deodorization. 

Clean your dryer!

6/12/2019 (Permalink)

According to FEMA, failing to clean your home dryer causes 34% of home dryer fires.

These dryer fires cause $35 million in property loss and are also capable of causing injury or even death.

Reducing your risk for dryer fire is incredibly simple. Let SERVPRO clean your vents and ducts that may being holding lint buildup. 

The National Fire Protection Agency recommends that you clean your dryers lint filter every time you do a load of laundry. This ensures the outdoor vent flap will open with ease. This flap could be restricted by snow or even a bird's nest.

Let our specifically trained technicians make sure all of your vents, filters, and ducts aren't restricted and can let air flow freely.

For more info about the vent and duct cleaning services SERVPRO offers, give us a call at 410-637-3433

You need your AC in the summer but be careful to run them properly . .

6/11/2019 (Permalink)

Summer is certainly on the way, and with it will come those warm temperatures.

What does that mean for your business?

Well, a majority of businesses consider summer to be their busy season. If you're one of those businesses, you know that damage or a loss in your facility can cost you time that your business can't afford to lose.

Avoiding mold damage can be simple, especially when it comes to air conditioning condensation lines.

When the warm weather is here, we know your employees are turning up the AC and making it work overtime with them. This extra work for the air conditioner could lead to leaks in the condensation lines, which can potentially feed hidden mold. Not only is mold inconvenient to your business, it can carry health risks. And for those reasons, the U.S. EPA recommends routinely inspecting your HVAC units. Depending on how large your business is, there might be more than one in your facility.

When you inspect these units/systems, you shouldn't only be looking for mold. It's important to check for moisture or any dripping. No matter how little the amount of water may seem, mold starts on a microscopic level. It doesn't take that much liquid to keep mold alive and thriving!

If you think you find mold in your commercial property, it's important to proceed with caution.

Better yet, call our professional crews in and we will take care of drying out any moisture and removing any mold you find or even if you're just suspicious of mold. Remember that mold carries risks and if you don't know what you're doing, it can be incredibly dangerous.

That's why our specially trained teams are here to help!

What to do to prepare for a Summer Storm.

6/10/2019 (Permalink)

Make sure you have a first kit handy. Make sure you have at least the following items: bandages, pain relievers, antiseptic, tweezers, and scissors.

Make sure the gutters are clear.  I know this seems like a fall job but with the wind a debris that can come from any storm, you don't want the gutters to clog and pool water around your foundation. 

Be prepare for power outages. Along with owning a backup generator, flashlights, and a battery- or solar-powered cell phone charger, you should also keep a battery-operated radio handy. You should make sure that you keep a list of emergency contacts somewhere accessible. Your cell phone may lose power and your will want to have some numbers written down for back up. 

Make sure you have an evacuation plan. Between the Weather Channel, Twitter, and other alert systems, you should be comfortably aware of any severe weather warnings. Plan in the event of hurricanes, tornadoes, or floods for  a safe place to take shelter.

Fill up your bathtubs with water. If something goes wrong, you will have a fresh supply of clean water to drink or use for bathing and flushing the toilets.

Reinforce your windows. If your area has been warned of an impending hurricane or tornado, you should reinforce your windows with wooden boards so that – even if the glass is broken – your home will remain relatively dry and undisturbed.

Inspect your trees and shrubbery. Don't have tall trees etc by your HVAC system. Have your trees checked by a specialist. You want to have dead trees removed and shrubbery trimmed etc. 

Store water and non-perishable foods. If you live in an area prone to power outages, you should consider storing bottled water and non-perishable food items, such as canned goods, energy bars, and peanut butter, in a safe and dry place.

Secure outdoor furniture. When a hurricane, tornado, or severe storm hits, any lightweight item can become a projectile. If you can bring things inside if you can secure them down. 

Plan on some activities. Especially if you have some children. A powerful storm can be stressful,especially after the power has gone out. Have some fun things planned to keep everyone distracted. 

Call SERVPRO for all your commercial needs.

6/10/2019 (Permalink)

We are committed to handling our customer's emergency needs 24/7.

In the event of a commercial loss, it is important to know in advance who you can trust to mitigate your damage in a timely and effective manner. Here are 7 reasons you should choose SERVPRO of Baltimore's Inner Harbor for your commercial property's cleanup and restoration:  

  1. 24 Hour Emergency Response. In any type of loss, whether it be due to fire, water, mold, or biohazard, timely mitigation is vital to controlling damage and recovery costs. You can count on SERVPRO’s nationwide coverage and full line of restoration services to help your company make a speedy recovery.
  2. Communication. SERVPRO of Baltimore's Inner Harbor will keep you informed from start to finish. You’ll know what’s happening every step of the way. From the first notice of loss until the job is complete, we are dedicated to effectively communicating with property owners and managers. Jobs are documented extensively as well to ensure timely mitigation and communication with our customers.
  3. Reduce Recovery Time. When damage occurs in a business, it affects everyone from the owner, the managers, the employees, the tenants, and even the customers. Our team at SERVPRO of Baltimore's Inner Harbor understands the importance of mitigating damage to the structure and contents in a timely manner to help reduce recovery time and lessen business interruption.
  4. Lower Recovery Costs. As an independent franchise ourselves, SERVPRO of Baltimore's Inner Harbor understands the importance of frugality. This is why we teach our technicians to employ similar concepts when working with our customers. The following are ways that the SERVPRO System can help your business save money during mitigation:
    • Emergency mitigation services help minimize your secondary damages.
    • Proper restoration versus replacement of contents is less expensive.
    • Faster recovery lessens loss.
    • We use pre-approved  pricing and procedures.
    • Comprehensive clean up and restoration services help prevent further problems and potential liability risks.
  5. Emergency Response Profile. The SERVPRO Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. SERVPRO of Baltimore's Inner Harbor can help you plan for recovery before disaster even strikes.
  6. Full Line of Services. SERVPRO of Baltimore's Inner Harbor crews are trained extensively to utilize the right equipment and supplies to handle all of your clean up needs. 

Just call SERVPRO of Baltimore's Inner Harbor for all your Commercial Needs. 410-637-3433. We are here for you 24 hours a day and 7 days a week.

Will your business recover?

6/10/2019 (Permalink)

Did you know that 50% of Businesses don't re-open after suffering a disaster?

That's hard to hear if you own a business. The best thing you can do is to be prepared.

SERVPRO offers to all it's commercial clients a FREE Emergency Ready Plan. Just call SERVPRO of Baltimore's Inner Harbor and one of their team will come to your business and help you prepare.

After you have this set up, getting help cleaning up and/or restoring your property is just a few clicks away.

Don't worry if your have a large business. SERVPRO has a large loss division that has the expertise to manage the cost and operations of large commercial losses. 

SERVPRO is your  best resource in getting it back up and running.

Disaster doesn't happen always during 9-5 hours, that's why SERVPRO is there to help 24/7 to get your business back after a disaster. 

Be Prepared!

6/10/2019 (Permalink)

How quickly your business is able to return to normal operations after a tornado, fire, or even a flood often depends on emergency planning. It is easy to think that such emergencies are unlikely to hurt your business, because truly they aren't a terribly common occurrence. That said, it is even easier to just take the time to prepare for anything.

Even though every situation is unique, your business can still be prepared. Your commitment to emergency planning will help support your employees, customers, industry colleagues, your local community, and even the country. Additionally, it protects your business investment by giving the facility and company a better chance of survival after various emergencies. 

Be informed:

Know what kinds of emergencies might affect your business and devise a plan to deal with them

Develop a Business Continuity Plan:

Plan which staff, procedures and equipment are undeniably necessary to keep operating. Plan a backup plan for everything. Make a procedure for what to do if your facility isn't accessible or if there are utilities disruptions. 

Make Your Emergency Plan:

Evacuation procedures, shelter-in-place plans, communications procedures for before, during and after an incident. Make them. Practice them at least once a year.

Review Your Insurance Coverage

Promote Family and Individual Preparedness:

Emergency preparedness is a chain reaction. Preparing your business will encourage your employees to prepare their families, their families will encourage their friends, friends encourage other community members, so on and so forth.

Be a leader.