Recent Posts


8/29/2021 (Permalink)

Drying is not a process that should be based on guess work. That's why our SERVPRO of Baltimore's Inner Harbor professionals are trained in psychrometrics. This knowledge and skill set is essential for ensuring that your property dries properly after water damage, in order to avoid secondary damage and/or mold growth.

When you first spot water in your home, it is completely natural to immediately reach for a towel, mop, or a fan to handle the mess yourself. However, it is important to know, that these DIY methods might not actually solve your problem, and can even lead to more damage. Our crews follow strict industry-approved standards that make our applied structural drying process successful.

Restoration starts with your first phone call to SERVPRO. After you have reached out to us and one of our office admins have taken your info and asked you some more questions to further understand your situation:

  • A SERVPRO of BIH professional will respond to your location in order to inspect and assess the damage in person. This inspection includes an estimate based on their findings. They carefully inspect your property to detect every component that is wet from the water damage
  • Our crews then look to special technology to measure how much moisture is in the wet affected materials, and continuously monitor them to ensure these items and materials are drying properly
  • Our professional drying equipment is utilized to speed up the process of Mother Nature, so your property can be dried as soon as possible to get you back to normal and, "Like it never even happened."

If these parts of the process seem confusing, have no fear...SERVPRO is here! Other mitigation companies might not strive to help you understand your situation or our work, but the team member on site is willing and eager to answer any and all questions you might have. We know it can be overwhelming having to deal with any kind of damage in your home, but SERVPRO always does our very best to comfort and inform you in such times.

The bottom line is that SERVPRO of Baltimore's Inner Harbor has the equipment, sensitivity, and know how to make such stressful situations feel like an absolute breeze!

Checking your new Home

8/29/2021 (Permalink)

Water damage signs can be left in plain sight at times if you look. Grab a flashlight when looking at a home to buy .

Water damage can be hiding anyway but check the high risk areas at least.

Check the walls for spots and stains. Don't forget to look around doors and windows.

Check the floors for warping and buckling especially in the basement. Look for white or dark stains on wood floors, damp carpeting and a general smell of dampness and mold,

Check the piping in the kitchen, bathrooms, laundry room, and basement for corrosion around the pipe connections, leaks, or water stains. Inspect the caulking around the bathroom fixtures. Missing or loose caulking could be caused by water seepage. Look for missing grout or signs of mold. Check the water heater for wet spots on the floor and rust on the tank.

Check the attic for stains, mold, and other signs of leaks. The insulation should be dry and in good condition. 

Don't forget to check the outside of the house.  Check the roof for damaged flashing and missing, cracked, or curled shingles. If you see standing water anywhere outside the home, it could be the sign of a problem. The house should be situated on the highest point of the property, with the ground sloping away from the house.

Biological and Chemical Contaminants

8/29/2021 (Permalink)

SERVPRO of Howard County understands that any type of exposure to biological and chemical contaminants can pose serious health threats and consequences. In a commercial setting, any type of sewage backup, blood cleanup, or even chemical spill, can place everyone at the facility at risk. Upon recognizing the situation, your primary focus should be safety. SERVPRO can help to bring the facility back to safety!

Here are some guidelines to follow in the case of a contamination:

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.
  • Call SERVPRO of Howard County

Situations that contain any biohazardous material or spills should not be handled lightly. At SERVPRO of Howard County, we care about our local community, as well as all of those that live in the area. We are here for you 24/7 and are ready for any serious situation you may throw at us!

Fire Mitigation Process

8/2/2021 (Permalink)

When you have a fire it can be devastating. Most of the time the hard part is loosing so much of your contents. When you have fire damage, you also have soot, odor and water damage.

We at SERVPRO of Baltimore's Inner Harbor want to help restore as much as we can for you. We have specialized training in doing just that.

First we do an inspection and fire damage assessment to begin to form a plan of action.

Immediately if need, we will properly board up your home and a roof tarp. 

The water removal will begin immediately as well as the drying.

We have specialized equipment and techniques to remove smoke and soot from ceilings, walls and other surfaces.

We will clean, disinfect, and sanitize all of the restorable items. 

SERVPRO of Baltimore's Inner Harbor can even help you with the restoration process afterwards! Give us a call for any and all questions you may have about the fire mitigation process!

(410) 637-3433

The Latest in Water Damage Technology

7/22/2021 (Permalink)

A little water goes a long way in most cases, but especially in terms of water damage. Even the smallest drop of water left to sit after a loss can lead to much bigger problems, including mold. The key to avoiding such mishaps? Proper mitigation and drying techniques. That's why SERVPRO of Baltimore's Inner Harbor should always be your first call when you suspect your home or business has been struck with water damage. Our professionals are specifically trained to use special technology to mitigate properly and efficiently. 

Our SERVPRO trained professionals rely on special technology in multitudes of equipment to see to it that affected areas are completely dry after mitigation. The top 5 pieces of equipment we use are:

  • Moisture Sensors to detect lingering moisture in carpets, baseboards, and walls
  • Moisture Meters determine the actual amount of moisture in different materials. The reading these meters provide aids in the drying process
  • Thermohygrometers measure temperature and relative humidity, this helps calculations for making the environment more conducive to drying procedures
  • Ultra Low-Volume Foggers atomize liquid deodorizing agents which creates a mist for penetrating any odor causing sites. This tool is also useful for injecting fungicides and disinfectant into wall cavities an other hard to reach spaces
  • Thermal Foggers dispense solvent-based solutions via a dense fog. The fog is made up of small particles of deodorizing solutions to neutralize any odors

If this all sounds overwhelming to you, have no fear...SERVPRO is here! Let us worry about the technicalities when it comes to drying your home or business. We have the know how AND the equipment to prevent further damage after a loss that DIY mitigation puts you at risk for.

Flooded Basement

7/22/2021 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including:

A blocked or failed sewer lateral pipe
Heavy rain causes surface water to pool around your home
Storm sewer backup
Sanitary sewer backup
Foundation drainage failure
Water supply-line break or hot-water tank failure
And many more

Have Questions about Basement Flooding?

Call Today - (410) 637-3433

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Howard County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week
We’re a Preferred Vendor to many National Insurance Companies
We Bill The Insurance Directly – One Less Thing For You To Worry About
Our Technicians are Highly-Trained in Water Restoration Techniques
We use s500 IICRC Restoration Standards
Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (410) 637-3433

Smoke, Soot, and SERVPRO

7/22/2021 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Baltimore's Inner Harbor will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –

Safety First!

6/29/2021 (Permalink)

SAFETY FIRST (For businesses and home owners)

  •  Account that all employees or family members are safe by establishing evacuation plans in advance, identifying areas outside the building that are designated meeting places. Assign select individuals to keep a list of their assigned team’s names and contact numbers in order to account for their whereabouts.
  • If water enters the building and evacuation becomes impossible, move to an upper floor, and wait for rescuers.
  •  While evacuating, avoid attempting to drive through floods or rising water, nearly half of all flash flood fatalities are auto-related.
  •  Do not touch electrical equipment if you are wet or standing in water.
  •  Do not walk through moving water. Even six inches of moving water can make you fall.
  •  Use no open flames (there may be gas escaping from ruptured mains).
  •  Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage. Water may also be electrically charged. If the water has entered the structure through the flooding of a creek, stream or river, or if it has filtered through insulation during its intrusion, it is considered to be black water and could be hazardous to your health. Avoid contact with contaminated items as much as possible.
  •  Stay out of any building if it is surrounded by floodwaters.
  •  Listen for news reports to learn if the community’s water supply is safe to drink.
  •  Return only when authorities indicate it is safe.


  • Contact local emergency officials.
  • Secure main entrances to building.
  •  Alert Security company and Alarm company of the situation.


  • Open basement or low-level windows to equalize water pressure on the building’s foundation and walls.
  • Begin water damage mitigation steps only if local emergency officials deem the structure safe to enter.
  •  Notify your insurance agent or Risk Manager to determine insurance policy guidelines and steps to take.

Emergency Planning

6/29/2021 (Permalink)

Planning for any emergency requires considering all likely scenarios that could result when things that you rely on daily- such as electricity, water, heat, air conditioning, telephone services and transportation- are disrupted or lost for a considerable amount of time. Consequently, you should plan on having food, water, and other essential goods to get you through the emergency. Most emergency management planner suggests having enough supplies to last you and your family for three to five days for weather -related events. However, many things may affect you decision, including storage space, special needs, number of people I the household and available resources.

The basic items that should be stored in your home include water, food, first aid supplies, clothing and bedding, tools, emergency supplies, and specialty items. Keep the items that you would most likely need at home in one easy-to-carry container such as a plastic storage bin, backpack, or duffel bag. Store it in a convenient place and put a smaller version in your car. Remember to change the stored water and rotate the food supplies every six months (place dates on the containers). Check the supplies and re-evaluate your needs every year. Consult your physician or pharmacist about storing medications, and maintain a current list of your family’s prescription needs.

Specializing in Storm Restoration

6/14/2021 (Permalink)

SERVPRO of Baltimore's Inner Harbor specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. 

As a leader in storm and water damage restoration, SERVPRO has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. SERVPRO of Baltimore's Inner Harbor was able to be there right away with the flooding of Ellicott City

A fast response is crucial to flooding and storm damage, because it reduces secondary damage and restoration costs. Storms don’t wait for regular business hours and neither do we. Our technicians will respond immediately, day or night, to help business owners and residents.

Call your neighbor , SERVPRO of Baltimore's Inner Harbor, when you need help quickly.

(410) 637-3433