The Heat can be Worse than the Flame!

8/1/2022 (Permalink)

If your like most people you might think you can get out of a fire if you can at least avoid the flames.

Not true, the smoke and gases are 3 times as likely to kill you then the flame.

It takes less than 30 seconds for a small fire to go to a big on in many cases. Just minutes for the black smoke and gasses that are produced to over come you. Did you know the heat from a fire can be more threatening than the flame. The temperature on the floor can be 100 degrees and 600 degrees at eye level. Can you image what that kind of heat does to your lungs while breathing it in? The heat alone can even burn your clothing. 

Make sure you have your fire plan in place. There are many resources to get an exit plan set up in case of a fire. 

And of course, always call your local fire department when faced with a fire threat. Be safe and be prepared!

Flooding in the Basement

7/22/2022 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including:

A blocked or failed sewer lateral pipe
Heavy rain causes surface water to pool around your home
Storm sewer backup
Sanitary sewer backup
Foundation drainage failure
Water supply-line break or hot-water tank failure
And many more

Have Questions about Basement Flooding?

Call Today - (410) 637-3433

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Baltimore's Inner Harbor and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week
We’re a Preferred Vendor to many National Insurance Companies
We Bill The Insurance Directly – One Less Thing For You To Worry About
Our Technicians are Highly-Trained in Water Restoration Techniques
We use s500 IICRC Restoration Standards
Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (410) 637-3433

Friendly Fun Fish Facts

7/22/2022 (Permalink)

When we purchase a brand new fish tank and stock it up with our fascinating little aquatic buddies, most of us never expect how much damage that one tank is capable of doing to our homes. A small fish tank usually holds around 10 gallons of water, and some fish enthusiasts will go much bigger - around 100 or 200 gallons!

Let’s say you get a very small, cheap 5 gallon fish tank for a single betta. Imagine you go to work one day and you come home to a leak that has sprung in that tank and water all over your wooden dresser and beige carpet. Fish tank water is full of bacteria (which is beneficial for the fish) that will help quickly warp wood and destroy your carpet or other flooring. Even a 5 gallon tank is a massive amount of water to pour directly onto your floor! So what can you do to help prevent this?

First and foremost, buy a plastic tank rather than a glass one. Although glass tanks are more transparent and more visually appealing to most aquarium owners, they have separate panels that must be sealed together, which is not nearly as secure as one piece of plastic creating the whole tank with no seals. Secondly, put some sort of dish or pan underneath the tank. Most fish tanks do not explode when they spring a leak, they drain water slowly and a dish/pan can help keep your stand/floor safe while you buy some time to clean up the mess. Lastly, remember to call SERVPRO of Baltimore's Inner Harbor if your aquarium does spring a leak! Our team is highly trained in water damage remediation and will be ready to help you any time you need us! (410) 637-3433.

Deodorizing The Smell

7/22/2022 (Permalink)

Have you ever noticed how when you burn a bag of popcorn in the microwave the smell seems to linger for way longer than it should?

That's what happens with even the smallest fire in your home or business. After a fire if the area isn't properly cleaned, restored, and deodorized the burnt scent  can hold onto to your space for years to come. The smoke from a fire is what carries the awful scent throughout a structure. This smoke sets into any surface it can touch.

If a cleanup isn't executed as fast as possible, the residue can cause permanent damage and could even cause the smell to come back! 

The SERVPRO of Baltimore's Inner Harbor team is highly trained to locate and remove the source of the odor. Other professionals will just mask the scent with a fragrance of some kind and once it wears off, you're left with the bill and no actual solution to your odor problem. 

Our professionals also work to make sure you understand all of your possible options when it comes to deodorization.

Responding Fast to Your Water Damage

6/7/2022 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Baltimore's Inner Harbor provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Baltimore's Inner Harbor arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.
Water is absorbed into walls, floors, upholstery, and belongings.
Furniture finishes may bleed, causing permanent staining on carpets.
Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down.
Metal surfaces begin to tarnish.
Furniture begins to swell and crack.
Dyes and inks from cloth and paper goods spread and stain.
A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread.
Doors, windows, and studs swell and warp.
Metal begins to rust and corrode.
Furniture warps and shows signs of mold.
Paint begins to blister.
Wood flooring swells and warps.
Serious biohazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Baltimore's Inner Harbor

SERVPRO of Baltimore's Inner Harbor specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial Properties

6/7/2022 (Permalink)

Flooding and water damage events at Baltimore commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Baltimore's Inner Harbor

SERVPRO of Baltimore's Inner Harbor specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Make Sure Your Doors are Closed!

6/7/2022 (Permalink)

Did you know that 40 years ago you had about 17 mins. to get out of your house during a fire?

Now you have have about 3 mins. This is due to the synthetic materials, furniture and construction materials that we use.

Fire spreads faster than ever. Having your door closed can save your life. It gives you more time to find a way out before the room fills with smoke or more time to be rescued. 

Having the door closed slows down the smoke, hear and fire itself.

One concern that people had with having the door was that they wouldn't be able to hear the alarm. The difference, in one study, showed that there was only a 17 decimal difference between the door closed and opened. It was still loud enought to hear the alarm in the room with the door closed.

Along with the alarm, having the door closed can save your life.

Get in the habit of closing the door.

Warm Summer Storms

6/7/2022 (Permalink)

As you know, summer brings storms, and storms bring storm damage. Storm damage can come from a bunch of different sources. Whether it's fire, wind, water, or even the weather... SERVPRO is here to help!

While meteorologists do their best with the tools they have access to, it's sometimes tough to determine how much damage one storm can do to your home or business. They can be completely harmless...or they can destroy your roof and flood your home. No matter the size of the loss, SERVPRO of Baltimore's Inner Harbor is specially trained to deal with the mess summer storms leave behind.

Wind is a pretty major culprit for summer storm damage. When it comes to storms with heavy winds, they can leave trees on the roof of your home, drag shingles off your roofing, or even bust out your roof to invite water damage into your home. While you should be sure to keep your roof in the best most up to date condition as you possibly can, you can never be certain when disaster will strike.

Wind isn't the only suspect to watch out for with summer storms. As you know, where there's thunder...there's lightning. If lightning strikes your home or business, it goes without saying, there is an immediate risk for fire.

And, of course, water damage can follow any of the above causes. This is because any holes in your home allow water to seep in and keep coming as the rain continues to fall.

Storm readiness is crucial to preventing severe storm damage to your residence or place of business...but if you get caught off-guard, SERVPRO of Baltimore's Inner Harbor is always ready to make it, "Like it never even happened."

First Impressions

6/7/2022 (Permalink)

First impressions are hard to overcome if they are negative ones. You want the first impression of your business site to be positive. That's hard to do if it's dirty.

Keeping your business clean to make that great first impression is important. You want to keep your clients coming back and we want to help you.

There's so much that SERVPRO can help you with.

I'm sure you think of SERVPRO when a disaster hits but we can do some things you may not have thought about.

SERVPRO offers a variety of cleaning services from Air Ducts /HVAC to biohazard and everything in between.

We can clean carpet, upholstery, drapes, and blinds.

We can bring that old tile back to life and make your floors sparkle again.

We can also get rid of lingering odors and perform a deodorization of the facility.

As always, we are here to help.

Let us help you keep your place shining and making great first impressions for years to come.

What's That Smell?

6/7/2022 (Permalink)

Have you ever noticed how when you burn a bag of popcorn in the microwave the smell seems to linger for way longer than it should?

That's what happens with even the smallest fire in your home or business. After a fire if the area isn't properly cleaned, restored, and deodorized the burnt scent  can hold onto to your space for years to come. The smoke from a fire is what carries the awful scent throughout a structure. This smoke sets into any surface it can touch.

If a cleanup isn't executed as fast as possible, the residue can cause permanent damage and could even cause the smell to come back! 

The SERVPRO of Baltimore's Inner Harbor team is highly trained to locate and remove the source of the odor. Other professionals will just mask the scent with a fragrance of some kind and once it wears off, you're left with the bill and no actual solution to your odor problem. 

Our professionals also work to make sure you understand your possible options when it comes to deodorization. 

We make it "Like it never even happened."

Storms are Fast, We're Faster

6/7/2022 (Permalink)

SERVPRO of Baltimore's Inner Harbor specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. 

As a leader in storm and water damage restoration, SERVPRO has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. SERVPRO of Baltimore's Inner Harbor is always here and ready to help!

A fast response is crucial to flooding and storm damage, because it reduces secondary damage and restoration costs. Storms don’t wait for regular business hours and neither do we. Our technicians will respond immediately, day or night, to help business owners and residents.

Call your neighbor , SERVPRO of Baltimore's Inner Harbor, when you need help quickly. (410) 637-3433

Keep Your Business Cool and Mold Away!

6/7/2022 (Permalink)

Summer is certainly on the way, and with it will come those warm temperatures.

What does that mean for your business?

Well, a majority of businesses consider summer to be their busy season. If you're one of those businesses, you know that damage or a loss in your facility can cost you time that your business can't afford to lose.

Avoiding mold damage can be simple, especially when it comes to air conditioning condensation lines.

When the warm weather is here, we know your employees are turning up the AC and making it work overtime with them. This extra work for the air conditioner could lead to leaks in the condensation lines, which can potentially feed hidden mold. Not only is mold inconvenient to your business, it can carry risks. And for those reasons, the U.S. EPA recommends routinely inspecting your HVAC units. Depending on how large your business is, there might be more than one in your facility.

When you inspect these units/systems, you shouldn't only be looking for mold. It's important to check for moisture or any dripping. No matter how little the amount of water may seem, mold starts on a microscopic level. It doesn't take that much liquid to keep mold alive and thriving!

If you think you find mold in your commercial property, it's important to proceed with caution.

Better yet, call our professional crews in and we will take care of drying out any moisture and removing any mold you find or even if you're just suspicious of mold. Remember that mold carries risks and if you don't know what you're doing, it can be incredibly dangerous.

That's why our specially trained teams are here to help!

Lightning and Fire

6/7/2022 (Permalink)

Lightning fires most commonly occur during the summer months when afternoon and early evening storms are at their peak. Homes in heavily wooded areas are extra vulnerable to lightning strikes that set the surrounding landscape on fire. Most people might already know this but do they know what to do to help their home could be as easy as installing a lightening rod or the professional term would be a lightning protection system.

These systems are  not intended to prevent a strike. Its purpose is to provide a safe path on which the current can be safely directed to the ground. Talk with an expert and find out if you should have a system on your house.

You will also want to help protect the inside of your house during a storm. Lightning can damage the electronics, telephone and other systems in your house connected to an electrical outlet. The easiest way to protect your appliances is to unplug them when you first hear the clap of thunder.

Surge protectors can help but are not fail-proof if the strike is a powerful one. To protect yourself, stay away from all plumbing including toilets, sinks and faucets as the pipes of your house make excellent conductors. Stay off the phone , corded phone scan conduct the lightening and therefore strike you when your on the phone.

Lightening is amazing and beautiful but also deadly. Don't ever let yourself forget that.

Don't Settle with Smoke

6/7/2022 (Permalink)

Fire losses and the damage they leave behind can be an incredibly complex job to deal with. This is caused largely by the behavior of smoke. When our SERVPRO professionals respond to a call for a fire job, their initial goal is to determine the extent of damage from fire itself, smoke, heat, and moisture. Not only do we deal with damage to building structures, but we work to clean buildings contents.

Our SERVPRO trained professionals are trained to understand how smoke penetrates various cavities within the structure, causing hidden damage and odor. Our teams knowledge helps them investigate how far smoke damage may have spread. We know it can be stressful when you don't understand the issues facing your home, so take a moment to read up on the different kinds of smoke and soot that could potentially effect your property.

While there are technically only two different types of smoke - wet and dry, there are varying types of soot residue after a fire. Here's a handy glossary of smoke and soot types that might come in handy if you're ever faced with the misfortune of dealing with a property fire:

Wet smoke (plastic & rubber): Low heat, smoldering, pungent odor, sticky, smeary. These smoke webs are more difficult to clean.

Dry smoke (paper & wood): Fast burning, high temperatures, heat rises and thus so does the smoke

Protein fire residue (caused by evaporation of material instead of fire): Virtually invisible discolors paints and varnishes, extremely pungent odor

Fuel oil soot (furnace puff backs): While "puff backs" can create havoc for homeowners, SERVPRO can, in most cases, restore your contents and your Baltimore structure quickly (thanks to their training)

Additionally, we do deal with tear gas, fingerprint powder, and fire extinguisher resides. These special situations require special care and evaluation.

Understanding and having the ability to differentiate between these different types of smoke and soot is part of SERVPRO's specific training which makes us a cut above any other local restoration team. Trusting a company  to care about your home like you do can seem daunting and feel impossible, but when it comes to SERVPRO, you can trust you are in good hands at SERVPRO of Baltimore's Inner Harbor. We make it, "Like it never even happened."

Getting your Business Disaster Ready!

6/7/2022 (Permalink)

Did you know that 50% of Businesses don't re-open after suffering a disaster?

That's hard to hear if you own a business. The best thing you can do is to be prepared.

SERVPRO offers to all it's commercial clients a FREE Emergency Ready Plan. Just call SERVPRO of Howard County and one of their team will come to your business and help you prepare.

After you have this set up, getting help cleaning up and/or restoring your property is just a few clicks away.

Don't worry if your have a large business. SERVPRO has a large loss division that has the expertise to manage the cost and operations of large commercial losses. 

SERVPRO is your  best resource in getting it back up and running.

Disaster doesn't happen always during 9-5 hours, that's why SERVPRO is there to help 24/7 to get your business back after a disaster.

Don't Lose Our Number!

6/7/2022 (Permalink)

Storms can cause so much damage to your home or business. The key to getting back to normal is immediate response. The quicker you start the drying process, the less damage and more of your valuables can be saved.

You are going to want to call in an expert. SERVPRO of Baltimore's Inner Harbor is that expert. SERVPRO provides 24/7 emergency services. We have highly trained water restoration specialists. 

Here are some related services of SERVPRO. 

• Overview of Storm and Flood Services
• Water and storm damage tips
• Disaster recovery team
• Water Restoration Process
• Caring for your belongings
• Mold Remediation
• Sewage Cleanup
• Carpet Cleaning
• Odor Removal
• Roof Tarp and Board up Services
• Commercial Storm Damage

When a storm is coming to your area do what you can to prepare you home and business but also make sure you have SERVPRO'S number handy in case you need help after a storm. You are gonna want to call the experts. (410) 637-3433

Your Possessions Matter

6/7/2022 (Permalink)

Storms can do some real damage to our home. Walls can come down, roofs come off and water come inside. We know this can be fixed for sure but what about our special items. Our "stuff" as we fondly refer to the things inside. 

SERVPRO of Baltimore's Inner Harbor can do so many things to save your items.

Your Paper Stuff.

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO Franchise Professionals can save a great deal and help minimize the loss. 

Depending on the type of documents and the level of water damage, they have five options for the restoration of documents:

1. Air Drying
2. Dehumidification
3. Freezer Drying
4. Vacuum Freeze Drying
5. Vacuum Thermal Drying

Your Electronic Stuff

Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. They will coordinate the restoration of your electronics, including:

•  Television sets
•  DVD players
•  Computers
•  And more

The key to restoring electronics is taking prompt action to prevent further damage. They start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

 Those are just two categories of "stuff" that SERVPRO can help to restore after a loss.

SERVPRO of Baltimore's Inner Harbor is here to help with all your items that are are sometimes more important to you than your roof that can be replaced .

SERVPRO of Baltimore's Inner Harbor 

(410) 637-3433

Am I Safe from a Wildfire?

6/7/2022 (Permalink)

In recent years it seems like there are more wild fires then ever.

Many times we have no control if we are going to lose our home to a wildfire but there are things we can do to prepare and hopefully at times save our home.

So be prepared. Create a defensible space around your home. Keep at least 30 feet between your home and your potential sources.

Clean and remove all dead and dry leaves and pine needles from your yard, roof and rain gutters.

Create a separation between trees, shrubs and items that would catch fire. These could be things like patio furniture, wood piles , swing sets etc.

If there is a wildfire in the area be prepared.

Stay aware of the latest news and updates from your local media and fire department.

Get your family, home and pets prepared to evacuate.

Place an emergency supply kit and other valuables in your vehicle.

Close and protect your home’s openings, these could be the attic and basement doors and vents, windows, garage doors and pet doors to prevent embers from penetrating your home.

Connect garden hoses and fill any pools, hot tubs, garbage cans, tubs, or other large containers with water. 

Leave as early as possible, before you’re told to evacuate.  

Be Safe and always remember that SERVPRO of Baltimore's Inner Harbor is here to help. (410) 637-3433

In Case of a Business Emergency

6/7/2022 (Permalink)

Make a reliable emergency response plan.

Create safety plans for your business. 

Every business should also have a business continuity plan that outlines what you will do and who you can call on to help keep your business running in the event of a disaster.

Create a survival kit.

Keep your desk stocked with these items.

* One gallon of water: Keep enough water in your work kit to last you at least 24 hours.

* Non-perishable food: Pack some granola bars in your emergency kit that will last until you can get home to your family.

* Flashlights: Stow a small flashlight at your workplace in case of a power outage.

* Batteries: Purchase extra batteries and keep them in your desk.

* Toilet paper: Ensure the office supply cupboard has the essentials like toilet paper and hand sanitizer.

* First-Aid kit: Keep a large First-Aid kit on hand at the office, and supply each employee with small, personal-sized emergency kits for their supply kit.

* Walking shoes: Keep an old pair of walking shoes at your desk in case you need to walk home from work.

Ensure that you have enough insurance coverage.

Most business owners don’t have interruption insurance, which offers to reimburse all or part of the income a business might have generated without an interruption. Cost may be a factor in why entrepreneurs pass on such coverage: Policy prices range from $750 to $10,000 or more, depending on business size.

Back-up all your electronic data.

Do this daily, you don’t know when a disaster will happen.

Determine a communication strategy.

Develop several ways to alert employees of an emergency. For instance, maybe use email blasts, text blasts and voice broadcasting, which allows to simultaneously send a voice message to everyone's office phone and cell phone. Also, install alarms throughout the building and test them regularly. For retailers and other businesses that often have customers on site, consider installing intercoms to issue instructions to staff and customers at the same time.

Consider temporary relocation if needed.

Fight feelings of isolation through relaxation techniques. In addition to the change in your routine, Employees may also be feeling cooped up and anxious about not being able to leave their home. Inform employee’s uses of relaxation and meditation techniques such as yoga and deep breathing exercises to calm their nerves during times of heightened insecurity.

June is Hurricane Season!

6/7/2022 (Permalink)

June 1 marked the start of Atlantic hurricane season. Hurricane season lasts until the end of November, but do you know much about these hurricanes that could possibly strike where you live?

Have no fear, SERVPRO is here!

Hurricanes can cost billions in damages. According to the NOAA, Hurricane Sandy costed $62 billion, and Hurricane Katrina caused $128 billion in damages. How do hurricanes cause that much damage? These types of storms can bring winds with forces ranging from 74 to over 155 miles per hour.

While we recommend preparing far ahead of a hurricane watch or warning, it's important to know what to do upon receiving a hurricane watch or a hurricane warning.

Per Ready.gov's hurricane fact sheet:

Hurricane watches indicate that hurricane conditions are possible within the next 48 hrs.

When a hurricane watch is issued, be sure to: 

• Review possible evacuation route(s) & listen to local officials for information regarding your town, city, and or state
• Review your disaster supply kit, and add items to meet the household needs for children, parents, individuals with disabilities or other access and functional needs or pets

Hurricane warnings indicate conditions are expected within 36 hrs.

When a hurricane warning is issued, be sure to:

• If a local official gives evacuation orders be sure to follow such orders
• Check in with family and friends
• If you aren't evacuating be sure to prepare yourself and your home as best as you can to brace for the storm. Note: it's important to not put yourself at risk in order to protect your property!

Remember: we are faster to any size disaster. Whether it be flooding or storm collateral damage to your home/business, just call (410) 637-3433 for a swift restoration response.

Water Damage in your Commercial Building

6/7/2022 (Permalink)

When we think of water damage to our business, many owners think of water damage happening from mother nature. Rain and flooding to which they have little control. So why worry about what they can't control right? The fact is that they are more likely to have water damage from things they can try to control or at least prevent. 

For example; the roof is one of the most common places to cause water damage. Owners should make sure the roof is checked regularly. One inch of rain weighs about 5 pounds. This can cause a lot of strain on a roof and can lead to leaking. 

Pipes and drains seem like they would be checked but most aren't checked regularly. A crack as small as an eight of an inch can dump 250 gallons of water per day. 

Sprinklers are great if you have a fire but not so great if it malfunctions. Sprinklers should be checked for updates but also signs of rust or damage. 

Appliances should be checked regularly ; water heaters, air conditioners, etc. can cause a lot of water damage if things break on them.

We can't stop all water damage but we can try to do as  much preventative care as we can. SERVPRO of Howard County is here to help when the unexpected happens. Just give us a call 410-465-7333. We are there for your business 24/7.

Taking Care of your Sump Pump

4/4/2022 (Permalink)

Most sump pumps are equipped with water level or flood alarms, usually battery powered, that alert you if the pump isn't working properly and water is backing up. More sophisticated systems can notify your alarm company or call your cell phone if the water starts to rise. Fortunately, this shouldn't happen often! Sump pumps on the whole are quite reliable. But as with any other important piece of equipment, regular maintenance is always a good idea. Spend a few minutes every few months, when heavy rains are forecast and in early spring to ensure reliable sump pump operation. Basic sump pump maintenance is usually as simple as doing these few jobs.

Make sure the pump is plugged in to a working ground fault circuit interrupter (GFCI) outlet and the cord is in good shape. In damp areas, GFCI ­breakers may trip, effectively shutting off the sump pump. Check in on your sump pump periodically so you can reset the GFCI if necessary.

Ensure the pump itself is standing upright. Vibrations during operation can cause it to fall or tilt onto one side. This can jam the float arm so it won’t be able to activate the pump.

Periodically dump a bucket of water into the pit to make sure the pump starts automatically and the water drains quickly once the pump is on. If the pump doesn't start, have it serviced.

Physically remove a submersible pump from the pit and clean the grate on the bottom. The sucking action of the pump can pull small stones into the grate, blocking the inlet or damaging the pump over time.

Ensure the outlet pipes are tightly joined together and draining out at least 20 feet (6 meters) away from your foundation.

Make sure the vent hole in the discharge pipe is clear.

Duct Cleaning

4/4/2022 (Permalink)

In addition to normal accumulations of dust and dirt found in all homes with air ducts, there are several other factors that can increase the need for regular HVAC system cleaning:

• occupants with allergies or asthma
• cigarette or cigar smoke
• water contamination or damage to the home or HVAC system
• home renovation or remodeling projects
• Some occupants are more sensitive to these contaminants than others. Allergy and asthma sufferers, as well as young children and the elderly tend to be more susceptible to the types of poor indoor air quality that air duct cleaning can help address.

Indoor air quality is one concern that homeowners have when they decide to investigate air duct cleaning. Your heating and cooling system is the lungs of your home. The system takes air in and breathes air out. Through normal occupation in a home, we generate a great deal of contaminants and air pollutants, such as dander, dust, and chemicals. These contaminants are pulled into the HVAC system and re-circulated 5 to 7 times per day, on average. Over time, this re-circulation causes a build-up of contaminants in the duct work. While dirty ducts don’t necessarily mean unhealthy air in your home, school or workplace, they may be contributing to larger health issues or harboring contaminants that could cause serious problems for people with respiratory health conditions, autoimmune disorders or some environmental allergies.

SERVPRO ERP

4/4/2022 (Permalink)

Most people don’t plan for a disaster, but you can always be ready for it. Did you know 50% of businesses never recover following a disaster? Preparation is very important to making it through any size disaster whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is down and get you back in the building following a disaster.

Advantages of the SERVPRO emergency Ready Profile

A no cost assessment of your facility

A concise profile document containing only the critical information needed in the event of an emergency

A guide to help you get back into your building following a disaster

Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider

Identification of the line of command for authorizing work to begin

Provides facility details such as shut-off valve locations, priority areas, and priority contact information

This App is of no cost to you. It is a complimentary service that SERVPRO of Baltimore's Inner Harbor will provide to you. We hope that you use us in the event of a disaster, but in the end that choice will always be yours!

Cleaning Anything and Everything!

4/4/2022 (Permalink)

SERVPRO of Baltimore's Inner Harbor is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

Kitchen/Food Areas

Bathrooms

Schools/Classrooms

Offices

Retail Spaces

Water Fountains

Shelving/Racks

Sales Counters

Carpets and Rugs

Stair Handrails

Elevator Cars

Playground Equipment

Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Baltimore's Inner Harbor - (410) 637-3433.

Why You Should get your Carpets Cleaned

4/4/2022 (Permalink)

Top ten reasons why you should get your carpets cleaned:

1. Prolongs the life of carpeting. Regular carpet cleaning using the extraction method can increase the life of carpets significantly, protecting your floor-covering investment.

2. Protects indoor air quality. Carpets trap airborne pollutants; however, eventually those pollutants must be removed in order to protect the carpet and maintain indoor air quality.

3. Makes carpets easier to maintain. Most carpet soiling is made up of dry soils; when carpets are kept thoroughly cleaned on a regular basis, most dry soils can be removed with regular vacuuming.

4. Removes spots and stains. As with other soils, spots and stains can attract more soiling. Removing them promptly protects carpeting from damage.

5. Prevents buildup of allergens and bacteria. Moist soiling of carpets can result in the buildup of several unhealthy contaminants.

6. Enhances the appearance of any room. Clean, well-maintained carpets speak volumes about the overall cleanliness of a home or facility.

7. Improves worker morale. Workers feel better about their work environment when it is clean. This includes the carpeting.

8. Makes carpeting look and feel clean and fresh.

9. Removes dust mites and bedbugs that may have found a home in carpets.

10. Maintains the carpet’s warranty. Most carpet warranties require that carpets be cleaned using the extraction method within a specific amount of time, usually every 12 to 18 months.

What Exactly is Mold?

4/4/2022 (Permalink)

So, what exactly is mold? Mold is a natural part of the environment and can be found almost anywhere that moisture and oxygen are present. They belong to the kingdom Fungi and live in moist places such as soil, plants, and dead or decaying matter. Outdoors, molds play a part in nature by breaking down dead organic matter such as fallen leaves, dead trees and other debris; however, indoors mold growth is dangerous and should be avoided.

The spores are like seeds, but invisible to the naked eye, that float through the air and deposit on surfaces. When the temperature, moisture, and available nutrient conditions are correct, the spores can form into new mold colonies where they are deposited. There are many types of mold, but all require moisture and a food source for growth. If you see mold growing in your home be sure to call SERVPRO of Baltimore's Inner Harbor for an estimate, we're always here to help!

Protecting Your Belongings

1/17/2022 (Permalink)

Storms can do some real damage to our home. Walls can come down, roofs come off and water come inside. We know this can be fixed for sure but what about our special items. Our "stuff" as we fondly refer to the things inside. 

SERVPRO of Baltimore's Inner Harbor can do so many things to save your items.

Your Paper Stuff.

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO Franchise Professionals can save a great deal and help minimize the loss. 

Depending on the type of documents and the level of water damage, they have five options for the restoration of documents:

1. Air Drying
2. Dehumidification
3. Freezer Drying
4. Vacuum Freeze Drying
5. Vacuum Thermal Drying

Your Electronic Stuff

Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. They will coordinate the restoration of your electronics, including:

•  Television sets
•  DVD players
•  Computers
•  And more

The key to restoring electronics is taking prompt action to prevent further damage. They start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

 Those are just two categories of "stuff" that SERVPRO can help to restore after a loss.

SERVPRO of Baltimore's Inner Harbor is here to help with all your items that are sometimes more important to you than your roof that can be replaced.

Storm Protection

1/17/2022 (Permalink)

Storms can sometimes come unexpectedly and with little warning. Sometimes, they are swift and beautiful, but other times, they can bring devastating destruction along with them. You are going to want to turn to a company that is an expert that you can trust to get your home or business back to normal. 

SERVPRO of Baltimore's Inner Harbor is there for you. We have dealt with catastrophic events. In recent years, SERVPRO has been instrumental in getting Baltimore, MD back on its feet after two back to back floods ravaged the area!

Damage from nature can come in many forms including, flooding by heavy rains, hurricanes, tidal surges, tornadoes, wind damage, ice, snow etc. 

SERVPRO of Baltimore's Inner Harbor is an expert in all kinds of damage, so keep our number handy for any more winter storms that may come this season! Give us a call any time to get your home or business back in order! (410) 637-3433

No Such Thing as Overplanning!

1/10/2022 (Permalink)

We all know that we should plan and practice our escape route when we have a house fire but we tend to get lazy when we don't plan to practice. Practice time needs to be scheduled. Even if it's scheduled when you change your smoke detector batteries twice year. Use the time when we change clocks back to do both. Battery change and escape route practice.

Now did you plan for things to happen to your plan. Maybe something has blocked your escape route? Think ahead to things that might happen. Keep a phone next to your bed to dial 911. Keep shoes next to your bed to escape with. Keep a fire blanket under the bed. Try to think ahead for anything that will help with obstacles. 

You should have a checklist when you leave the house or go to bed. 

Things on this list might be:

Check to make sure stove is off and clear of anything flammable.

Make sure your space heater is off and unplugged. Electrical appliances draw current and if there is a faulty plug, there could be a fire. There should also always be 3 feet clearance around the heater. 

If you are a smoker, smoke outside. This will cut the risk of having a stray ash start a fire. 

Check your dryer vents to make sure they are clean. Do not leave the dryer running when your leaving the house or going to bed. 

Be safe and smart. Make your own list of safety checks. There are many more you can add.

Lastly, make sure your house number can be seen from the road for emergency responders.

When you are safe and ready, call SERVPRO of Baltimore's Inner Harbor!

We Can Dry Anything!

1/10/2022 (Permalink)

Drying is not a process that should be based on guess work. That's why our SERVPRO of Baltimore's Inner Harbor professionals are trained in psychrometrics. This knowledge and skill set is essential for ensuring that your property dries properly after water damage, in order to avoid secondary damage and/or mold growth.

When you first spot water in your home, it is completely natural to immediately reach for a towel, mop, or a fan to handle the mess yourself. However, it is important to know, that these DIY methods might not actually solve your problem, and can even lead to more damage. Our crews follow strict industry-approved standards that make our applied structural drying process successful.

Restoration starts with your first phone call to SERVPRO. After you have reached out to us and one of our office admins have taken your info and asked you some more questions to further understand your situation:

• A SERVPRO of BIH professional will respond to your location in order to inspect and assess the damage in person. This inspection includes an estimate based on their findings. They carefully inspect your property to detect every component that is wet from the water damage
• Our crews then look to special technology to measure how much moisture is in the wet affected materials, and continuously monitor them to ensure these items and materials are drying properly
• Our professional drying equipment is utilized to speed up the process of Mother Nature, so your property can be dried as soon as possible to get you back to normal and, "Like it never even happened."

If these parts of the process seem confusing, have no fear...SERVPRO is here! Other mitigation companies might not strive to help you understand your situation or our work, but the team member on site is willing and eager to answer any and all questions you might have. We know it can be overwhelming having to deal with any kind of damage in your home, but SERVPRO always does our very best to comfort and inform you in such times.

The bottom line is that SERVPRO of Baltimore's Inner Harbor has the equipment, sensitivity, and know how to make such stressful situations feel like an absolute breeze!

Being Ready for a Storm

9/27/2021 (Permalink)

Storms can strike any time anywhere. If a storm struck within the next 15 minutes...would you be prepared? Be sure to read on!

Approximately 98% of all presidentially declared disasters are related to weather events. These events can lead to about 500 deaths and cause nearly $15 billion in damages, according to the NOAA. 

So, how do you make sure you're as ready as possible when severe weather hits? Know your risk and take action.

No matter how high or low your risk level is for severe weather, it's crucial to have an emergency plan and supply kit in place, just in case.

What do you include in your emergency supply kit?

It's important to mix and match these items to suit your specific personal needs, but here are some fundamentals to include:

• Water (1 gallon per person per day)
• Food (non-perishable 3-day supply)
• Manual can opener
• Battery operated radio, preferably and NOAA Weather Radio
• Flashlight and extra batteries
• First aid kit
• Whistle to signal for help, if need be
• Clothing
• Dust masks or bandanas
• Plastic sheeting, garbage bags and duct tape
• Wrench or pliers to turn off utilities, especially during flood or lightning risks
• Hygiene items
• Important documents; copies of insurance policies, identification and bank account info
• Cash
• Fire extinguisher
• Matches in a waterproof container

While this list is suitable for a home or business, if your business needs assistance devising an emergency plan, let us do it for you. We specialize in Emergency Ready Profiles which her minimize damage and business interruption in case of an emergency.

In any event, we are here to help after any type of loss or damage.

Psychrometrics

8/29/2021 (Permalink)

Drying is not a process that should be based on guess work. That's why our SERVPRO of Baltimore's Inner Harbor professionals are trained in psychrometrics. This knowledge and skill set is essential for ensuring that your property dries properly after water damage, in order to avoid secondary damage and/or mold growth.

When you first spot water in your home, it is completely natural to immediately reach for a towel, mop, or a fan to handle the mess yourself. However, it is important to know, that these DIY methods might not actually solve your problem, and can even lead to more damage. Our crews follow strict industry-approved standards that make our applied structural drying process successful.

Restoration starts with your first phone call to SERVPRO. After you have reached out to us and one of our office admins have taken your info and asked you some more questions to further understand your situation:

• A SERVPRO of BIH professional will respond to your location in order to inspect and assess the damage in person. This inspection includes an estimate based on their findings. They carefully inspect your property to detect every component that is wet from the water damage
• Our crews then look to special technology to measure how much moisture is in the wet affected materials, and continuously monitor them to ensure these items and materials are drying properly
• Our professional drying equipment is utilized to speed up the process of Mother Nature, so your property can be dried as soon as possible to get you back to normal and, "Like it never even happened."

If these parts of the process seem confusing, have no fear...SERVPRO is here! Other mitigation companies might not strive to help you understand your situation or our work, but the team member on site is willing and eager to answer any and all questions you might have. We know it can be overwhelming having to deal with any kind of damage in your home, but SERVPRO always does our very best to comfort and inform you in such times.

The bottom line is that SERVPRO of Baltimore's Inner Harbor has the equipment, sensitivity, and know how to make such stressful situations feel like an absolute breeze!

Checking your new Home

8/29/2021 (Permalink)

Water damage signs can be left in plain sight at times if you look. Grab a flashlight when looking at a home to buy .

Water damage can be hiding anyway but check the high risk areas at least.

Check the walls for spots and stains. Don't forget to look around doors and windows.

Check the floors for warping and buckling especially in the basement. Look for white or dark stains on wood floors, damp carpeting and a general smell of dampness and mold,

Check the piping in the kitchen, bathrooms, laundry room, and basement for corrosion around the pipe connections, leaks, or water stains. Inspect the caulking around the bathroom fixtures. Missing or loose caulking could be caused by water seepage. Look for missing grout or signs of mold. Check the water heater for wet spots on the floor and rust on the tank.

Check the attic for stains, mold, and other signs of leaks. The insulation should be dry and in good condition. 

Don't forget to check the outside of the house.  Check the roof for damaged flashing and missing, cracked, or curled shingles. If you see standing water anywhere outside the home, it could be the sign of a problem. The house should be situated on the highest point of the property, with the ground sloping away from the house.

Biological and Chemical Contaminants

8/29/2021 (Permalink)

SERVPRO of Howard County understands that any type of exposure to biological and chemical contaminants can pose serious health threats and consequences. In a commercial setting, any type of sewage backup, blood cleanup, or even chemical spill, can place everyone at the facility at risk. Upon recognizing the situation, your primary focus should be safety. SERVPRO can help to bring the facility back to safety!

Here are some guidelines to follow in the case of a contamination:

• Stay out of affected areas.
• Call emergency service personnel if the situation is life-threatening.
• Treat all bodily fluids as if they are contaminated.
• Turn off the HVAC system if there is sewage damage.
• Call SERVPRO of Howard County

Situations that contain any biohazardous material or spills should not be handled lightly. At SERVPRO of Howard County, we care about our local community, as well as all of those that live in the area. We are here for you 24/7 and are ready for any serious situation you may throw at us!

Fire Mitigation Process

8/2/2021 (Permalink)

When you have a fire it can be devastating. Most of the time the hard part is loosing so much of your contents. When you have fire damage, you also have soot, odor and water damage.

We at SERVPRO of Baltimore's Inner Harbor want to help restore as much as we can for you. We have specialized training in doing just that.

First we do an inspection and fire damage assessment to begin to form a plan of action.

Immediately if need, we will properly board up your home and a roof tarp. 

The water removal will begin immediately as well as the drying.

We have specialized equipment and techniques to remove smoke and soot from ceilings, walls and other surfaces.

We will clean, disinfect, and sanitize all of the restorable items. 

SERVPRO of Baltimore's Inner Harbor can even help you with the restoration process afterwards! Give us a call for any and all questions you may have about the fire mitigation process!

(410) 637-3433

The Latest in Water Damage Technology

7/22/2021 (Permalink)

A little water goes a long way in most cases, but especially in terms of water damage. Even the smallest drop of water left to sit after a loss can lead to much bigger problems, including mold. The key to avoiding such mishaps? Proper mitigation and drying techniques. That's why SERVPRO of Baltimore's Inner Harbor should always be your first call when you suspect your home or business has been struck with water damage. Our professionals are specifically trained to use special technology to mitigate properly and efficiently. 

Our SERVPRO trained professionals rely on special technology in multitudes of equipment to see to it that affected areas are completely dry after mitigation. The top 5 pieces of equipment we use are:

• Moisture Sensors to detect lingering moisture in carpets, baseboards, and walls
• Moisture Meters determine the actual amount of moisture in different materials. The reading these meters provide aids in the drying process
• Thermohygrometers measure temperature and relative humidity, this helps calculations for making the environment more conducive to drying procedures
• Ultra Low-Volume Foggers atomize liquid deodorizing agents which creates a mist for penetrating any odor causing sites. This tool is also useful for injecting fungicides and disinfectant into wall cavities an other hard to reach spaces
• Thermal Foggers dispense solvent-based solutions via a dense fog. The fog is made up of small particles of deodorizing solutions to neutralize any odors

If this all sounds overwhelming to you, have no fear...SERVPRO is here! Let us worry about the technicalities when it comes to drying your home or business. We have the know how AND the equipment to prevent further damage after a loss that DIY mitigation puts you at risk for.

Flooded Basement

7/22/2021 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including:

A blocked or failed sewer lateral pipe
Heavy rain causes surface water to pool around your home
Storm sewer backup
Sanitary sewer backup
Foundation drainage failure
Water supply-line break or hot-water tank failure
And many more

Have Questions about Basement Flooding?

Call Today - (410) 637-3433

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Howard County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week
We’re a Preferred Vendor to many National Insurance Companies
We Bill The Insurance Directly – One Less Thing For You To Worry About
Our Technicians are Highly-Trained in Water Restoration Techniques
We use s500 IICRC Restoration Standards
Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (410) 637-3433

Smoke, Soot, and SERVPRO

7/22/2021 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Baltimore's Inner Harbor will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –

Safety First!

6/29/2021 (Permalink)

SAFETY FIRST (For businesses and home owners)

•  Account that all employees or family members are safe by establishing evacuation plans in advance, identifying areas outside the building that are designated meeting places. Assign select individuals to keep a list of their assigned team’s names and contact numbers in order to account for their whereabouts.
• If water enters the building and evacuation becomes impossible, move to an upper floor, and wait for rescuers.
•  While evacuating, avoid attempting to drive through floods or rising water, nearly half of all flash flood fatalities are auto-related.
•  Do not touch electrical equipment if you are wet or standing in water.
•  Do not walk through moving water. Even six inches of moving water can make you fall.
•  Use no open flames (there may be gas escaping from ruptured mains).
•  Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage. Water may also be electrically charged. If the water has entered the structure through the flooding of a creek, stream or river, or if it has filtered through insulation during its intrusion, it is considered to be black water and could be hazardous to your health. Avoid contact with contaminated items as much as possible.
•  Stay out of any building if it is surrounded by floodwaters.
•  Listen for news reports to learn if the community’s water supply is safe to drink.
•  Return only when authorities indicate it is safe.

SECURE THE PROPERTY

• Contact local emergency officials.
• Secure main entrances to building.
•  Alert Security company and Alarm company of the situation.

STABILIZE THE PROPERTY

• Open basement or low-level windows to equalize water pressure on the building’s foundation and walls.
• Begin water damage mitigation steps only if local emergency officials deem the structure safe to enter.
•  Notify your insurance agent or Risk Manager to determine insurance policy guidelines and steps to take.

Emergency Planning

6/29/2021 (Permalink)

Planning for any emergency requires considering all likely scenarios that could result when things that you rely on daily- such as electricity, water, heat, air conditioning, telephone services and transportation- are disrupted or lost for a considerable amount of time. Consequently, you should plan on having food, water, and other essential goods to get you through the emergency. Most emergency management planner suggests having enough supplies to last you and your family for three to five days for weather -related events. However, many things may affect you decision, including storage space, special needs, number of people I the household and available resources.

The basic items that should be stored in your home include water, food, first aid supplies, clothing and bedding, tools, emergency supplies, and specialty items. Keep the items that you would most likely need at home in one easy-to-carry container such as a plastic storage bin, backpack, or duffel bag. Store it in a convenient place and put a smaller version in your car. Remember to change the stored water and rotate the food supplies every six months (place dates on the containers). Check the supplies and re-evaluate your needs every year. Consult your physician or pharmacist about storing medications, and maintain a current list of your family’s prescription needs.

Specializing in Storm Restoration

6/14/2021 (Permalink)

SERVPRO of Baltimore's Inner Harbor specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition. 

As a leader in storm and water damage restoration, SERVPRO has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. SERVPRO of Baltimore's Inner Harbor was able to be there right away with the flooding of Ellicott City

A fast response is crucial to flooding and storm damage, because it reduces secondary damage and restoration costs. Storms don’t wait for regular business hours and neither do we. Our technicians will respond immediately, day or night, to help business owners and residents.

Call your neighbor , SERVPRO of Baltimore's Inner Harbor, when you need help quickly.

(410) 637-3433

Storms lead to Flooding

6/14/2021 (Permalink)

A storm comes and everything seems okay but then you go downstairs and find that your basement is flooded. They first question might be, how did this happen?

There are many reasons that could have lead to this. 

Water tables vary and if the water table under the house gets too high it will find a way into the house. It might even find a small crack in the floor. This would be a great reason to see a water proofing company to take a look at the foundation etc.

Some other things to check would be the gutters. Sometimes they are clogged and will cause water to find a way in. Also, check if your down spouts. If they are not directed away from your home properly then water will get in. 

Check for clogging in storm drains is always best as well. 

Landscaping and pavers can shift over time and the slope can direct water towards the house. 

SERVPRO of Baltimore's Inner Harbor is always there to help whenever you need us. We will get your basement back to normal.

Call us 24/7 (410) 637-3433

Soot, Smoke, and SERVPRO

6/11/2021 (Permalink)

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Baltimore's Inner Harbor will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

No Business is out of our League

6/11/2021 (Permalink)

If you are a Commercial Property Manager you want to know if your large building can be handled if a large loss occurs, rest assured knowing that SERVPRO of Baltimore's Inner Harbor is ready and able to handle any type of loss in any type of building!

SERVPRO of Baltimore's Inner Harbor is proud to be part of the large loss division of SERVPRO. The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. 

Contact the Commercial Fire and Water damage experts at SERVPRO of Baltimore's Inner Harbor when you discover damage at your business. Call (410) 637-3433 to set up an appointment for an inspection, an Emergency Ready Profile, and consultation.

Fireworks this 4th of July

6/9/2021 (Permalink)

Here's a fairly well-known joke about the 4th of July. It goes something like this: always buy fireworks from the guy missing a few fingers; you know he always has the good ones!

Kind of funny but not so much if it happens to you!

Every 4th of July, people get hurt with fireworks. Some lose a finger, some lose their home to fire and some even worse. It's not hard to believe that some people call the 4th of July the deadliest of holidays. If you're going to enjoy setting off fireworks this year, make sure to follow the instructions on the fireworks as well as these additional tips:

Have a bucket of water near by

Light one at a time

Don't try to re-light a "dud" firework. Give it some time and then soak it in water

Wear safety glasses

Don't let children handle fireworks

Always be a safe distance from any buildings or cars

Dispose of spent fireworks by wetting and then tossing in a metal trash can

The last thing to remember is don't forget to pack your common sense this holiday and anytime you light off fireworks, check your surrounds and look for things that could go wrong!

You don't want to be like the guy in joke!

Fire Escape!

6/9/2021 (Permalink)

Fire experts agree that people have as little as two minutes to escape a burning building before it is too late to exit safely. When it comes to a fire escape plan, every second counts. In a matter of seconds, even the smallest flame can become a massive blaze. The American Cross conducted a survey that found only 26% of families have made and practiced their fire escape plans. If you don't have a plan in place for your home or business, use these tips to develop one!

Draw a map of each level of your home indicating exits (windows and doors)

Consider escape ladders for sleeping areas on higher floors. Store them near the window. If you buy these ladders, make sure they are tested by a reliable testing laboratory

Pick a meeting place outside that keeps a safe distance from your home. Mark it well so everyone remembers where it is

Teach the youngest members of your family how to escape on their own if no one is able to help them. Make accommodations for the elderly, disabled, and your pets

Practice your plan at least twice a year (once during the day and once at nighttime)

Fires can be unpredictable, so your escape plan shouldn't be! Restoring your property after a fire shouldn't be difficult either. That's why SERVPRO of Baltimore's Inner Harbor works so efficiently to cleanup your property ASAP after damage or a loss.

Where is your Home Most Likely to Flood?

6/9/2021 (Permalink)

Did you take a guess? Well if you guessed your bathroom; you're right!

Bathrooms are the most likely place that flood will occur in your home. If you were like me you might have guessed laundry room or kitchen but if you think about it , I guess it does make sense. Think of all the water sources there. Sinks, toilets, bathtubs/showers. All of these features are connected to pipes and if these are clogged or leaking it could cause a flood.

The most common way a flood in the bathroom happens is from a clogged or blocked pipe/drain.

Malfunctions such as a leaking toilet or a broken toilet is a very common reason.

But guess what a very common reason is? Human error. Us, we leave the water running, forget about it, water slowly accumulates, and eventually you're home is flooded!

Life is busy and we get called away and think we will remember to be right back but that's not always what happens.

It's hard to keep on top of all your household features but take an extra moment and make sure your bathroom is in great running order and maybe leave a little note on the door for when your leaving. It could say something like , "make sure the water is off". Check under sinks once a month for leaks and ceilings under the bathroom for water stains. Staying ahead of a problem is always best.

Business as Usual After Water Damage

6/7/2021 (Permalink)

Flooding and water damage events affecting Baltimore commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Baltimore's Inner Harbor

SERVPRO of Baltimore's Inner Harbor specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Warm Storms

6/4/2021 (Permalink)

As you know, summer brings storms, and storms bring storm damage. Storm damage can come from a bunch of different sources. Whether it's fire, wind, water, or even the weather...SERVPRO is here to help!

While meteorologists do their best with the tools they have access to, it's sometimes tough to determine how much damage one storm can do to your home or business. They can be completely harmless...or they can destroy your roof and flood your home. No matter the size of the loss, SERVPRO of Baltimore's Inner Harbor is specially trained to deal with the mess summer storms leave behind.

Wind is a pretty major culprit for summer storm damage. When it comes to storms with heavy winds, they can leave trees on the roof of your home, drag shingles off your roofing, or even bust out your roof to invite water damage into your home. While you should be sure to keep your roof in the best most up to date condition as you possibly can, you can never be certain when disaster will strike.

Wind isn't the only suspect to watch out for with summer storms. As you know, where there's thunder...there's lightning. If lightning strikes your home or business, it goes without saying, there is an immediate risk for fire.

And, of course, water damage can follow any of the above causes. This is because any holes in your home allow water to seep in and keep coming as the rain continues to fall.

Storm readiness is crucial to preventing severe storm damage to your residence or place of business...but if you get caught off guard, SERVPRO of Baltimore's Inner Harbor is always ready to make it, "Like it never even happened."

What to Expect

6/4/2021 (Permalink)

Your business has had a water loss. What can you expect when you give SERVPRO of Baltimore's Inner Harbor a call? Every loss is unique but this is basically what you might see happen. 

First SERVPRO will inspect the site. Our professional staff will review and inspect and answer all questions before beginning work. We will be there that day or night when the loss occurs. 

Emergency SVC's will begin. This will look like extracting to get the excess water out and preparing the site for drying. Our equipment will be placed and monitored during the drying process. You will informed of readings all along the process.

SERVPRO of Baltimore's Inner Harbor will be able to repair structural materials, reinstall carpets and flooring, following with cleaning affected areas of the property and contents. 

A final walk through of your site will take place to make sure that everything is back to where it was before the loss. 

SERVPRO of Baltimore's Inner Harbor

(410) 637-3433

Urgent and Immediate!

6/4/2021 (Permalink)

Disasters can strike your commercial property while you are sleeping! We understand the urgency for immediate repairs and can act fast to help minimize further damage. SERVPRO of Baltimore's Inner Harboremergency response helpline is always open and standing by to take your phone call 24/7!
 
Regardless of the cause, we will fast respond and help you assess problems or issues the water damage produced and start the mitigation and recovery process. Before emergency repairs are started, we remove any salvageable items, assess the extent of the damage and contamination to put together a repair plan.
 

SERVPRO of Baltimore's Inner Harbor has professionals with the training, experience, and equipment to manage water and flooding damage. Whether you have a large water emergency or a small water damage event, we will respond fast to mitigate the damage and manage the restoration project through to its completion.

SERVPRO of Baltimore's Inner Harbor provides a wide scope of services. Some are biohazard cleanup and removal, general construction for rebuilding and remodeling structures. Those are in addition to the fire, water and mold cleanup and restoration services you may already be familiar with. Below is a list of some of our services offered.

• Fire, Smoke, and Soot Cleanup and Restoration
• Water Removal and Dehumidification
• Crime Scene, Biohazard and Vandalism Cleanup
• Mold Mitigation and Remediation
• Carpet and Hard Floor Cleaning and Care
• Stain Removal, Stain Resistance Applications
• Odor Identification and Deodorization
  Upholstery and Drapes: Wet and Dry Cleaning Methods

If you are unsure if we can help with an issue you are having, give us a call at 

Disasters can strike your commercial property while you are sleeping! We understand the urgency for immediate repairs and can act fast to help minimize further damage. SERVPRO of Baltimore's Inner Harbor emergency response helpline is always open and standing by to take your phone call 24/7!
 
Regardless of the cause, we will fast respond and help you assess problems or issues the water damage produced and start the mitigation and recovery process. Before emergency repairs are started, we remove any salvageable items, assess the extent of the damage and contamination to put together a repair plan.
 
SERVPRO of Baltimore's Inner Harbor has professionals with the training, experience, and equipment to manage water and flooding damage. Whether you have a large water emergency or a small water damage event, we will respond fast to mitigate the damage and manage the restoration project through to its completion.

SERVPRO of Baltimore's Inner Harbor provides a wide scope of services. Some are biohazard cleanup and removal, general construction for rebuilding and remodeling structures. Those are in addition to the fire, water and mold cleanup and restoration services you may already be familiar with. Below is a list of some of our services offered.

• Fire, Smoke, and Soot Cleanup and Restoration
• Water Removal and Dehumidification
• Crime Scene, Biohazard and Vandalism Cleanup
• Mold Mitigation and Remediation
• Carpet and Hard Floor Cleaning and Care
• Stain Removal, Stain Resistance Applications
• Odor Identification and Deodorization
  Upholstery and Drapes: Wet and Dry Cleaning Methods

If you are unsure if we can help with an issue you are having, give us a call at (410) 637-3433 today!

Make sure your Employees are Fire Ready

6/4/2021 (Permalink)

Smart Fire Prevention Practices for Maryland Businesses

• Hold meetings to educate your employees on emergency evacuation plans.

• Familiarize and train employees on how to use fire extinguishers and other fire-fighting tools.

• Stage a fire drill at least once a year.

• Clearly mark emergency exits and escape routes, and keep them unobstructed at all times.

• Provide a minimum of one 2A 10BC-rated fire extinguisher for every 75 feet of travel distance within every 6,000 square feet. Mount fire extinguishers on the wall, three to five feet from the floor.

• Provide quarterly maintenance and 5-year certification of your fire sprinkler system.

• Remove trash and waste paper from the office on a regular basis.

• Keep the furnace room, electrical rooms, and spaces below stairwells clear—never use them for storage.

• Place heat-generating appliances such as copiers, heaters, and coffee makers away from combustible materials.

• Keep your workspace and equipment well ventilated and clean—especially clear of oil and dust.

• Do not use electrical equipment when flammable gases, vapors, liquids, dust, or fibers are present.

• Check to make sure your circuits are not overloaded.

• Maintain free access to all electrical control panels. Material or equipment stored in front of the panels will slow down power shut-downs in an emergency situation.

• Use extension cords ONLY for temporary wiring.

• Replace any damaged or missing electrical components, including the covers on all plates.

• Identify each circuit breaker in an electrical panel and install blanks for missing circuit breakers.

• Clearly label the contents of all compressed gas cylinders. Chain or nest cylinders to prevent them from falling over.

• Contact SERVPRO of Baltimore's Inner Harbor (410) 637-3433 to have us do a complete ERP (Emergency Response Plan) for your business.

The Unfortunate Truth

6/2/2021 (Permalink)

Unfortunately, just because you don't reside in a flood zone doesn't means that you won't get flooding. 

Even the driest areas can experience what are known as flash floods. Rivers, streams, and lakes are almost always overflowing their banks, given a couple of rainy days. New construction in your neighborhood can even change runoff patterns in the area and can increase our flood risks. 

The cost of flood damage is expensive. This cost can vary depending on the type of damage and where the water came from. Any tips that can help prevent this has to be worth the time to try them. You can't stop a flood from damaging your home from the above situations but you can do some things to keep a flood from happening inside your home. 

Here are some things to try:

    •    An inspection and flushing your water heater once a year, by a plumber, can contribute to preventing it bursting on you and flooding the area.
    •    Replacing the rubber hoses on all appliances that use water with metal braided ones can help to avoid the failing of the rubber ones as they can get hard and burst. Check all hoses; even the metal braided ones every year. 
    •    Leaks from toilets are often indicated by a little leakage from the base. 
    •    Do you know where to locate the main water shut-off? If a pipe burst, inside, you need to be able to get it turned off quickly. 
    •    If you have a sump pump, now is a good time to get it checked and think about a backup unit. 
    •    Always be looking for signs of plumbing leaks, such as on ceilings and walls; you are looking for stains and moisture on those walls and floors. 
    •    Leaking or even broken pipes are often gushing water, and it is not noticed because it might be hidden. Check out your water usage when no faucets are turned on; locate the water meter and take a reading, then use no water for an hour or so and read it again. Has it moved? If so, you have a leak someplace, so get a plumber to check it out. 
    •    Always monitor your monthly water bill. If it goes up a lot one billing cycle, you might have the need for a plumber to come in and check all connections. 
    •    Since a lot of water comes from inside your home and can damage many walls, floors, furniture and provide the moisture needed for molds to grow, doing whatever can be done to prevent leaks is a good exercise to undertake.

The Complexities of Flooding

6/2/2021 (Permalink)

Flooding and water damage events in Baltimore commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Baltimore's Inner Harbor

SERVPRO of Baltimore's Inner Harbor specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Keeping Dry

6/2/2021 (Permalink)

Summer is certainly on the way, and with it will come those warm temperatures.

What does that mean for your business?

Well, a majority of businesses consider summer to be their busy season. If you're one of those businesses, you know that damage or a loss in your facility can cost you time that your business can't afford to lose.

Avoiding mold damage can be simple, especially when it comes to air conditioning condensation lines.

When the warm weather is here, we know your employees are turning up the AC and making it work overtime with them. This extra work for the air conditioner could lead to leaks in the condensation lines, which can potentially feed hidden mold. Not only is mold inconvenient to your business, it can carry health effects. And for those reasons, the U.S. EPA recommends routinely inspecting your HVAC units. Depending on how large your business is, there might be more than one in your facility.

When you inspect these units/systems, you shouldn't only be looking for mold. It's important to check for moisture or any dripping. No matter how little the amount of water may seem, mold starts on a microscopic level. It doesn't take that much liquid to keep mold alive and thriving!

If you think you find mold in your commercial property, it's important to proceed with caution.

Better yet, call our professional crews in and we will take care of drying out any moisture and removing any mold you find or even if you're just suspicious of mold. Remember that mold carries risks and if you don't know what you're doing, it can be incredibly dangerous.

That's why our specially trained teams are here to help!

Disaster Without a Warning

6/2/2021 (Permalink)

Far too often, disaster can strike without even the slightest warning. We know how important it is for your business to not be bogged down by unforeseen circumstances. You already know how important it is to be prepared for anything that could happen to your home, whether it be fire, water, mold, or storm damage. Have you applied the same thought to your business? If not, keep reading for tips on how to best protect and prepare for commercial risks.

While each situation is unique and deserves personalized care, careful planning and procedures can keep you ready no matter what. Over 50% of businesses may never reopen after suffering a disaster. You don't have to be another statistic. Here's how:

Be informed.

Learn what kind of emergencies can affect not only your company, but your industry. 

Develop a business continuity plan.

Make a list of which staff, procedures and equipment are absolutely vital for continued operation. Make a list of backups for that list. Have a plan for what to do if you are unable to access your office/facility. Have a plan for what you'll do if your industry suppliers are impacted, or what you'll do during utility disruptions.

Prepare a finite emergency plan.

Make an evacuation and a shelter-in-place plan. Form a communications plan for you and your employees for before, during, and after any emergency incident. Make copies of building and site maps, on those maps be sure to mark off utilities and emergency exit routes. It is especially helpful if your employees are trained for medical emergencies.

Practice your emergency plans.

Practice your plan, at the bare minimum, once a year. If there are other businesses in your building/facility, try to coordinate with them to plan and practice for emergencies.

Review your insurance coverage.

Make sure your insurance covers your for the disasters your company is at risk for suffering from.

Secure your facility and equipment.

Secure all the ways people, products, and supplies enter and exit your building. Conduct a walk-through to see if anything needs to be strapped down. Unsecured equipment can make a bad situation even worse, in terms of secondary damage.

Promote family and individual preparedness.

Encourage your employees to make personal emergency plans and supply kits.

Preparedness doesn't need to be daunting, as long as you give yourself enough time to plan. SERVPRO of Baltimore's Inner Harbor can also provide a free ERP plan for your business. (410) 637-3433

Need for Speed!

4/5/2021 (Permalink)

SERVPRO of Baltimore's Inner Harbor will arrive at your home or business quickly with teams trained and equipped to help others regain control of their lives!

Naturally, people become distressed when they experience a loss. One of the most common fears a person can have is the loss of control. Our quick response teams can help ease that fear.

Within 4 hours is the guideline to be on site. Depending on the distance of the disaster location, SERVPRO of Baltimore's Inner Harbor is more than likely going to be there sooner than that to help. Within 8 business hours of the on-site arrival, a briefing of the scope will be communicated to the adjuster. Here at SERVPRO of Baltimore's Inner Harbor, we're always exceeding expectations.

SERVPRO works directly with the insured's adjuster to make the process of the claim easier for all parties involved. We're here to help with the whole process, form start to finish.

Let SERVPRO of Baltimore's Inner Harbor be there to help you get your life under control if a loss occurs in your home or business. (410) 637-3433

Opening Now

4/5/2021 (Permalink)

SERVPRO of Baltimore's Inner Harbor is dedicated to getting your business back up and running as quickly as possible and lays out a detailed plan of how we will get you there.

We will work when you need us to, to keep business interruption at a minimal.

SERVPRO of Baltimore's Inner Harbor works for your company and works with commercial structures all the time. We know every business is unique and work with you for the best outcomes in the most timely matter. SERVPRO always has your best interest in mind. We will keep your updated daily throughout the process.

You can rest assured knowing our staff is awaiting your call and is happy to help you. (410) 637-3433 SERVPRO of Baltimore's Inner Harbor is always Ready for Whatever Happens.

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Protect Yourself with the SERVPRO ERP

4/5/2021 (Permalink)

It's never a bad time to get your things organized and protected. Every day is a good day to plan ahead for the not-so-good things, fire damage, water damage, storm damage, etc.

Make sure you always have your building or business protected. Call SERVPRO of Baltimore's Inner Harbor to lean more about our Emergency Ready Profile (ERP) that will help ensure your facility is ready for whatever happens at any given moment.

There are so many advantages of the SERVPRO ERP, here are a few:

• No-cost assessment of your facility
• A concise profile document containing on the most critical information needed about your business and building structure in the event of an emergency.
• Provides facility details, such as shutoff valve locations, priority areas, and priority contact information.
• Accessible electrical
• Establishes SERVPRO of Baltimore's Inner Harbor as your franchise professional as your disaster mitigation and restoration provider

SERVPRO of Howard County is here to help get you prepared. Call us at (410) 637-3433.

Whose got the Mop?

4/2/2021 (Permalink)

SERVPRO of Baltimore's Inner Harbor is ready when one thing leads to another.

The situation might look like this: You had a water loss and did not discover it for a few days. You might just call a team in that does water extraction. Only when they do the extraction, you notice there is not mold. They might have the certification to remove mold. Then you call someone that does mold remediation but they have to demo the area. Well of course now you need a company to do the rebuild from that demo. I think you're getting the idea how one thing can lead to another.

Here's the good thing. If SERVPRO of Baltimore's Inner Harbor was called we could have help with all aspects of the loss. No need for other companies. We have the teams that can do the work and take care of anything that is discoed along the way. 

We can do all those things mentioned as well as many other. We even do pack outs and storage  for clients.

Call SERVPRO of Baltimore's Inner Harbor (410) 637-3433 and know that we can be there for you no matter what happens and if one thing leads to another.

What Other Choice is There?

4/2/2021 (Permalink)

SERVPRO has been around since 1967. Wow, right? That's 54 whole years of operation!

We all know those companies that come and go. They get a truck and put their name on the side and seem like a reliable enough company. Just because they have a name and a truck doesn't mean they have the background and expertise you want working on your home or business.

SERVPRO of Baltimore's Inner Harbor is proud to be one of over 1,700 SERVPRO franchises Nationwide. SERVPRO has won more awards than we can even begin to list in this blog post, but please feel free to go to the company website and check it out.

SERVPRO has the trust of all the top Insurance Companies and is a trusted name all across the nation. We can help with your claim to make your situation as seamless as possible.

The real question should be "Why NOT use SERVPRO?" We're confident it won't be easy to add a reason to that list!

Caring About the Products we Use

4/2/2021 (Permalink)

We all know somebody who is affected by allergies, whether seasonal or something living in our home. Because of this, many of us are always searching to find ways to clean our homes naturally.

What happens though when we really have to disinfect, battle mold, or water damage, etc. We don't want to have to choose from using the right chemical to do the job and the safe chemical for our immune systems.

SERVPRO is so aware of the sensitivity of our clients and want to do our best with using chemicals that won't hurt or leave long lasting affects on our environment.

Benefect is the world's first government-registered hospital disinfectant using essential oils from plants.

This technology is used to kill germs without having any health impact on pets or humans.

This products is essential in our process at SERVPRO of Baltimore's Inner Harbor. Please contact us with any questions about this product or any that we use.

Being Storm Smart

1/20/2021 (Permalink)

It must feel like we constantly remind you that anything can happen at any time. That said, it probably isn't a shock to you when we apply the same reminder to storm readiness and potential storm damage. 

The NOAA states that each year Americans cope with an average of the following:

• 10,000 severe thunderstorms
• 5,000 floods or flash floods
• 1,000 tornadoes
• 2 landfalling deadly hurricanes

These events can be apart of the 98 percent of presidentially declared disasters that are weather-related. These incidents lead to about 500 deaths per year and almost $15 billion in damage. In these cases, it's incredibly important to know your risk, take action, and be an example. Now what do we mean when we say that?

Know your risk: Severe weather comes in many forms and it's important to know what you're at risk for because of where you live. Be sure to regularly check the weather and make sure you're enrolled in Wireless Emergency Alerts.

Take action: Create an emergency plan and put together an emergency kit. Keep your valuables in a safe place.

Be an example: Share your preparedness story anywhere and with anyone who might need an extra push to be ready when disaster strikes.

We can't predict the weather, but we can be as prepared as possible.

Always remember that when disaster strikes, we are here to help make it, "Like it never even happened."

Keep Our Number Handy!

1/18/2021 (Permalink)

Storms can cause so much damage to your home or business. The key to getting back to normal is immediate response. The quicker you start the drying process, the less damage and more of your valuables can be saved.

You are going to want to call in an expert and we promise you that SERVPRO of Baltimore's Inner Harbor is that expert! We provide 24/7 emergency services and have highly trained water restoration specialists ready to help you any time that you may need us!

Here are Some Related Services that we Offer: 

• Overview of Storm and Flood Services
• Water and storm damage tips
• Disaster recovery team
• Water Restoration Process
• Caring for your belongings
• Mold Remediation
• Sewage Cleanup
• Carpet Cleaning
• Odor Removal
• Roof Tarp and Board up Services
• Commercial Storm Damage

When a storm is coming to your area do what you can to prepare you home and business but also make sure you have SERVPRO of Baltimore's Inner Harbor's number handy in case you need help after a storm. You are going to want to call the experts! (410) 637-3433

Don't Clean it Yourself!

1/12/2021 (Permalink)

After a fire, your house is left with lingering smoke that can be harmful to your health and property. The best thing to do in such a situation is to clean smoke immediately because if you ignore it, the smoke will cause massive damage on your property which will require more money to clean than if you had cleaned it soon enough.

If the smoke is not cleaned as soon as possible, the items that will be mostly affected by smoke are drapes, carpets, upholstery and walls because they will become permanently discolored. Glass will become extremely etched, and metals will tarnish which will require replacement.

You might think that you can do a good job at cleaning smoke by yourself without any basic knowledge and skills on how to go about it but this can lead to you causing further damage on the items. The best thing to do is to call the professionals at SERVPRO of Howard County to do the cleaning and restore the home to the state it was in before the fire disaster struck.

One of the advantages of calling SERVPRO to clean soot is that they have specialized tools which are crucial in eliminating smoke. These are tools such as extractors, rotary scrubbers, and wet cleaning tools. Another advantage is that they have a lot of experience in doing such work; therefore, they will know the right steps to take in cleaning hour home and preventing further damage on your property.

Starting the Water Mitigation Process

1/12/2021 (Permalink)

When you have water damage the first thing you want to do is call the experts at SERVPRO of Howard County 410-465-7333

Here are some tips to do while waiting for SERVPRO.

Turn the water off. This might seem like the obvious thing to do but some people forget to do this. Water damage mitigation can't start until the water is off. 

Remove excess water.

Mop up as much excess water as possible. To speed the drying process, in cool weather, open windows. In hot weather, turn on the air conditioner.

Prop up upholstery. Any cushions on couches, etc should be propped up for more even drying.

Remove area rugs. Anything that is wet and can be moved should be moved away to dry. This includes area rugs, magazines, books, or anything that is sitting on top of the wall-to-wall carpet.

Open storage containers. Open any boxes, suitcases, etc that may contain moisture to let them dry.

Protect furniture.Place plastic bags between the legs of your furniture and the wet carpet. This will keep the pain and lacquer on the furniture from bleeding down into the carpet and ruining it permanently. Also, open any drawers or cabinet drawers to allow them to dry.

Protect your valuables. Remove any valuables from the affected area. This includes, paintings, papers, computers, etc. Drying out an area creates heat and humidity. Anything that can be affected by this should be move away.

Dry clothing. Dry all of your clothing as soon as possible. Hang furs and leather somewhere to dry. If necessary call a garment restoration professional. Our technicians can give you referrals to good, reputable companies who can help.

Construction, Remodeling, & Home Improvement

12/23/2020 (Permalink)

SERVPRO of Baltimore's Inner Harbor has the tools and expertise to do any construction project on your residency or business.

More than Mitigation

When you think of SERVPRO®, what do you think of? Restoration, disasters, fires, floods? Did you know that SERVPRO of Baltimore's Inner Harbor has the professional equipment and highly trained teams that are ready to do construction or remodeling on your home or business? That's right, we're more than just a restoration company, we're also your local experts on rebuilds! There's no job too tough for us, we're always eager to roll up our sleeves and get to work. Your space deserves the best, and that's exactly what we're here to deliver!

Wait, SERVPRO of Baltimore's Inner Harbor Does More Than Just Restoration Work?

Yes! Our teams have years of experience under their (tool) belts and can do any type of work you need done in your space. Check out this list of services we provide:

• Complete Remodels and Carpentry Repairs
• Board Up and General Contracting
• Flooring Installation and Repair - Carpet, Vinyl Plank, Laminate, Hardwood, Linoleum, Marble, etc.
• Door and Window Replacement
• Drywall Services - Installation, Repair, Removal, etc.
• Electrical Services
• Plumbing Services
• Fencing Installation and Repair
• Insulation Services
• Roofing Services - Tarping, Repair, Replacement, etc.
• HVAC Services
• Masonry Work
• Painting - Interior and Exterior
• Siding Repair and Replacement
• Tile Work - Floors, Showers, Backsplashes, etc.
• Any and All Other Carpentry Repairs

Here is a list of some of the types of spaces that SERVPRO of Baltimore's Inner Harbor will work on:

• Residential Properties - Single-Family Homes, Apartments, Condos, Townhomes, High-Rise Residential, etc.
• Commercial Buildings - Small Office Buildings, Large Office/High-Rise Office Buildings, etc.
• Food Service - Restaurants
• Hospitality - Hotel/Motels
• Retail - Small Retail Stores, Large Retail/Big-Box Stores, etc.
• Industrial - Manufacturing
• Government/Military Properties
• Educational Institutions
• Healthcare Facilities
• Recreational Facilities

To sum these lists up, our Rebuild Services Department is ready and willing to work on anything, anywhere. You name it, we’re on it!

Why Should I Choose SERVPRO of Baltimore's Inner Harbor for my Remodeling Needs?

SERVPRO has been a trusted name in the United States since 1967. Although SERVPRO is a broad name across the country, each of our 2,000 franchises are independently owned, so you know that you’re getting your individual needs fulfilled by a local business! When you choose us, you're not just getting a service, you're getting a personalized experience tailored to your needs.

Because we also specialize in all other forms of remediation, we are ready for any other surprises that may arise while doing a home improvement job. Whether it's mystery water under your floors or sneaky mold in your walls, we've got the skills and the know-how to tackle any challenge head-on. No quick fixes here – we're all about restoring your space to tip-top shape!

Our team also places a strong emphasis on family. Many of our crew members are locals, born and bred right here in Baltimore's Inner Harbor. When when we say we treat our customers like family, we mean it! Our values drive everything we do, from our top-notch equipment to our expert team members. If you want a remodeling partner that's got the tools, the talent, and the heart, SERVPRO of Baltimore's Inner Harbor should be your first phone call!

All of This is Sounding Too Good to be True

Of course any company that you talk to is going to say they are the best local remodeling business and you should go with their services. Here at SERVPRO of Baltimore's Inner Harbor, we don’t just talk the talk, we walk the walk. If you still don’t trust us, just look at what our customers have to say on Google! And if that isn’t good enough for you, check out our Facebook page too!

Our Rebuild Services Department exists to fulfill your construction needs. Keeping our customers happy and satisfied is our main goal, and so far, we believe we’ve done a pretty darn good job of doing just that! We work as a team under one roof and are here for you!

So, How Can I Set Up an Appointment?

Give us a call! We’re always open and always ready for you. You can reach us 24/7 any day of the week at (410) 637-3433. We're here to provide excellent service and quality results, so why wait? Let's turn your vision into reality together!

Where Can I Find More Information?

To stay on top of all the latest SERVPRO of Baltimore's Inner Harbor news/updates, join in on fun conversations, and participate in contests with prizes, you should like, follow, or subscribe to each of our incredible social media pages!

• Facebook
• Instagram
• YouTube
• Twitter
• LinkedIn

Visit our home page for more information about all our other services!

Storms and Insurance

9/29/2020 (Permalink)

One of the most expensive things you will ever own is your home. We all try and try to keep up with things but there are things we just can't expect and plan on at times. Storms can be one of them.

The first thing to note is to make sure that your insurance covers all that you think it does. Did you know that water that enters your home from the bottom up (flooding) isn’t covered by homeowners insurance? You can usually get coverage for it but it typically does not come standard. For people living on flood plains, adding flood insurance is common practice. Most people don't know that neither flood insurance nor a homeowner’s policy covers sump pump failure though.

Avoid the stress associated with sewer back-ups, seepage issues, or flood waters by purchasing targeted pump failure insurance coverage. We have seen people taken by complete surprise finding out that they don't have the coverage that they thought they did.

Having a conversation with your insurance agent is one of the best things you can do to protect your home. Know what coverage you have and don't have so your not  taken by surprise when a storm rolls in!

Water Damage - It's not your Fault!

8/31/2020 (Permalink)

Sometimes, water damage isn’t your fault at all. And by sometimes, we mean oftentimes. Water can seep into your home or business from all sorts of outlandish sources! From a freak accident in your pipes involving an unknown wild animal, to a neighborhood wide pipeline-burst all the way down the street. Just because we do everything right and take all the necessary precautions doesn’t mean that water can’t find a way to make our lives difficult.

The tricky thing about water damage however, is that if left alone for a period of time (which is different depending on the severity of the damage), it can continue to get worse. Water damage is not the kind of damage that likes to come and go, it would much rather come and stay! So even if you’ve cleaned out your gutters, sealed all the joints in your pipes, and double checked the strength of that 55 gallon fish tank in your living room, you should still be ready to eliminate the damage as soon as possible if it ever occurs. SERVPRO of Baltimore’s Inner Harbor is ready to help 24/7 and will be there whenever you need us! Don’t let unexpected water damage continue to deteriorate your space, give us a call! (410) 637-3433.

Murphy's Law

8/31/2020 (Permalink)

If there’s one thing we can all agree on right now, it’s that this pandemic stinks. We have all had to adjust in one way or another and for some of us, that adjusting has been much more difficult than others. Many small business owners who once welcomed friendly customers into their shops with open arms just a few months ago are now struggling just to pay their monthly bills. The absolute last thing that a business owners needs right now is a disaster to strike their commercial property.

Here at SERVPRO of Baltimore’s Inner Harbor, we know that unfortunate things like this do happen and they have the potential to ruin the livelihoods of certain people. We don’t want to see anybody in our neighborhood suffer from Murphy’s law, that’s why our trained professionals are here to mitigate any damage done to your commercial property in a thorough, efficient, and timely manner. Our team is ready to help you whenever you need us, no matter what the circumstance.

We are the kind of company that hopes that you never have to experience a disaster emergency, but if you do, we will be there helping you get your business and life back in order! We are open 24/7 and we are ready to help! (410) 637-3433.

Don't Let Water Stay Stagnant

8/31/2020 (Permalink)

Mitigation companies talk about how water damage typically gets worse and worse if left untreated, but what exactly does that mean? How can damage that’s already so bad get any worse? For starters, water damage is not like fire damage. Once a fire is completely put out, the damage is what it is (in most cases). When water soaks into your floor or floods your home, it continues to deteriorate whatever it is touching. Even if you think that you’ve sucked up all the water and your carpet is dry, there is mostly likely trace amounts of water keeping your foundation damp and causing further issues underneath your home.

If left untreated, water can lead to mold and mildew growth. This is an entirely different kind of damage that can lead to major health effects and needs to be removed by separate means. Additionally, as water stays stagnant in an area and continues to dilapidate your foundation, it can make parts of your home unstable and unsafe. Rotted wood is not stable and as we all know, water can very easily cause wood to rot.

If you think there may be water in your home, call us for an inspection! Our team is here for all of your water removal needs, so don’t hesitate to contact us so you can relax knowing that your space is safe and dry.

Clean your Kitchen!

8/1/2020 (Permalink)

Did you know that a vast majority of all fires in the home are started in the kitchen? It makes sense when you think about it, but the reasons for these fires sometimes have simpler solutions than you may think! Many fires are started simply by means of messiness. If food is near your toaster oven or a flammable liquid spills near your stove top, you have a potential fire on your hands! So, what’s the solution to these sticky situation? CLEAN!!!

Simply scrubbing your appliances (while they are turned off and unplugged, of course) or wiping down dry surfaces can save your home from disaster! Also, be sure to strategically place any food or cardboard boxes so that they are not able to catch on fire by a nearby source!

Even though SERVPRO of Baltimore’s Inner Harbor is always here for you and ready to help with any fire disaster, we would much rather know the wonderful residents of Baltimore stay safe and avoid any and all disasters! So be sure to keep your kitchen spick and span to help prevent future potential fires in your home!

The Problem with Water Damage

7/24/2020 (Permalink)

The problem with water damage is that it’s not like most other damage. When a fire ignites in your house, there are many signs that your house is burning. When an earthquake shakes underneath your office building, you know there is something going on. Most damage happens suddenly and will cause immediate damage.

Water damage can create a sudden, major disaster, or it can sit places for a long time and become a slow moving, silent destructive force. Water will find its way just about anywhere, and when the quantity of water and the force behind the water is great enough, the chance of it causing a disaster sooner or later can be very high! With all the storms and flash flood warnings happening recently, we must all stay vigilant and protect our homes!

If you need an inspection of your home or office to prevent water damage or if you need restoration work done on your space, you know exactly who you can trust. SERVPRO of Baltimore’s Inner Harbor is here for you 24/7, and we are ready to take on any mitigation task!

Giving you Peace of Mind

7/24/2020 (Permalink)

With all these crazy flash floods (or flash flood warnings) happening in the Baltimore area recently, it’s hard to know whether your home or office is safe from water damage. Water can get into places that you would never expect and can cause damage that you never even knew existed! Damage over time can sometimes be worse than immediate damage because it becomes deep-rooted and can harm the actual foundations or supports of certain structures.

Don’t let something as simple as water affect your daily routine. The last thing we ever want to see is anybody suffering from water damage (or any damage for that matter) during this coronavirus pandemic. We care about our city and we care about you, that’s why SERVPRO of Baltimore’s Inner Harbor is dedicated to giving you peace of mind through our 24/7 restorative services. Feel free to give us a call any time and we will be ready to send out a crew of our professionally trained staff members to inspect or restore your home or office! (410) 637-3433.

Breaking Heat Records!

7/24/2020 (Permalink)

The heat lately has been unbelievable!! According to meteorologists, Maryland has broken a record for the most days in a row above 90 degrees! And I’m sure you can guess what comes with extreme heat: fire. Maryland is notorious for wild weather changes, so on those days where the air becomes dry out of nowhere, our homes and offices become particularly susceptible to fires.

Fires usually come without any warning whatsoever and can severely damage your space in an instant. Unlike weather related disasters, there is no news station or website you can visit that will tell you if a fire is about to hit your home. For this reason, it’s extremely important that you have a reliable and local service that can come to your rescue if disaster strikes!

SERVPRO of Baltimore’s Inner harbor is ready for any fire disaster you may undergo, whether it’s a spark or a meltdown. You can trust us to come and restore your space back to its former glory and make it "Like it never even happened." Give us a call any time and our professionally trained staff members will be there to help you with any of your mitigation needs! (410) 637-3433.

Storm Season!

7/1/2020 (Permalink)

Guess what folks? Summer is here and it is storm season! For those of you who are new to Maryland and still trying to figure out our crazy whether, you probably shouldn't waste your energy on trying! Maryland is an unpredictable state and whether patterns can be completely erratic. Because of this, we get almost every variety of storm, and each one can affect YOUR property differently.

Whether a storm comes with heavy wind, rain, hail, lightning, or any other unpredictable factor, SERVPRO of Baltimore’s Inner Harbor will be there to help you. Storms can come at any time of the night or day, so you need a reliable service with professionally trained staff, ready to get your life back in order right away. Here at SERVPRO of  Baltimore's Inner Harbor, we are open 24/7 and will be there for you no matter what.

As storm season continues to waltz its way through our neighborhoods, there's one name you can trust to restore your property and give you peace of mind. Give us a call any time at (410) 637-3433. Did I mention we're always open?

Let's Talk About Storms

7/1/2020 (Permalink)

Here's the thing, different storms come with different types of damage. This damage isn't unique to its respective storm, but is highly more likely to happen, given the environmental impacts. Here's a quick list of each type of storm we might face this summer in Baltimore and the damage it can bring along. Don't worry, SERVPRO of Baltimore's Inner Harbor will be there to fix up any and all of the issues you might face during this storm season!

• Rainstorm: can cause water damage, including flooding
• Electrical storm: lightning can cause fire damage and other explosive damage to your roof, siding, etc.
• Windstorm: can cause damage to the outside of your house via projectile debris or even falling trees
• Flash flood: can cause major water damage, typically worse than a rainstorm
• Hurricane: A very extreme and severe combination of all the above. Damage can range from mild to utter devastation.

There are plenty of other types of storms, such as blizzards and tropical storms, but those are much less likely to hit the Baltimore area during this season. At least, we hope! If any type of storm or natural disaster affects your home or business, SERVPRO of Baltimore’s Inner Harbor will be there and we will be ready to clean up the mess. Give us a call any time at (410) 637-3433, we’re open 24/7!

Plan, Plan and then Plan some more.

6/15/2020 (Permalink)

We all know that we should plan and practice our escape route when we have a house fire but we tend to get lazy when we don't plan to practice. Practice time needs to be scheduled. Even if it's scheduled when you change your smoke detector batteries twice year. Use the time when we change clocks back to do both. Battery change and escape route practice.

Now did you plan for things to happen to your plan. Maybe something has blocked your escape route? Think ahead to things that might happen. Keep a phone next to your bed to dial 911. Keep shoes next to your bed to escape with. Keep a fire blanket under the bed. Try to think ahead for anything that will help with obstacles. 

You should have a checklist when you leave the house or go to bed. 

Things on this list might be:

Check to make sure stove is off and clear of anything flammable.

Make sure your space heater is off and unplugged. Electrical appliances draw current and if there is a faulty plug , there could be a fire. There should also always be 3 feet clearance around the heater. 

If you are a smoker, smoke outside. This will cut the risk of having a stray ash start a fire. 

Check your dryer vents to make sure they are clean . Do not leave the dryer running when your leaving the house or going to bed. 

Be safe and smart. Make your own list of safety checks. There are many more you can add.

Lastly, make sure your house number can be seen from the road for emergency responders.

When you are safe and ready, call SERVPRO of Baltimore's Inner Harbor. Plan on putting our number in your phone. We will help get things back to normal. 410-637-3433

Be safe at home this summer.

6/15/2020 (Permalink)

We all look forward to summer. It's usually a time for fireworks, barbeques, and outdoor fun. 

With the Covid-19 Pandemic this summer we will be doing more this summer at home. 

Please be safe when cooking on the grill this summer. Always wear the right clothing. Don't wear loose clothing that could catch on fire. Make sure your sleeves are short or rolled up. 

The grill should be away from bushes etc. Make sure there is at least 3 feet of clear space around the grill. 

If you are using coals to grill , have a metal bucket for the ashes.

Fireworks are nice but can easily start a fire .

Always make sure you have a clearing away from where you are setting them off. 

Never let children set off fire works.

Never try to re-light a "dud" firework. 

Many accidents happen in the home. Try your best to be safe and not make one of them a fire.

SERVPRO of Baltimore's Inner Harbor is here to help 410-637-3433.

Water damage is a problem in many ways.

6/15/2020 (Permalink)

Water damages thousands of homes and properties each year due to floods, extreme weather events and plumbing disasters. The problem with water inside your home, besides from damaging your home and contents, is the fact that there are a variety of environmental concerns that can affect your health.

Here are some water damage tips:

Find the source of water leakage. If your problems result from plumbing pipes, then you should turn off the main water valve and seek help from a professional.

Lower humidity levels in your home by removing wet items such as rugs, carpets and furniture. Use a large fan to keep air moving inside your home.

If flood waters enter your home, you should immediately vacate the area. Plan ahead for natural disasters by packing important papers inside waterproof bags.

Most areas of the country that are prone to flooding have warning systems in place. Listen carefully to the news when heavy rains are headed into your area.

Flood waters are almost impossible to remove without consulting a professional service. You really shouldn't try to mitigate yourself without training. 

Make sure you have flood coverage on your homeowners policy. If you live in a flood zone, then you should prepare in advance.

Your home can fast become flooded even from running your washing machine. Never leave your home while your washing machine is running.

Wet floors and carpeting must be completely dry to prevent mold and bacteria from forming.

A professional service will remove the wet items and dry your floors. Check your homeowners policy to ensure your furniture, carpets and other items are covered. Planning ahead for natural disasters is the key to reducing costs.

Prepare an emergency strategy with all members of your family that include severe weather events and flooding.

Our technicians are highly trained and experienced with every type of water damage, situation from sewage damage clean up, mold removal, smoke damage repair, fire damage repair, flooded basement, wet carpet, wet walls, carpet water damage, basement water damage, flooded crawl space, sewer backup and sewage removal.

Call the professionals of SERVPRO of Baltimore's Inner Harbor if water damage happens at your home. 410-637-3433

What to do after the fire trucks leave.

6/15/2020 (Permalink)

What to do when the fire trucks leave? It starts out as fire but after the truck leaves you really left with a lot of different types of damage.

Fire, water, soot and odor is left. 

SERVPRO of Baltimore's Inner Harbor is an expert in all of these areas of clean and more. 

Here are some tips while waiting for help. 

What To Do After A Fire

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Call SERVPRO of Baltimore's Inner Harbor. 410-637-3433. 

Is your building Certified: SERVPRO Cleaned?

6/15/2020 (Permalink)

Things have changed with Covid-19. Our standards of cleaning have changed since this pandemic has started worldwide. 

Commercial buildings normally have a high standard of cleaning but now it's higher than ever. 

SERVPRO is here to help with the new level of clean. SERVPRO of Howard County knows how important it is to assure commercial businesses that the health and safety of their customers comes first. 

CSC demonstrates that commitment. When a business has been Certified: SERVPRO Cleaned it will be up to the new standard. This type of cleaning will separate your business from others. 

This is a defensive cleaning program that goes beyond janitorial cleaning . This is pro-active viral pathogen cleaning. 

Businesses can't afford to not have this program. When your business Certified: SERVPRO Cleaned, your clients will have a better piece of mind when doing business there. 

There will property signage, digital emblems and other collateral.

Are you ready. Call SERVPRO of Howard County 410-465-7333

Who are ya gonna call?

6/9/2020 (Permalink)

Remember the movie Ghost Buster? Remember the catch the phrase from the theme song....Who ya gonna call? I'm sure when you have damage from a storm one of the first questions might be, "Who am I gonna call?"

Well, that question is easy to answer. SERVPRO of Baltimore's Inner Harbor 410-637-3433. You may want to first know the answer to "why" as well .

That answer is easy. SERVPRO is faster to any disaster. Getting to a loss quickly is key in reducing the secondary damage and restoration cost. Emergencies do not always happen during regular hours; which SERVPRO understands .This is why we are available 24/7/365. We are always ready to help.  

Another reason to call is because SERVPRO is a  leader in storm and water damage restoration, SERVPRO has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

SERVPRO of Baltimore's Inner Harbor is locally owned. We are party of your community and will be there whenever you need us. 

So do you know your answer when you ask yourself, "Who are your gonna call?". The answer should be SERVPRO of Baltimore's Inner Harbor. 410-637-3433

Commercial disaster can happen anytime.

6/9/2020 (Permalink)

Disasters can strike your commercial property while you are sleeping! We understand the urgency for immediate repairs and can act fast to help minimize further damage. SERVPRO of Baltimore's Inner Harbor's emergency response helpline is always open and standing by to take your phone call 24/7!
 
Regardless of the cause, we will fast respond and help you assess problems or issues the water damage produced and start the mitigation and recovery process. Before emergency repairs are started, we remove any salvageable items, assess the extent of the damage and contamination to put together a repair plan.
 
SERVPRO of Baltimore's Inner Harbor has professionals with the training, experience, and equipment to manage water and flooding damage. Whether you have a large water emergency or a small water damage event, we will respond fast to mitigate the damage and manage the restoration project through to its completion.

SERVPRO of Baltimore's Inner Harborprovides a wide scope of services. Some are biohazard cleanup and removal, general construction for rebuilding and remodeling structures. Those are in addition to the fire, water and mold cleanup and restoration services you may already be familiar with. Below is a list of some of our services offered.

• Fire, Smoke, and Soot Cleanup and Restoration
• Water Removal and Dehumidification
• Crime Scene, Biohazard and Vandalism Cleanup
• Mold Mitigation and Remediation
• Carpet and Hard Floor Cleaning and Care
• Stain Removal, Stain Resistance Applications
• Odor Identification and Deodorization
  Upholstery and Drapes: Wet and Dry Cleaning Methods

If you are unsure if we can help with an issue you are having, give us a call at (410) 637-3433 today!

Do you really need to demo?

6/9/2020 (Permalink)

While terms like demolition might not be what you want to hear when you own a business, this mitigation step is often one of the most important actions that ultimately saves time and money on restoration. This decision is not one that gets made lightly, however. 

It is always the objective of our SERVPRO team to restore before replacement when it is cost-efficient.Controlled demolition is done meticulously, only removing the portions of materials too severely impacted to restore. 

While much of your stock and inventory can be damaged by standing or spreading water, many of your shop's structural elements can also be damaged with saturation. Some of the most sensitive materials might include: 

• Drywall
• Wood Flooring
• Shelving
• Clothing
• Ceiling Tiles 
• Carpets

No matter how damaging that water loss might be to your business, or when controlled demolition might be necessary,  SERVPRO of Baltimore's Inner Harbor can help. We have a full-service approach from restoration to reconstruction. Call us today at (401) 647-3433

Commercial Cleaning without business interruption.

6/9/2020 (Permalink)

You might see SERVPRO of Baltimore's Inner Harbor on a Sunday morning visiting a commercial client for a monthly facility cleaning. Some clients require we clean the premises outside of their regular business hours when they are closed and there are no employees in the building. Did you even know SERVPRO provides scheduled cleaning services? Most people are not aware of this service and assume we only handle disaster restoration clean-up after a flood, storm or fire. But our general cleaning services are second to none. Our technicians are professionally trained and have access to a vast array of SERVPRO equipment, cleaning solutions and techniques. If your business is in need of a weekly, monthly, annually or even one-time cleaning services we can help! Our professionally trained cleaning technicians can handle any industry, such as commercial, industrial, service businesses, warehouses, government buildings and more. Schedule your cleaning today! Call SERVPRO of Baltimore's Inner Harbor for an estimate 410-647-3433

Is your business prepared?

6/9/2020 (Permalink)

Surviving a big commercial property loss successfully takes planning. Sadly a fire, storm, or water damage can occur without warning and being prepared is critical.

SERVPRO of Baltimore's Inner Harbor is here with a plan to get your business prepared. 

ERP - The Emergency Response Plan 

We make an Emergency Response Plan for your specific place. The plan permits us to collect information before a disaster strikes your business. Having this in place permits SERVPRO  to mitigate the damage fast and expeditiously.

SERVPRO will come  to your business and see all areas of weakness and help to make your business prepared for a loss.  SERVPRO  can get to your business and start the job ASAP with all the items we need based on what we found during the inspection.

 You're our Emergency Response Plan (ERP) Client. This make you our 1st priority whether it is a big weather event like a hurricane or tornado or an individual water loss. Our crew will be on-site fast.

Call SERVPRO of Baltimore's Inner Harbor for a consultation. 410-637-3433

What happens when your business has water damage?

6/4/2020 (Permalink)

Your business has had a water loss. What can you expect when you give SERVPRO of Baltimore's Inner Harbor a call? Every loss is unique but this is basically what you might see happen. 

First SERVPRO will inspect the site. Our professional staff will review and inspect and answer all questions before beginning work. We will be there that day or night when the loss occurs. 

Emergency SVC's will begin. This will look like extracting to get the excess water out and preparing the site for drying. Our equipment will be placed and monitored during the drying process. You will informed of readings all along the process.

SERVPRO of Baltimore's Inner Harbor will be able to repair structural materials, reinstall carpets and flooring, following with cleaning affected areas of the property and contents. 

A final walk through of your site will take place to make sure that everything is back to where it was before the loss. 

SERVPRO of Baltimore's Inner Harbor.

410-637-3433

What to do when you have water damage .

6/4/2020 (Permalink)

You have a water loss at work and you know to Call SERVPRO but here are some things to do until help arrives.

You will want to shut-off the water source. You may know where that source is and can do it yourself or you may have to call in a professional to stop the water. Stopping the water if possible is the first thing to do. 

Try to located the circuit breakers and turn them off for wet areas of the building . Only attempt this if the power panel is safe from electrical shock.

You can start to remove excess water by mopping or blotting. 

Place aluminum foil or wood blocks between furniture legs and wet carpeting. This will help with stopping further wicking of water up the legs.

Move any paintings, art objects, computers, documents and other sensitive valuables to a dry place. 

DO NOT USE your household vacuum to remove water!!!! This could cause electrical shock to you and or damage to the machine. 

Are you ready for Summer time?

6/3/2020 (Permalink)

It's Summer, you know that means vacations, outdoor living and calmer days but it also means storms. Summer storms can really be dangerous and cause damage to your home. You might want to protect your home during a storm but making summer time as the marking time to have an annual to-do-list for the house. 

Some things you might want to do are:

Update your home inventory. This is so important when it comes to making a homeowners claim. Make sure you have taken pictures of your items to help report loss; save the pictures on the cloud or somewhere safe.

Look into your coverage. You will make want to make sure you have updated your insurer on any upgrades to your home. You will want to make sure everything is covered.

You will also want to know what your deductible is. You may need to boost your emergency fund account.

Trim your trees and fix any leaks. Small leaks in windows, roofs and skylights can become a bigger deal during a storm. 

Sign up for weather reports. Have your emergency kits updated and if you have pets, make sure you have a plan for them if you have to evacuate. 

Enjoy the calm of Summer but be ready for the storms. 

One other thing, Have SERVPRO of Baltimore's Inner Harbor number in your phone. We are here to help during any season. 

410-637-3433

Are you ready to have your business Certified: SERVPRO Cleaned?

6/3/2020 (Permalink)

Things have changed with Covid-19. Our standards of cleaning have changed since this pandemic has started worldwide. 

Commercial buildings normally have a high standard of cleaning but now it's higher than ever. 

SERVPRO is here to help with the new level of clean. SERVPRO of Baltimore's Inner Harbor knows how important it is to assure commercial businesses that the health and safety of their customers comes first. 

CSC demonstrates that commitment. When a business has been Certified: SERVPRO Cleaned it will be up to the new standard. This type of cleaning will separate your business from others. 

This is a defensive cleaning program that goes beyond janitorial cleaning . This is pro-active viral pathogen cleaning. 

Businesses can't afford to not have this program. When your business Certified: SERVPRO Cleaned, your clients will have a better piece of mind when doing business there. 

There will property signage, digital emblems and other collateral.

Are you ready. Call SERVPRO of Baltimore's Inner Harbor. 410-637-3433 

Why SERVPRO?

4/8/2020 (Permalink)

When your looking for a mitigation company you ask yourself so many questions when choosing a company. The problem is that when an emergency comes up we don't have time to interview companies. 

Good thing is that SERVPRO can be all of what you need. Just look to our website for any information you need. Just knowing our name is top in the industry might be all you need. 

Most people want a professional team. We know that there are people who can show up in a van and tell you they can help you, but can they back it up with over 50 years of industry know-how? Do they have certifications to make sure the job is done right? SERVPRO even has  warranties and all our crews are trained and background checked. You can rest easy knowing that we are The Professionals. SERVPRO works will all the top insurance agencies. We will work with your adjusters to make sure your are taken care of. 

SERVPRO has been around since 1967. As most people can tell you, longevity most often means stability.

You want a company that sets the standards and continues to learn the best practices. When you stop learning, your business will whither away and die. SERVPRO isn't going anywhere and won't stop learning the newest techniques.

With over 1700 franchies, there is always someone to help your hometown.  SERVPRO of Baltimore's Inner Harbor is proud to be here to help.

24/7/365 . Just call 410-637-3433

Getting your business back in action.

4/8/2020 (Permalink)

SERVPRO of Baltimore's Inner Harbor is dedicated to getting your business back up and running as quickly as possible and lays out a detailed plan of how we will get you there.

We will work when you need us to, to keep business interruption at a minimal.

SERVPRO of Baltimore's Inner Harbor works for your company and works with commercial structures all the time. We know every business is uniques and work with you for the best outcomes in the most timely matter. SERVPRO always has your best interest in mind. We will keep your updated daily throughout the process.

You can rest assured knowing our staff is awaiting your call and is happy to help you. 410-637-3433 SERVPRO of Baltimore's Inner Harbor is always Ready for Whatever Happens.

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

We must be proactive.

4/7/2020 (Permalink)

As we have seen the possibilty becoming a reality. You can lean on on us at SERVPRO, even more. Our message of "We are here to help" has never been more true.

SERVPRO is helping to contain this new pandemic and mitigate the impact on our neighbors.

One of the widely known and one of the hardest hit facilities is in Kirkland, Washington. The SERVPRO Disaster Recovery Team has been on site to control the situation. https://bit.ly/3aQh04K

It is important to note that the cleaning methods need to be more sophisticated and effective with this level of Bioremediation than just wiping hard surfaces with disinfectant. Health comes first and with the use of PPE and protective masks, our teams adhere to OSHA and CDC guidelines.

SERVPRO of Baltimore's Inner Harbor will use the fogging methods to more deeply disinfect. SERVPROxide, the hospital-grade disinfectant, is released from the fogger, and its particles adhere strongly to surfaces and objects. The procedure must ensure that all surfaces including walls, doors, floors, and ceilings are uniformly coated. Instead, we follow our initial fogging with a wiping of all surfaces followed by a further fogging round. It is an extreme and comprehensive disinfection process, which should be the norm when dealing with this magnitude of a virus hazard.

Our team is ready to assist with preventive or post-contamination.

In describing "Proactive," we would say that means as cleaning when no person is suspected of being exposed to COVID-19. It would be a smaller area of study since no verified case has been identified.

If there was exposure to anyone suspected of either testing positively for COVID-19 or being subjected to someone displaying symptoms in your facility, we call this "post-contamination" cleaning. In this situation, the scope of work and the required safety measures will increase.

Call SERVPR of Baltimore's Inner Harbor with any questions. 410-637-3433

Call us when you need more than a bucket and a mop :)

4/7/2020 (Permalink)

SERVPRO of Baltimore's Inner Harbor is ready when one thing leads to another.

The situation might look like this: You had a water loss and did not discover it for a few days. You might just call a team in that does water extraction. Only when they do the extraction, you notice there is not mold. They might have the certification to remove mold. Then you call someone that does mold remediation but they have to demo the area. Well of course now you need a company to do the rebuild from that demo. I think you're getting the idea how one thing can lead to another.

Here's the good thing. If SERVPRO of Baltimore's Inner Harbor was called we could have help with all aspects of the loss. No need for other companies. We have the teams that can do the work and take care of anything that is discoed along the way. 

We can do all those things mentioned as well as many other. We even do pack outs and storage  for clients.

Call SERVPRO of Baltimore's Inner Harbor 410-6373433 and know that we can be there for you no matter what happens and if one thing leads to another. 

Mitigation requires quick action.

4/7/2020 (Permalink)

SERVPRO of Baltimore's Inner Harbor will arrive to your home or business quickly, trained and equipped to help people regain control of their lives.

Naturally people become distressed when they experience a loss. One of the most common fear is the loss of control. Our quick response can help ease this fear. 

SERVPRO's guideline is to respond to the insured to arrange service within an hour. SERVPRO of Baltimore's Inner Harbor is always exceeding that guideline of an hour. Call directly to our office. 410-637-3433 and speak to a live person.  

Within 4 hours is the guideline to be on site. Again depending on location SERVPRO of Baltimore's Inner Harbor is more than likely going to be there sooner than that to help.

Within 8 business hours of on-site arrival, a verback briefing of the scope will be communicated to the adjuster. 

SERVPRO works direcly with the insured's adjuster and make the process of the claim work easy on the assured. SERVPRO can help with the whole process. 

Let SERVPRO of Baltimore's Inner Harbor be there to help you get your life under control if a loss occurs with you. 

SERVPRO of Howard County 410-637-3433

You always, always need the right equipment.

4/7/2020 (Permalink)

SERVPRO of Baltimore's Inner Harbor knows that using the proper equipment makes a difference. When time matters and it does when reducing claim loss expense, you can count on us to have the right technology and equipment to get the job done.

For example, one of the most common losses is a water loss. Here is some information on the drying process. 

Psychrometrics is the study of the air and its properties. The properties of temperature, humidity and vapor pressure. Dew points are measured to evaluate air conditions in the structure. These measurements allow for SERVPRO of Baltimore's Inner Harbor to create the proper stmosphere for the most effective drying.

There is a science to drying everything properly.

The detection equipment used is always the most current in the industry. 

Moisture Sensors, Moisture Meters, Thermo-hygrometers, Infrared Cameras, and Manometers are some the detection equipment.

Estraction Equipment, Air Moving Equipment, Dehumdification Equipment, Deodorization Equipment are all used in the drying process. 

 When it comes to drying we take it seriously.

Call SERVPRO of Baltimore's Inner Harbor. We are here to help. 410-637-3433

Did you know?

1/16/2020 (Permalink)

Did you know wet materials start developing very serious problems, under the right conditions, in as little as 24 hours? Mold being one thing that can happen.

Did you know there are 3 types of water?

Clean water= this is usually from rain, condensation, leaking pipe to name a few. This water poses very little health problems with the clean up.

Grey water= this is slightly dirty water. Some examples are water from dishwasher, washing machines, and  clean toliets. You would want to wear protective gear to sheild you when cleaning up.

Black water= This water can be from sewage, flooding from rivers etc. It does not have to be black in color as the name suggests. This type can pose serious health problems when cleaning it up. This clean up should really be left to professionals. 

Did you know that if you find mold, whether it's been growing a short time or a long time, you need to be careful. Shut down any air flow and call a professional. If it is a small area, you can try to cut it out, bag it, and throw it away immediately.

Did you know that getting the water out is just the beginning. You need to also have the area dried right away using fans and or large capacity dehumidifiers. 

Did you know that porous materials, like carpet,insulation, carpet padding, fabric and similar items more than likely have to be thrown away. Water will permanently damage many of these things. 

Did you know that SERVPRO of Baltimore's Inner Harbor is an expert in water clean up. Call us if you have a water loss. We are here to help 24/7.

410-637-3433

Are you ready for a Winter Storm?

1/16/2020 (Permalink)

Are you ready for a storm? You can be with 3 simple steps.

1)Build kits. These kits should be for different situations.  Kits for loss of power, kits for evacating or staying. Always, you should have at least 3 days of non-perishable food and water for everyone in your home or office. Don't forget pets.

You should have go kits for winter evacuations. Make a list of important things you will need to bring and have them ready in one place. Don't forget pets , have carring cases for all of them. 

2)Have a plan and PRACTICE it. Having a plan is great but if your family or employee don't know about it and haven't practiced it, failure can happen. 

3)Knowing winter weather hazards and where to find resources to prepare is vital to protecting your property and those you love. Keep on top of winter weather warning. Look up local resources before the storm hits. Be prepared for the worst before it happens so things will turn out for the best. 

Can you protect your home from a wildfire?

1/7/2020 (Permalink)

In recent years it seems like there are more wild fires then ever. 

Right now Australia is going through a devastating fire right now. 

Many times we have no control if we are going to lose our home to a wildfire but there are things we can do to prepare and hopefully at times save our home.

So be prepred.  Create a defensible space around your home. Keep at least 30 feet between yohbur home and your potential sources.

Clean and remove all dead and dry leaves and pine needles from your yard, roof and rain gutters.

Create a seperation between trees, shrubs and items that would catch fire. These could be things like patio furniture, wood piles , swing sets etc.

If there is a wildfire in the area be prepared.

Stay aware of the latest news and updates from your local media and fire department.

Get your family, home and pets prepared to evacuate.

Place an emergency supply kit and other valuables in your vehicle.

Close and protect your home’s openings, these could be the attic and basement doors and vents, windows, garage doors and pet doors to prevent embers from penetrating your home.

Connect garden hoses and fill any pools, hot tubs, garbage cans, tubs, or other large containers with water. 

Leave as early as possible, before you’re told to evacuate.  

SERVPRO of Baltimore's Inner Harbor is here to help. Please be safe!

410-637-3433

New Year, New Chance to get it right!

1/7/2020 (Permalink)

2020 is here. The New Year Begins!!! This is a great opportunity to get things organized and protected as well. It's a great time to plan ahead for the not-so-good things, Fire and Water damage.

Make on of your resolutions to have your business protected. Call SERVPRO of Howard County to lean more aobut our Emergency Ready Profile that will help ensure your business is ready for whatever happens in 2020.

There are so many advantages of the SERVPRO ERP.

Here are a few:

• No-cost assessment of your facility
• A concise profile document containing on the mosts critical information needed about your business and building structure in the event of an emergency.
• Provides facility details, such as shutoof vlave locaitons, priority areas, and priority contact information.
• Assessible electronically
• Establishes SERVPRO of Howard County as your fanchise professional as your disaster mitigation and restoration provider

SERVPRO of Baltimore's Inner Harbor is here to help get you prepared. Call us at 410-637-3433

If Disaster Sticks today are you ready?

10/1/2019 (Permalink)

We all know in the back of our minds that we shoudl be ready for a disaster. We think we will get to a plan of action, someday. Well, you really need to make it today.

Some steps to help you prepare for an emergency situation. 

You should sign up for local alerts/warnings. Download apps but also have wireless emergency alerts.

Design emergency communication plans but also test them in advance.

Assemble emergency supplies. There are many organiztions that can help give you a checklist.

Educate yourself and others on local hazards and conduct a drill to practice emergency responses.

Sign up for traings and classes on preparedness for yourself and even your business employees.

Organize and safegaurd critical documents.

Plan with neighbors to help each other and share resources. 

Make documents of property and check your insurance to make sure you have relevant coverage. Keep documents at another location if possible.

Keep up your property and make improvements to reduce injury as well as property damage.

You never know when an emergency situation will occur. Make today the day your start to get prepared. 

Make the fall your prep time for winter.

9/4/2019 (Permalink)

September is a great month for preparing for winter. It's not too hot or cold to check some areas of the house that need attention.

Check the roof for any loose or missing shingles. This should be repaired before winter hits.

Ducts should be checked. Over time the seal can come loose.This can let heat into the attic causing snow to melt and refreeze causing ice dams on your roof.

The end of Fall is a great time to drain your water heater. This should be done once an year. Do it now before you find out your only have really cold water in your house. 

 If you have a chimney, make sure you sweep it (or have it professionally swept) before lighting any fires for the season. Removing the excess soot, as well as the birds and animals that made their homes in chimneys throughout the year, will help prevent fires and smoke damage. Also, examine the damper to make sure it’s still looking good. If it’s bent or warped, warm air will be able to escape through the chimney.

If you have ceiling fans, now is the time to reverse them. Putting them in reverse will help blow down warm air that would otherwise be stuck near the ceiling, which will likely mean you can turn your heat down a degree or two. 

Enjoy the fall weather but also make it a time to check your home for the winter. 

Commercial work interruption.

9/4/2019 (Permalink)

When your business has a situation that calls for SERVPRO's help, SERVPRO is there to work for you. SERVPRO understands that if possible you will want your business to still operate during clean up, even if at sub capicity. 

SERVPRO will put containment walls up around the work area. If possible, SERVPRO will work during non-traditional business hours to get the if that is what is requested.

SERVPRO will be descret when it's needed for any sensitive clean ups. SERVPRO takes pride in our staff and their sensitivity to the fact that your business is the priority. We want to make sure your business is up to full capacity as soon as possible. 

SERVPRO understands that an unexpected period of lost productivity and revenue can be devastating to any buiness large or small.

SERVPRO has the training and resources to get your business up and running in the fastest time possible. 

Water damage doesn't always come from the weather.

9/4/2019 (Permalink)

If you are like a lot of people you might think of water damage to your home being caused by weather; maybe a hurricane or heavy rains. 

In reality most water damage comes for non-weather conditions. This might mean a plumbing issue such as pipes, drains and valves failing. It could also be many times from an applicance. This is something that most people don't think about.

Appliances do not always offer warning signs until the damage has already occurred. That is why it is important to check them regularly.  

First, know where the main water supply is located in case of emergency.

If you will be away from home for an extended period, shut off the water supply and drain the pipes.

Exceptions might be if your home is heated with steam system or your fire spinkler system so consult with a professional if you can turn this supply off when leaving.

Consider having your air conditioning system inspected regularly by a professional. Check the drain lines annually and clean them if they are clogged.

Inspect water heaters, showers, tubs, toilets, sinks and dishwashers annually, and have them repaired if there are any signs of leaks or corrosion. When possible, install water heaters in areas with floor drains to minimize damage if leaks should occur.

Check caulking around showers, bathtubs, sinks and toilet bases, and make repairs as needed.

If your refrigerator has an ice machine or water dispenser, the hose between the wall and the refrigerator should be made of braided copper. 

Check pipes for cracks and leaks. Have pipe damage fixed immediately to prevent more costly repairs in the future.

Check appliance hoses and plumbing fittings for breakage, crimping or bending. 

You can't always prevent water damage from happening in your home but may times prevention is your best friend in avoiding water damage from happening. 

The warmth of a summertime fire.

8/1/2019 (Permalink)

Who doesn't love sitting outside in the summer with a nice fire going? It just goes hand and hand with summertime and roasting marshmallows. 

It sure can be relaxing but don't get too relaxed. You still need to be safe when having a fire. 

When you have campfires, make sure you build them at least 25 feet away from tents, shrubs or anything that has the potential to catch on fire.

When using a fire pit, outdoor fireplace or chiminea , you are going to want to make sure you have placed these things at least 10 feet away from your home or structure or again anything that could possibly catch on fire. 

Make sure when your tending the fire to not have loose sleeves or articles of clothing on that could catch on fire as well. 

Always think ahead and look around you for possible fire hazards. Once that is all done you can relax around the glow of the fire.

If anything happens though, you know that SERVPRO of Baltimore's Inner Harbor is here to help. We never take a night off even in the summertime. 24/7 365 days a year . There when you need us. 410-637-3433

Prepare your house to leave it.

7/9/2019 (Permalink)

Summertime is a great time for relaxation and travel for most. It's also a good time to get your house checked for leaks etc so you can take a vacation with a good piece of mind.

Check your home for leaks at the pipes under the sinks and check the water heater for cracks and rust.

Look at the seals around your windows and make sure their in good condition. If you have any shingles dislodged on the roof, now is a good time to have them replaced. 

All the hoses that connect major appliances, such as washing machines, dishwashers and refrigerator ice maker lines need to be checked for kinks, cracks etc. 

Examine your sump pump and check that it is in good condition and clear of debris by filling the sump pit and running the pump. Listen to the motor for strange sounds and watch that the water is going outside. Install a battery-powered backup source in case there is a power outage while you are gone.

Turn off the water at the main if there is no one to check your house. Drain the pipes as a precaution and flush the toilets after . 

If possible have someone check on your house while your away.

Have a relaxing Summer but nothing is more relaxing then taking the time to prepare your house for your absence. 

SERVPRO of Baltimore's Inner Harbor will be there if you need us of course if anything goes wrong. We are there 24/7 and we don't take a vacation. 

Check for water damage before buying.

7/8/2019 (Permalink)

Water damage signs can be left in plain sight at times if you look. Grab a flashlight when looking at a home to buy .

Water damage can be hiding anyway but check the high risk areas at least.

Check the walls for spots and stains. Don't forget to look around doors and windows.

Check the floors for warping and buckling especially in the basement. Look for white or dark stains on wood floors, damp carpeting and a general smell of dampness and mold,

Check the piping in the kitchen, bathrooms, laundry room, and basement for corrosion around the pipe connections, leaks, or water stains. Inspect the caulking around the bathroom fixtures. Missing or loose caulking could be caused by water seepage. Look for missing grout or signs of mold. Check the water heater for wet spots on the floor and rust on the tank.

Check the attic for stains, mold, and other signs of leaks. The insulation should be dry and in good condition. 

Don't forget to check the outside of the house.  Check the roof for damaged flashing and missing, cracked, or curled shingles. If you see standing water anywhere outside the home, it could be the sign of a problem. The house should be situated on the highest point of the property, with the ground sloping away from the house.

Be safe in the summer when cooking.

7/8/2019 (Permalink)

Although house fires are generally down in numbers during the summer months, you still need to be on your toes when cooking. Cooking is one of the most leading causes of house fires by far. Grease and oils can ignite an unattended stove. Another way that a fire can occur is with dish towels or other things being left on the stove. These items can ignite easily. 

Taking the cooking outdoors in the summer doesn't necessarily keep you safe from a cooking fire. Mishandled propane tanks are responsible for many fires and injuries. 

Summertime is a time to be careful as always whether you are cooking indoors or outdoors. Enjoy the easy breezy days of summer but stay on your toes when cooking.

If you have a problem of course SERVPRO of Baltimore's Inner Harbor is here to help . 

Who doesn't love to grill?!

6/18/2019 (Permalink)

As the weather gets warmer, we are sure you're turning the temperature up on your grills to enjoy a meal outside this summer. Don't let a fire get in the way of your good time. If you follow these safety tips, your summer meals should go off without a hitch! Check these out courtesy of SERVPRO and the National Fire Protection Association:

• If your grill is propane or charcoal powered (it probably is) only use it outside
• Keep your grill away from your house or any overhangs, etc. that could catch flame if the blazes get too high
• Children and pets should be kept away from the grill
• Be sure to remove and clean any grease and/or fat build up
• Don't walk away from the grill when it's on. Always supervise an in-use grill
• Use tools with long handles meant for grilling, to avoid any injury

Grilling is a classic summer routine for your family, and maybe even for your business. Don't let small errors turn into a big mess. If you do have a grill mishap and your property experiences any fire damage, give us a call and we'll have you back to grilling in no time! 

410-637-3433

There is more than one type of water.

6/18/2019 (Permalink)

Water damage is always inconvenient, no matter the type of water causing it; however, understand which type of water you're dealing with can be crucial to minimize destruction until our professionals arrive.

Clean water can be from a broken pipe/water source, or even rainwater. 

Clean water becomes gray water after it has been left untreated. Untreated water allows for bacteria and fungi to grow and the water then becomes contaminated. This water can become hazardous. 

Black water is typically caused by sewage damage or natural disaster flooding. Black water should ALWAYS be handled by professionals. 

How do you minimize the damage from these water types?

For clean water:

If you can, shut off the water source.

Turn off any circuit breakers to affected areas. This protects from any potential electrical shock. Do not enter any rooms with standing water because unknown shock risks could be hiding. 

Mop, blot, or wipe down any excess water.

To start drying any damage or soaked upholstery, remove and prop them up to start the drying process.

Move valuables to a safe place

Remove colored items that might bleed or run, causing stains.

Never use a vacuum to remove water. Shock risk is high!

If your ceiling is wet, don't turn on any ceiling fixtures. Don't enter the room is the ceiling is sagging from retained water.

For contaminated water:

Avoid all contact with sewage. Wash yourself thoroughly if you come into contact with contaminated items.

Do not walk through affected areas.

Do not turn on your HVAC system as it could spread contaminated air.

Do not use fans. Air flow could spread contaminants.

If food or personal hygiene products are exposed to contaminated area, discard them.

Water damage can be traumatic, but the cleanup and restoration process doesn't need to be.

Sewage back ups are not easy to talk about.

6/18/2019 (Permalink)

It's definitely not the most pleasant problem to talk about, but sewage backups or leaks are very real and very serious issues you could face in your home or business.

Earlier we discussed how to tell if the water flooding in your property is clean or contaminated. It's probably the most important to know that sewage water should be assumed to be contaminated and hazardous at all times (until one of our professionals determines otherwise). Sewage water is typically referred to as category 3 black water. This classification is due to the dangerous contaminants in it. It's important to note that sewage water has the ability to appear clean. This is an instance of top water. If sewage runoff looks clean, it's usually because the waste and contaminants have sunk to the bottom. This water is still categorized as black water; not for the color, but for the risk it carries with it. In most cases of any standing water in your home, it's crucial to understand that just because you can't particularly see the contaminants or just because the water looks clear...doesn't mean that it is safe to try to mitigate yourself. 

Our SERVPRO of Baltimore's Inner Harbor crews are specifically trained to deal with hazardous water and how to clean any harmful remnants once the water is drained. Without that training, your knowledge is your most powerful tool to keep you from putting yourself at risk upon spotting standing water in your residential or commercial property.

If you experience sewage backup or sewage related flooding, let us be your first call. We make it, "Like it never even happened."

SERVPRO of Baltimore's Inner Harbor

410-637-3433

Are you ready ?

6/18/2019 (Permalink)

Disaster can strike any time anywhere. If a major storm struck within the next 15 minutes...would you be prepared? No? Read on.

Approximately 98% of all presidentially declared disasters are related to weather events. These events can lead to about 500 deaths and cause nearly $15 billion in damages, according to the NOAA. 

So, how do you make sure you're as ready as possible when severe weather hits? Know your risk and take action.

No matter how high or low your risk level is for severe weather, it's crucial to have an emergency plan and supply kit in place, just in case.

What do you include in your emergency supply kit?

It's important to mix and match these items to suit your specific personal needs, but here are some fundamentals to include:

• Water (1 gallon per person per day)
• Food (non-perishable 3-day supply)
• Manual can opener
• Battery operated radio, preferably and NOAA Weather Radio
• Flashlight and extra batteries
• First aid kit
• Whistle to signal for help, if need be
• Clothing
• Dust masks or bandanas
• Plastic sheeting, garbage bags and duct tape
• Wrench or pliers to turn off utilities, especially during flood or lightning risks
• Hygiene items
• Important documents; copies of insurance policies, identification and bank account info
• Cash
• Fire extinguisher
• Matches in a waterproof container

While this list is suitable for a home or business, if your business needs assistance devising an emergency plan, let us do it for you. We specialize in Emergency Ready Profiles which her minimize damage and business interruption in case of an emergency.

In any event, we are here to help you recover your home or business after any type of loss or damage.

SERVPRO of Baltimore's Inner Harbor: 410-637-3433

We hate to even think about a sewage backup let alone talk about them .

6/13/2019 (Permalink)

It's definitely not the most pleasant problem to talk about, but sewage backups or leaks are very real and very serious issues you could face in your home or business.

Earlier we discussed how to tell if the water flooding in your property is clean or contaminated. It's probably the most important to know that sewage water should be assumed to be contaminated and hazardous at all times (until one of our professionals determines otherwise). Sewage water is typically referred to as category 3 black water. This classification is due to the dangerous contaminants in it. It's important to note that sewage water has the ability to appear clean. This is an instance of top water. If sewage runoff looks clean, it's usually because the waste and contaminants have sunk to the bottom. This water is still categorized as black water; not for the color, but for the risk it carries with it. In most cases of any standing water in your home, it's crucial to understand that just because you can't particularly see the contaminants or just because the water looks clear...doesn't mean that it is safe to try to mitigate yourself. 

Our SERVPRO of Baltimore's Inner Harbor crews are specifically trained to deal with hazardous water and how to clean any harmful remnants once the water is drained. Without that training, your knowledge is your most powerful tool to keep you from putting yourself at risk upon spotting standing water in your residential or commercial property.

If you experience sewage backup or sewage related flooding, let us be your first call. We make it, "Like it never even happened."

SERVPRO of Baltimore's Inner Harbor

410-637-3433

Are you prepared?

6/12/2019 (Permalink)

How quickly your business is able to return to normal operations after a tornado, fire, or even a flood often depends on emergency planning. It is easy to think that such emergencies are unlikely to hurt your business, because truly they aren't a terribly common occurrence. That said, it is even easier to just take the time to prepare for anything.

Even though every situation is unique, your business can still be prepared. Your commitment to emergency planning will help support your employees, customers, industry colleagues, your local community, and even the country. Additionally, it protects your business investment by giving the facility and company a better chance of survival after various emergencies. 

Be informed:

Know what kinds of emergencies might affect your business and devise a plan to deal with them

Develop a Business Continuity Plan:

Plan which staff, procedures and equipment are undeniably necessary to keep operating. Plan a backup plan for everything. Make a procedure for what to do if your facility isn't accessible or if there are utilities disruptions. 

Make Your Emergency Plan:

Evacuation procedures, shelter-in-place plans, communications procedures for before, during and after an incident. Make them. Practice them at least once a year.

Review Your Insurance Coverage

Promote Family and Individual Preparedness:

Emergency preparedness is a chain reaction. Preparing your business will encourage your employees to prepare their families, their families will encourage their friends, friends encourage other community members, so on and so forth.

We are there for you 24/7

6/12/2019 (Permalink)

Our trained technicians know the proper procedure to cure you headaches . SERVPRO is there for your business when you need then, just like your local Pharmacy is there for you 24/7, so is SERVPRO.

We're even there recently when a local Pharmacy needs us in their crisis.

This pharmacy couldn't help people that needed them if they were told they had to wait for help during regular business hours.

SERVPRO of Baltimore's Inner Harbor got out to them on a Saturday to help them get back in business , because when their clients need them available 24/7.

SERVPRO is not the, "Take two of these and call us in the morning" type. We are ,"Let us treat you and your business anytime, any day, so your better in the morning."

Isn't that what everyone wants?

Oh boy that smells!!!

6/12/2019 (Permalink)

Have you ever noticed how when you burn a bag of popcorn in the microwave the smell seems to linger for way longer than it should?

That's what happens with even the smallest fire in your home or business. After a fire if the area isn't properly cleaned, restored, and deodorized the burnt scent  can hold onto to your space for years to come. The smoke from a fire is what carries the awful scent throughout a structure. This smoke sets into any surface it can touch.

If a cleanup isn't executed as fast as possible, the residue can cause permanent damage and could even cause the smell to come back! 

The SERVPRO of Baltimore's Inner Harbor team is highly trained to locate and remove the source of the odor. Other professionals will just mask the scent with a fragrance of some kind and once it wears off, you're left with the bill and no actual solution to your odor problem. 

Our professionals also work to make sure you understand all of your possible options when it comes to deodorization. 

Clean your dryer!

6/12/2019 (Permalink)

According to FEMA, failing to clean your home dryer causes 34% of home dryer fires.

These dryer fires cause $35 million in property loss and are also capable of causing injury or even death.

Reducing your risk for dryer fire is incredibly simple. Let SERVPRO clean your vents and ducts that may being holding lint buildup. 

The National Fire Protection Agency recommends that you clean your dryers lint filter every time you do a load of laundry. This ensures the outdoor vent flap will open with ease. This flap could be restricted by snow or even a bird's nest.

Let our specifically trained technicians make sure all of your vents, filters, and ducts aren't restricted and can let air flow freely.

For more info about the vent and duct cleaning services SERVPRO offers, give us a call at 410-637-3433

You need your AC in the summer but be careful to run them properly . .

6/11/2019 (Permalink)

Summer is certainly on the way, and with it will come those warm temperatures.

What does that mean for your business?

Well, a majority of businesses consider summer to be their busy season. If you're one of those businesses, you know that damage or a loss in your facility can cost you time that your business can't afford to lose.

Avoiding mold damage can be simple, especially when it comes to air conditioning condensation lines.

When the warm weather is here, we know your employees are turning up the AC and making it work overtime with them. This extra work for the air conditioner could lead to leaks in the condensation lines, which can potentially feed hidden mold. Not only is mold inconvenient to your business, it can carry health risks. And for those reasons, the U.S. EPA recommends routinely inspecting your HVAC units. Depending on how large your business is, there might be more than one in your facility.

When you inspect these units/systems, you shouldn't only be looking for mold. It's important to check for moisture or any dripping. No matter how little the amount of water may seem, mold starts on a microscopic level. It doesn't take that much liquid to keep mold alive and thriving!

If you think you find mold in your commercial property, it's important to proceed with caution.

Better yet, call our professional crews in and we will take care of drying out any moisture and removing any mold you find or even if you're just suspicious of mold. Remember that mold carries risks and if you don't know what you're doing, it can be incredibly dangerous.

That's why our specially trained teams are here to help!

What to do to prepare for a Summer Storm.

6/10/2019 (Permalink)

Make sure you have a first kit handy. Make sure you have at least the following items: bandages, pain relievers, antiseptic, tweezers, and scissors.

Make sure the gutters are clear.  I know this seems like a fall job but with the wind a debris that can come from any storm, you don't want the gutters to clog and pool water around your foundation. 

Be prepare for power outages. Along with owning a backup generator, flashlights, and a battery- or solar-powered cell phone charger, you should also keep a battery-operated radio handy. You should make sure that you keep a list of emergency contacts somewhere accessible. Your cell phone may lose power and your will want to have some numbers written down for back up. 

Make sure you have an evacuation plan. Between the Weather Channel, Twitter, and other alert systems, you should be comfortably aware of any severe weather warnings. Plan in the event of hurricanes, tornadoes, or floods for  a safe place to take shelter.

Fill up your bathtubs with water. If something goes wrong, you will have a fresh supply of clean water to drink or use for bathing and flushing the toilets.

Reinforce your windows. If your area has been warned of an impending hurricane or tornado, you should reinforce your windows with wooden boards so that – even if the glass is broken – your home will remain relatively dry and undisturbed.

Inspect your trees and shrubbery. Don't have tall trees etc by your HVAC system. Have your trees checked by a specialist. You want to have dead trees removed and shrubbery trimmed etc. 

Store water and non-perishable foods. If you live in an area prone to power outages, you should consider storing bottled water and non-perishable food items, such as canned goods, energy bars, and peanut butter, in a safe and dry place.

Secure outdoor furniture. When a hurricane, tornado, or severe storm hits, any lightweight item can become a projectile. If you can bring things inside if you can secure them down. 

Plan on some activities. Especially if you have some children. A powerful storm can be stressful,especially after the power has gone out. Have some fun things planned to keep everyone distracted. 

Call SERVPRO for all your commercial needs.

6/10/2019 (Permalink)

We are committed to handling our customer's emergency needs 24/7.

In the event of a commercial loss, it is important to know in advance who you can trust to mitigate your damage in a timely and effective manner. Here are 7 reasons you should choose SERVPRO of Baltimore's Inner Harbor for your commercial property's cleanup and restoration:  

1. 24 Hour Emergency Response. In any type of loss, whether it be due to fire, water, mold, or biohazard, timely mitigation is vital to controlling damage and recovery costs. You can count on SERVPRO’s nationwide coverage and full line of restoration services to help your company make a speedy recovery.
2. Communication. SERVPRO of Baltimore's Inner Harbor will keep you informed from start to finish. You’ll know what’s happening every step of the way. From the first notice of loss until the job is complete, we are dedicated to effectively communicating with property owners and managers. Jobs are documented extensively as well to ensure timely mitigation and communication with our customers.
3. Reduce Recovery Time. When damage occurs in a business, it affects everyone from the owner, the managers, the employees, the tenants, and even the customers. Our team at SERVPRO of Baltimore's Inner Harbor understands the importance of mitigating damage to the structure and contents in a timely manner to help reduce recovery time and lessen business interruption.
4. Lower Recovery Costs. As an independent franchise ourselves, SERVPRO of Baltimore's Inner Harbor understands the importance of frugality. This is why we teach our technicians to employ similar concepts when working with our customers. The following are ways that the SERVPRO System can help your business save money during mitigation:
   • Emergency mitigation services help minimize your secondary damages.
   • Proper restoration versus replacement of contents is less expensive.
   • Faster recovery lessens loss.
   • We use pre-approved  pricing and procedures.
   • Comprehensive clean up and restoration services help prevent further problems and potential liability risks.
5. Emergency Response Profile. The SERVPRO Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. SERVPRO of Baltimore's Inner Harbor can help you plan for recovery before disaster even strikes.
6. Full Line of Services. SERVPRO of Baltimore's Inner Harbor crews are trained extensively to utilize the right equipment and supplies to handle all of your clean up needs. 

Just call SERVPRO of Baltimore's Inner Harbor for all your Commercial Needs. 410-637-3433. We are here for you 24 hours a day and 7 days a week.

Will your business recover?

6/10/2019 (Permalink)

Did you know that 50% of Businesses don't re-open after suffering a disaster?

That's hard to hear if you own a business. The best thing you can do is to be prepared.

SERVPRO offers to all it's commercial clients a FREE Emergency Ready Plan. Just call SERVPRO of Baltimore's Inner Harbor and one of their team will come to your business and help you prepare.

After you have this set up, getting help cleaning up and/or restoring your property is just a few clicks away.

Don't worry if your have a large business. SERVPRO has a large loss division that has the expertise to manage the cost and operations of large commercial losses. 

SERVPRO is your  best resource in getting it back up and running.

Disaster doesn't happen always during 9-5 hours, that's why SERVPRO is there to help 24/7 to get your business back after a disaster. 

Be Prepared!

6/10/2019 (Permalink)

How quickly your business is able to return to normal operations after a tornado, fire, or even a flood often depends on emergency planning. It is easy to think that such emergencies are unlikely to hurt your business, because truly they aren't a terribly common occurrence. That said, it is even easier to just take the time to prepare for anything.

Even though every situation is unique, your business can still be prepared. Your commitment to emergency planning will help support your employees, customers, industry colleagues, your local community, and even the country. Additionally, it protects your business investment by giving the facility and company a better chance of survival after various emergencies. 

Be informed:

Know what kinds of emergencies might affect your business and devise a plan to deal with them

Develop a Business Continuity Plan:

Plan which staff, procedures and equipment are undeniably necessary to keep operating. Plan a backup plan for everything. Make a procedure for what to do if your facility isn't accessible or if there are utilities disruptions. 

Make Your Emergency Plan:

Evacuation procedures, shelter-in-place plans, communications procedures for before, during and after an incident. Make them. Practice them at least once a year.

Review Your Insurance Coverage

Promote Family and Individual Preparedness:

Emergency preparedness is a chain reaction. Preparing your business will encourage your employees to prepare their families, their families will encourage their friends, friends encourage other community members, so on and so forth.

Be a leader.

Because we care about the chemicals we use.

4/2/2019 (Permalink)

I feel like we all know so many more people who are affected by allergies, if not ourselves. With that being said, most of us are always searching to figure out how to clean our homes naturally. 

What happens though when we really have to disinfect, battle mold, or water damage, etc. We don't want to have to choose from using the right chemical to do the job and the safe chemical for our immune systems.

SERVPRO is so aware of the sensitivity of our clients and want to do our best with using chemicals that won't hurt or leave long lasting affects on our environment.

Benefect is the world's first government-registered hospital disinfectant using essential oils from plants.

This technology is used to kill germs without having any health impact on pets or humans.

This products is essential in our process at SERVPRO of Baltimore's Inner Harbor. Please contact us with any questions about this product or any that we use.

One thing can lead to another.

4/2/2019 (Permalink)

Roof leaks happen all the time . Most of the time home owners get the roof leak repaired and think that everything will then dry out and be fine. 

This usually isn't the case. You really need to have SERVPRO come out and read the moisture levels with state of the art equipment. If left unchecked many times moisture will cause mold to grow on the insulation and walls. This was the case with the picture your seeing. The owners had their roof leak repaired 3 weeks prior and then as time went by they saw mold growing.  By the time it can be seen on the ceiling it may have been spreading and growing for weeks. 

You want piece of mind that you are living in a safe environment. 

Give SERVPRO of Baltimore's Inner Harbor  call 410-637-3433. We can give you that piece of mind that everything is okay or we can mitigate and get you back to breathing easy. 

Why use SERVPRO?

4/2/2019 (Permalink)

This is a tough one to answer but not because we aren't the best; it's just that the reasons are many.

But to name a few; here you go. 

Things don't always happen between 9 to 5 . You are going to want to call and be heard by a real person. SERVPRO of Baltimore's Inner Harbor is open 27/7/365 days a year. We have a state of the art answering service so that someone can talk to you direct and then get you to the right person to help get this problem on the way to being solved.

All crew members receive the best training in the industry via IICRC. ( Institute of Inspection Cleaning and Restoration Certification).

Restore vs Replace Philosophy

The drying and cleaning method allows us to save a lot more than replace. The benefits are cost effective, time saving and it helps to give the customer piece of mind. 

To hear even more reasons just give SERVPRO of Baltimore's Inner Harbor a call and we can answer any of your questions. 

Believe it or not broken pipes don't take a vacation in the summer and neither does SERVPRO

4/2/2019 (Permalink)

Many people think they don't have to worry about broken pipes in the summer but that really isn't the case. Before leaving for that vacation you might want to turn off your water and drain the pipes just like you would in the winter.

There are many reasons for a broken pipe in the summer. Here are a few:

Invasive tree roots.(check out the picture)

Extended wet/dry spells ( this can make the ground shift and the extra pressure of this movement can cause problems with buried pipes).

Rust in Metal Pipes.

Wear and old age.

Hard Water.

Clogs.

Substandard repairs.

When a pipe burst; if you can, turn off the water supply at the main cut off valve when a pipe breaks.

Drain the water by running cold water in the sink and flushing the toilets.

Of course call SERVPRO of Baltimore's Inner Harbor 410 637 3433 to help get your property dried out.

SERVPRO of Baltimore's Inner Harbor is there for you year round. 

Because we are more than a pretty truck.

4/2/2019 (Permalink)

SERVPRO has been around since 1967. Wow, right?!

We all know those companies that come and go. They get a truck and put their name on the side and you think they must be good . Just because they have a name and a truck doesn't mean they have the background and expertise you want working on your home.

SERVPRO of Baltimore's Inner Harbor is proud to be one of 1700 franchises Nationwide. Did I mention that SERVPRO has won numerous awards? Too many to list here but feel free to go to the company website and check it out. 

SERVPRO has the trust of all the top Insurance Companies. SERVPRO can help with your claim to make your situation as seamless as possible.

I think the question should be "Why Not" use SERVPRO. I'm sure it will be hard to add a reason to that list. 

Keep Learning, Keep Growing.

4/2/2019 (Permalink)

"The best advice I ever got was that knowledge is power"...( David Bailey)

It always makes sense to be a lifetime learner. SERVPRO of Baltimore's Inner Harbor couldn't agree more. 

Our crews are always learning. Learning new equipment, new techniques etc. Our crew members have to always keep their credentials up to date every year and have to keep adding to their expertise. 

SERVPRO of Baltimore's Inner Harbor is so proud of the men and women that are called in to help people on some of their worst days. We are able to keep them informed ever step of the way. Our crews are able to help them understand the methods they are using, the chemicals they are using and why. The more they know the more "super" powers they have ;). Next time you see one of our crew members don't be afraid to ask them about their credentials etc.

We are here to help. 

Your Business and Water.

1/18/2019 (Permalink)

When we think of water damage to our business, many owners think of water damage happening from mother nature. Rain and flooding to which they have little control. So why worry about what they can't control right? The fact is that they are more likely to have water damage from things they can try to control or at least prevent. 

For example; the roof is one of the most common places to cause water damage. Owners should make sure the roof is checked regularly. One inch of rain weighs about 5 pounds. This can cause a lot of strain on a roof and can lead to leaking. 

Pipes and drains seem like they would be checked but most aren't checked regularly. A crack as small as an eight of an inch can dump 250 gallons of water per day. 

Sprinklers are great if you have a fire but not so great if it malfunctions. Sprinklers should be checked for updates but also signs of rust or damage. 

Appliances should be checked regularly ; water heaters, air conditioners, etc. can cause a lot of water damage if things break on them.

We can't stop all water damage but we can try to do as  much preventative care as we can. SERVPRO of Baltimore's Inner Harbor is here to help when the unexpected happens. Just give us a call 410-637-3433. We are there for your business 24/7.

What to do when you see mold.

1/17/2019 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

Stay out of affected areas.
Turn off the HVAC system and fans.
Contact SERVPRO of Baltimore's Inner Harbor for mold remediation services.

What Not to Do:

Don’t touch or disturb the mold.
Don’t blow air across any surfaces with visible or suspected mold growth.
Don’t attempt to dry the area yourself.
Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO  specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (410) 637-3433

Does your home have mold?

1/17/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

Mold is present almost everywhere, indoors and outdoors.
Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (410) 637-3433

Heating and Home Fires.

1/7/2019 (Permalink)

Heating is the second leading cause of a home fire next to cooking. We always think of candles and cooking causing fires but we need to think of being safe when we heat our home too. 

Here are some safety tips:

Use your fire place safely. Always use metal or heat tempered glass screens when using a fireplace.

Never use an oven or stove top to heat your home.

Keep wood stove door closed unless adding wood or pellets or stoking the fire.

Make sure your space heater has an automatic shut off. If it tips over then it goes off. 

It's always best to test your smoke alarms at least once a month.  

Always remember to turn off a space heater when leaving the room or going to bed.

SERVPRO of Baltimore's Inner Harbor is here to help if a fire happens in your home. Give us a call at 410-637-3433 . 

https://www.hvfd6.org/safety/winter-fire-safety/

Water Damage-Be Prepared.

1/7/2019 (Permalink)

When we think of water damage to our business or home, many owners think of water damage happening from mother nature. Rain and flooding to which they have little control. So why worry about what they can't control right? The fact is that they are more likely to have water damage from things they can try to control or at least prevent. 

For example; the roof is one of the most common places to cause water damage. Owners should make sure the roof is checked regularly. One inch of rain weighs about 5 pounds. This can cause a lot of strain on a roof and can lead to leaking. 

Pipes and drains seem like they would be checked but most aren't checked regularly. A crack as small as an eight of an inch can dump 250 gallons of water per day. 

Sprinklers are great if you have a fire but not so great if it malfunctions. Sprinklers should be checked for updates but also signs of rust or damage. 

Appliances should be checked regularly ; water heaters, air conditioners, etc. can cause a lot of water damage if things break on them.

We can't stop all water damage but we can try to do as  much preventative care as we can. SERVPRO of Baltimore's Inner Harbor is here to help when the unexpected happens. Just give us a call 410-637-3433. We are there for your business 24/7.

Rain Belongs Outside Not in Your Home

1/7/2019 (Permalink)

Rain is great for your yard but not to get inside your home.

Many people wake up from a rain storm to a wet basement. It may be from the foundation or could be a pipe leakage, sub pump failure. Many things could have happened and you will want to determine how it happened to get the right person out to repair.

In all the cases though you are going to want to call an expert in helping you to dry out your basement. That expert would be SERVPRO of Baltimore's Inner Harbor.

We can get right to work in getting the water up , drying the structure etc. SERVPRO has the knowledge as to what can be dried and saved and what is better off being throw away. 

Did you know that organic materials like paper, fabric, wood, leather can start to grow mold in as little as a day? Let SERVPRO help you save as much as possible of your things.

SERVPRO of Baltimore's Inner Harbor is here to help 24 hours a day and 7 days a week.

410-637-3433

Who Are You Gonna Call?

1/4/2019 (Permalink)

Your water damage is new; who do you call? If I were you I wouldn't call a new company, call one that's been around and has the experience your looking for.

SERVPRO has been around since 1967 with over 1500 franchises. To say SERVPRO knows " a little bit about water damage" is an understatement. 

SERVPRO is an expert in water damage. Our professionals go through extensive training and certification to make sure your getting the most up to date techniques available.

SERVPRO's leadership has earned the trust of the insurance industry, homeowners, commercial property managers and even the Pentagon.

Make sure you have SERVPRO of Baltimore's Inner Harbor's number for when you have a problem. We can service your loss with using SERVPRO's 40 years of knowledge and training to help you quickly recover. 

410-637-3433

Flood water may not always be clean water.

1/4/2019 (Permalink)

It's definitely not the most pleasant problem to talk about, but sewage backups or leaks are very real and very serious issues you could face in your home or business.

Earlier you may have seen one of our blogs when we discussed how to tell if the water flooding in your property is clean or contaminated, hopefully you remember that sewage water should be assumed to be contaminated and hazardous at all times (until one of our professionals determines otherwise).

Sewage water is typically referred to as category 3 black water. This classification is due to the dangerous contaminants in it. It's important to note that sewage water has the ability to appear clean. This is an instance of top water. If sewage runoff looks clean, it's usually because the waste and contaminants have sunk to the bottom. This water is still categorized as black water; not for the color, but for the risk it carries with it. In most cases of any standing water in your home, it's crucial to understand that just because you can't particularly see the contaminants or just because the water looks clear...doesn't mean that it is safe to try to mitigate yourself. 

Our SERVPRO of Baltimore's Inner Harbor crews are specifically trained to deal with hazardous water and how to clean any harmful remnants once the water is drained. Without that training, your knowledge is your most powerful tool to keep you from putting yourself at risk upon spotting standing water in your residential or commercial property.

If you experience sewage backup or sewage related flooding, let us be your first call. We make it, "Like it never even happened."

410-637-3433

Fall is prep time.

9/7/2018 (Permalink)

Fall is a great time to prep your home for the winter storms ahead.

When you have rain, winds or snow that hits hard, property damage can be great.

Storm damage rarely only affects one home in the neighborhood so you really need to know who to call and why. SERVPRO of Baltimore's Inner Harbor is there for you. We have crews that can guide you through your whole event. You may have trees down that need removing, roof repair, water damage and rebuilding maybe needed.

SERVPRO of Baltimore's Inner Harbor can help you get the service you need for every step of your disaster. SERVPRO even has storm teams ready to come help the local franchises when a local disaster affects the area.

Prep time is great, making sure windows are sealed, branches cut back, things buttoned down as best you can but sometimes just having the right company to call can be some of the best prepping you can do.

Keeps your doors closed at night.

8/1/2018 (Permalink)

Did you know that 40 years ago you had about 17 mins. to get out of your house during a fire?

Now you have have about 3 mins. This is due to the synthetic materials, furniture and construction materials that we use.

Fire spreads faster than ever. Having your door closed can save your life. It gives you more time to find a way out before the room fills with smoke or more time to be rescued. 

Having the door closed slows down the smoke, hear and fire itself.

One concern that people had with having the door was that they wouldn't be able to hear the alarm. The difference, in one study, showed that there was only a 17 decimal difference between the door closed and opened. It was still loud enough to hear the alarm in the room with the door closed.

Along with the alarm, having the door closed can save your life.

Get in the habit of closing the door.

Taking a vacation? Tips before you leave.

7/9/2018 (Permalink)

We think about shutting off water lines in the winter to avoid freezing pipes when we are away but we don't think about doing the same in the summer when we go away, but we should.

Many people don't think about it but pipes leak and break all the time in the summer.

If you are going away you might want to close the main water valve off to water in the house. It won't affect your water sprinkler system outside if that may be of a concern.

Instead of thousands of gallons of water spilling in your home you might only get a few gallons. To be even safer, drain the lines before you go. Open the faucet in the bathroom after you have shut off the valves and drain the water out of the pipes and flush the toilet.

The last thing you want is to come home from a relaxing vacation to have water in your house.

Some other great things to do before you leave :

Turn the air conditioner up but not off. You want to have air circulating because the heat can affect doors and flooring and you don't want it to have time to collect condensation.

Unplug your electronics. If they are connected to a surge protector just turn that off. You will save money while your away.

Put your lights on a timer to make the house less appealing for robbers.

I hope these help. Have a great vacation and great "welcome home" from your house.

Stay ahead of the mold.

7/4/2018 (Permalink)

When you have a flood in your home mold can start to develop in as little as 24 to 48 hours. Your going to want to start to be activewith the clean up as soon as possible. SERVPRO of Baltimore's Inner Harbor is available 24 hours a day, everyday of the year.

Here are some things you can start to do before SERVPRO arrives:

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

SERVPRO uses advanced equipment and techniques to remove the water quickly and properly dry out your home or business.

Let us help you stay ahead of the mold if possible but rest assure if the mold follows the water damage SERVPRO can handle it . We are here for any type of problem.

I found you!

7/3/2018 (Permalink)

Many people may already know the most common places for mold :

Basements or cellars that have been flooded , underneath kitchen and bathroom sinks, underneath or behind refrigerators, behind walls that also house plumbing, under carpeting that may have become wet, stacks of damp or wet newspaper or cardboard boxes, wallboard , and around air-conditioning units.

But I want to tell you some uncommon places to look.

Chimneys, front-loading washing machines, window sashes and seals, dishes ( yep, if you don't dry them well and stack them up ), books ( that old book smell can really be the smell of mold).

Try to stay ahead of the hiding game with Mold, take a monthly check around the house. In this game it's better not to find the mold to win.

It's no joke.

7/3/2018 (Permalink)

There is always a joke about buying Fireworks that comes out on the 4th of July.

It goes something like this," always buy from the guy missing a few fingers; you know he always has the good ones!"

Kind of funny but not so much if it happens to you.

Every 4th of July people get hurt with fireworks. Some lose a finger, some lose their home to fire and some even worse.

It's not hard to believe that some people call the 4th of July the deadliest of holidays.

If your going to enjoy setting off  fireworks this year just  follow the instructions on the firework as well as these  few more tips:

Have a bucket of water near by

Light one at a time

Don't try to re-light a "dud" firework. Give it some time and then soak it in water

Wear safety glasses

Don't let children handle fireworks

Always be a safe distance from any buildings or cars

Dispose of spent fireworks by wetting and then tossing in a metal trash can

The last thing I can say is don't forget to pack your common sense this holiday and anytime you light off fireworks check your surrounds and look for things that could go wrong.

You don't want to be like the guy in joke!

Is it an allergy to pollen or mold?

6/13/2018 (Permalink)

I'm sure if you were asked the question, "can you have an allergy to mold?", your answer would more than likely be , "sure".

But if asked what the symptoms are then you might not be so quick to answer. Here's the thing, the symptoms of mold allergies are so similar to plant and animal allergies that you might get them confused. 

Typical allergy symptoms are sneezing, itching, runny nose, congestion, dry and scaling skin. All of these same symptoms are associated with mold allergy as well. 

Mold and mildew are fungi. The spores are the "seeds" of mold that travel through the air. These spores are what we inhale and have a reaction to. These spores can also get into our lungs and trigger asthma.

So if you think your allergies aren't going away, even when you've tried medicines and stayed in doors. It might not be the allergy that you think you have. 

When in doubt have SERVPRO check you home for Mold. We are here to help. 

Summertime and outdoor fires go hand and hand.

6/13/2018 (Permalink)

Who doesn't love sitting outside in the summer and enjoying an outdoor fire?

Those lazy night of summer can be fun but don't get lazy when it comes to the fire.

When you are building a fire pit. Make sure it's downwind of your camp site or any backyard items.

ideally you should clear out a 10 foot radius of space around your pit. Make sure there isn't any tree limbs hanging down as well.

Before you build the fire make sure the weather conditions are in the safe zone. Dry, windy weather for example can be a bad time to have an outdoor fire.

When you have finished enjoying the fire make sure it's out. Even if the embers are gray it doesn't mean it's safe.

Pour water on the fire and then stir it with a shovel to test for any hot spots

Summertime is a great time to be lazy but not when it comes to the fire.

24 HOUR EMERGENCY WATER DAMAGE SERVICE

6/13/2018 (Permalink)

SERVPRO of Baltimore's Inner Harbor is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

WE ANSWER THE PHONES READY TO HELP!

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Howard County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

WHAT TO EXPECT.

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

SERVPRO of Baltimore's Inner Harbor specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Jump on Board.

6/13/2018 (Permalink)

You always see photos of homes and businesses boarding up before or after some kind of damaging event...but do you know why?

In the case of abandoned buildings, boarded up windows and doors are usually a measure to keep vandals or squatters out of the structure. However, in the event of damage or a loss, this process is to protect not only windows and doors from shattering, breaking, or failing in other ways, but to protect the structure itself.

Our crews often times board up your home or business before or during mitigation and remediation to prevent any further damage.

If done incorrectly, the boarding up process could actually cause secondary damages such as additional moisture or even animal intrusion. 

Whether it's fire, storm, or another kind of structural damage, boarding up can be just as dangerous as it is important. Especially if the damage or loss has already occurred. 

The most common reasons to board up your home or business are severe rainstorms, flash flooding, severe thunderstorms, hailstorms, and of course, tornadoes. 

While we at SERVPRO are known to mitigate and remediate fire and water damage, don't forget that we are deal with storm damage  as well. Whether it's a tree on your roof, or a flooded basement, we are here to help!

SERVPRO of Baltimore's Inner Harbor should be your first call when it comes to recovering and rebuilding after a major storm event. We make it, "Like it never even happened."

Mold in the home.

5/22/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

Mold is present almost everywhere, indoors and outdoors.
Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Summer Storms

5/16/2018 (Permalink)

As you know, summer brings storms, and storms bring storm damage. Storm damage can come from a bunch of different sources. Whether it's fire, wind, water, or even the weather...SERVPRO is here to help!

While meteorologists do their best with the tools they have access to, it's sometimes tough to determine how much damage one storm can do to your home or business. They can be completely harmless...or they can destroy your roof and flood your home. No matter the size of the loss,  SERVPRO is specially trained to deal with the mess summer storms leave behind.

Wind is a pretty major culprit for summer storm damage. When it comes to storms with heavy winds, they can leave trees on the roof of your home, drag shingles off your roofing, or even bust out your roof to invite water damage into your home. While you should be sure to keep your roof in the best most up to date condition as you possibly can, you can never be certain when disaster will strike.

Wind isn't the only suspect to watch out for with summer storms. As you know, where there's thunder...there's lightning. If lightning strikes your home or business, it goes without saying, there is an immediate risk for fire.

And, of course, water damage can follow any of the above causes. This is because any holes in your home allow water to seep in and keep coming as the rain continues to fall.

Storm readiness is crucial to preventing severe storm damage to your residence or place of business...but if you get caught off guard , SERVPRO of Baltimore's Inner Harbor is  always ready to make it, "Like it never even happened."

Let us help with the board up.

5/16/2018 (Permalink)

You always see photos of homes and businesses boarding up before or after some kind of damaging event...but do you know why?

In the case of abandoned buildings, boarded up windows and doors are usually a measure to keep vandals or squatters out of the structure. However, in the event of damage or a loss, this process is to protect not only windows and doors from shattering, breaking, or failing in other ways, but to protect the structure itself.

Our crews often times board up your home or business before or during mitigation and remediation to prevent any further damage.

If done incorrectly, the boarding up process could actually cause secondary damages such as additional moisture or even animal intrusion. 

Whether it's fire, storm, or another kind of structural damage, boarding up can be just as dangerous as it is important. Especially if the damage or loss has already occurred. 

The most common reasons to board up your home or business are severe rainstorms, flash flooding, severe thunderstorms, hailstorms, and of course, tornadoes. 

While SERVPRO is known to mitigate and remediate fire and water damage, don't forget that we are trained to deal with damage from storms as well. Whether it's a tree on your roof, or a flooded basement, we are here to help!

Especially with our rebuild divison emerging, should be your first call when it comes to recovering and rebuilding after a major storm event. We make it, "Like it never even happened."

Should you keep your door closed at night?

5/15/2018 (Permalink)

To be safer from a fire, than the answer is yes.

Did you know that 40 years ago you had about 17 mins. to get out of your house during a fire?

Now you have have about 3 mins. This is due to the synthetic materials, furniture and construction materials that we use.

Fire spreads faster than ever. Having your door closed can save your life. It gives you more time to find a way out before the room fills with smoke or more time to be rescued. 

Having the door closed slows down the smoke, hear and fire itself.

One concern that people had with having the door was that they wouldn't be able to hear the alarm. The difference, in one study, showed that there was only a 17 decimal difference between the door closed and opened. It was still loud enought to hear the alarm in the room with the door closed.

Along with the alarm, having the door closed can save your life.

Get in the habit of closing the door.

Mold Removal???

5/15/2018 (Permalink)

If you see an advertisement for " Mold Removal " don't believe it. That's a fallacy.

There is no way to rid your home or business of all mold. Mold spores exist naturally almost everywhere , indoors and out.

At SERVPRO we understand  mold and are trained to be able to remediate the mold in your home or business.

Every mold situation can be difficult and require a unique process but the general mold remediation stays the same.

Here are the basic steps:

Preform a mold damage assessment

Mold Containment

Air Filtration

Treat, remove the mold-infested materials

Clean contents

SERVPRO can make you feel safe again in your home and business.

We can also help with educating you to understand how mold grows and to try a avoid problems in the future.  

When you hear the roar go indoors!

5/15/2018 (Permalink)

Summer time is when people are relaxed. They love enjoying the outdoors . But outdoors is not the place to be when a storm rolls in.

There is a saying, " If you hear a roar, get indoors."The roar is referring to thunder. There is no place outside that is safe during a storm. 

Never seek shelter under a tree or around poles. Lightening tends to strike taller objects. 

Don't lie down on the ground either; thinking it will hit something taller than you. It will travel to the ground. 

Stay away from water; even the kitchen sink or shower. 

Lightening can strike from even 10 miles away. Amazing right?

So don't wait to see lightening. Listen. If you hear thunder get indoors and waiting patiently for the storm to pass. 

Deaths happen every year from lightening strikes. Don't let it happen to you. Just remember that old saying, "when you hear the roar, get indoors!"

You gotta look good!

5/15/2018 (Permalink)

First impressions are hard to overcome if they are negative ones. You want the first impression of your business site to be positive. That's hard to do if it's dirty.

Keeping your business clean to make that great first impression is important. You want to keep your clients coming back and we want to help you.

There's so much that SERVPRO can help you with.

I'm sure you think of SERVPRO when a disaster hits but we can do some things you may not have thought about.

SERVPRO offers a variety of cleaning services from Air Ducts /HVAC to biohazard and everything in between.

We can clean carpet, upholstery, drapes, and blinds.

We can bring that old tile back to life and make your floors sparkle again.

We can also get rid of lingering odors and perform a deodorization of the facility.

As always, we are here to help.

Let us help you keep your place shining and making great first impressions for years to come.

Be Prepared

5/15/2018 (Permalink)

Heavy rainfall can cause some pretty annoying issues for your property. A flooded basement is commonplace when it comes to problems in your Howard County home. There are a number of reasons why your basement could be susceptible to flooding, including:

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• ...and many more

We know we say it often, but it really is so true that if flood water is not handled quickly and properly, it can jeopardize your health and safety. Standing water not handled right away can potentially cause even more severe damage to your home’s structure. The longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Howard County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

Why should we be your go-to for flooding situations in your HoCo home or business?

• We are available 24/7 days a week
• We’re a Preferred Vendor to many national insurance companies
• We bill the insurance directly – one less thing for you to worry about
• Our technicians are highly-trained in Water Restoration Techniques
• We use s500 IICRC Restoration Standards,
  advanced inspection and extraction equipment

Basement flooded or questions about flooding?

Feel free to call us ASAP – 410-637-3433

Have a plan!

5/15/2018 (Permalink)

Fire experts agree that people have as little as two minutes to escape a burning building before it is too late to exit safely. When it comes to a fire escape plan, every second counts. In a matter of seconds, even the smallest flame can become a massive blaze. The American Cross conducted a survey that found only 26% of families have made and practiced their fire escape plans. If you don't have a plan in place for your home or business, use these tips to develop one!

Draw a map of each level of your home indicating exits (windows and doors)

Consider escape ladders for sleeping areas on higher floors. Store them near the window. If you buy these ladders, make sure they are tested by a reliable testing laboratory

Pick a meeting place outside that keeps a safe distance from your home. Mark it well so everyone remembers where it is

Teach the youngest members of your family how to escape on their own if no one is able to help them. Make accommodations for the elderly, disabled, and your pets

Practice your plan at least twice a year (once during the day and once at nighttime)

Fires can be unpredictable, so your escape plan shouldn't be! Restoring your property after a fire shouldn't be difficult either. That's why SERVPRO of Howard County works so efficiently to cleanup your property ASAP after damage or a loss.

Keep your cool!

5/15/2018 (Permalink)

Summer is certainly on the way, and with it will come those warm temperatures.

What does that mean for your business?

Well, a majority of businesses consider summer to be their busy season. If you're one of those businesses, you know that damage or a loss in your facility can cost you time that your business can't afford to lose.

Avoiding mold damage can be simple, especially when it comes to air conditioning condensation lines.

When the warm weather is here, we know your employees are turning up the AC and making it work overtime with them. This extra work for the air conditioner could lead to leaks in the condensation lines, which can potentially feed hidden mold. Not only is mold inconvenient to your business, it can carry health risks. And for those reasons, the U.S. EPA recommends routinely inspecting your HVAC units. Depending on how large your business is, there might be more than one in your facility.

When you inspect these units/systems, you shouldn't only be looking for mold. It's important to check for moisture or any dripping. No matter how little the amount of water may seem, mold starts on a microscopic level. It doesn't take that much liquid to keep mold alive and thriving!

If you think you find mold in your commercial property, it's important to proceed with caution.

Better yet, call our professional crews in and we will take care of drying out any moisture and removing any mold you find or even if you're just suspicious of mold. Remember that mold carries risks and if you don't know what you're doing, it can be incredibly dangerous.

That's why our specially trained teams are here to help!

Keep your cool!

5/15/2018 (Permalink)

Summer is certainly around the corner, and with it will come those warm temperatures.

What does that mean for your business?

Well, a majority of businesses consider summer to be their busy season. If you're one of those businesses, you know that damage or a loss in your facility can cost you time that your business can't afford to lose.

Trying to avoid mold damage can be simple, especially when it comes to air conditioning condensation lines.

When the warm weather is here, we know your employees are turning up the AC and making it work overtime with them. This extra work for the air conditioner could lead to leaks in the condensation lines, which can potentially feed hidden mold. Not only is mold inconvenient to your business, it can carry health risks. And for those reasons, the U.S. EPA recommends routinely inspecting your HVAC units. Depending on how large your business is, there might be more than one in your facility.

When you inspect these units/systems, you shouldn't only be looking for mold. It's important to check for moisture or any dripping. No matter how little the amount of water may seem, mold starts on a microscopic level. It doesn't take that much liquid to keep mold alive and thriving!

If you think you find mold in your commercial property, it's important to be careful.

Better yet, call our professional crews in and we will take care of drying out any moisture and removing any mold you find or even if you're just suspicious of mold. Remember that mold carries risks and if you don't know what you're doing, it can be incredibly dangerous.

That's why our specially trained teams are here to help!

Keep your cool but not too cool.

5/15/2018 (Permalink)

Summer is almost here and with it will come those warm temperatures.

What does that mean for your business?

Well, a majority of businesses consider summer to be their busy season. If you're one of those businesses, you know that damage or a loss in your facility can cost you time that your business can't afford to lose.

Avoiding mold  damage can be simple, especially when it comes to air conditioning condensation lines.

When the warm weather is here, we know your employees are turning up the AC and making it work overtime with them. This extra work for the air conditioner could lead to leaks in the condensation lines, which can potentially feed hidden mold. Not only is mold inconvenient to your business, it can carry health risks. And for those reasons, the U.S. EPA recommends routinely inspecting your HVAC units. Depending on how large your business is, there might be more than one in your facility.

When you inspect these units/systems, you shouldn't only be looking for mold. It's important to check for moisture or any dripping. No matter how little the amount of water may seem, mold starts on a microscopic level. It doesn't take that much liquid to keep mold alive and thriving!

If you think you find mold in your commercial property, it's important to use caution.

Better yet, call our professional crews in and we will take care of drying out any moisture and removing any mold you find or even if you're just suspicious of mold. Remember that mold carries risks and if you don't know what you're doing, it can be incredibly dangerous.

That's why our specially trained teams are here to help!

There is more than one way to clean your carpet.

5/8/2018 (Permalink)

SERVPRO uses a wide range of specialized methods to clean your carpet.

Did you know that carpets act as a filter. Carpets trap dust,dirt, animal hair and other soils.

There are some things you can do to help increase the life span of your carpet.

Regular vacuuming, spot removal, pilating the carped to prevent matting, moving furniture around to change the traffic patterns and using a walk-off matt to limit the amount of soil tracked onto the carpet.

It's a good idea to have your carpets cleaned at least once a year. More of course if there is more traffic on the carpet.

SERVPRO uses different cleaning methods.

Bonnet Cleaning: This is a less aggressive method used mostly on short piled carpets.

Hot Water Extraction: A deep cleaning method for all types of carpet.

Deluxe Precondition and Rinse: This helps restore deeply soiled areas.

Showcase Premier Cleaning: This is the most thorough cleaning method in the industry.

Dry Cleaning: This is used when color fastness is an issue.

So if you home or business needs help bring that carpet back to life. Call SERVPRO. We are always here to help.

SERVPRO is here to help no matter how big the storm.

1/18/2018 (Permalink)

When you have a business you always want to be prepared for all the 'what if's' that might happen but how can you be prepared when a major storm hits your area?

The best way is to have SERVPRO's number handy. Even when the event becomes too big for many mitigation companies to help all the businesses in the area , SERVPRO is able to help.

SERVPRO plans also for the "what if's." What if the local SERVPRO becomes overwhelmed? How can they help all their neighbors and important businesses that they have promised to be there for? SERVPRO has a disaster ready team just waiting to be called in. 

The Disaster Recovery Team mobilizes from across the country as needed. They are ready to support large storm events.

SERVPRO's Disaster Recovery Team is there to help the local SERVPRO keep their promise to the businesses in the area to be there to help recover and get back on their feet. 

We are there for you 24/7.

1/6/2018 (Permalink)

Sometimes the business helping people need help themselves.

Our trained technicians know the proper procedure to cure you headaches . SERVPRO is there for your business when you need then, just like your local  Pharmacy is there for you 24/7, so is SERVPRO.

We're even there when the Pharmacy needs us in their crisis.

This pharmacy, that's pictured,  couldn't help people that needed them if they were told they had to wait for help during regular business hours.

SERVPRO of Baltimore's Inner Harbor got out to them on a Saturday to help them get back in business ,because when their clients need them they have to be ready.

SERVPRO is not the, "Take two of these and call us in the morning" type. We are ,"Let us treat you and your business anytime, any day, so your better in the morning."

Isn't that what everyone wants?

Should you have your home tested for Mold?

1/6/2018 (Permalink)

Many people get a mold testing when they see mold. Kind of sounds a little obvious that you have mold. At this time, I would get someone to remove it, not test for it, you know you have it.

There are times though that it makes perfect sense to have your home tested for mold.

If you have a musty smell. There may be mold.

If you have had water leaks behind the wall, it might be wise to see if mold is present. 

If your having health concerns, your Doctor might advise you to have your home tested for mold.

Those are all good reasons to have your home tested for mold. 

SERVPRO of Baltimore's Inner Harbor is here to help you whether you see the mold or want to know if you have it when you can't see it. 

Are there more than one way to clean your items after a fire?

1/5/2018 (Permalink)

You had a fire and were so glad that it was able to be put out but then your realize, " Wow, what a mess now."

You now may have water damage, fire extinguisher damage , odor damage, soot damage,  just to name a few.

SERVPRO is here to help figure out exactly how to clean what and with what method.

There is: Dry Cleaning, Wet Cleaning, Spray and Wipe, Foam Cleaning, Abrasive Cleaning, Immersion Cleaning to name some. 

If you have valuable documents SERVPRO might use: Air Drying, Dehumidification, Freeze Drying, Vacuum Freeze Drying or Vacuum Thermal Drying.

SERVPRO can coordinate with your Electronic Clean up. Believe it or not, some or all of your electronics can be restored.

So to answer the question...Yes, there is more than one way to clean your items after a fire.

What the difference between Mildew and Mold?

1/5/2018 (Permalink)

Many people might say," It's mildew , not mold".

The truth is both are fungi and both are necessary for out environment. But not in our bodies or our homes. To answer the question, mildew is mold in it's early stages.

Mold can grow fast. It can take only 24 to 48 hours for it to grow. In 1 to 12 days mold can colonize and grow fast.

Mold can come from many sources, some you may not have even thought of. 

Here are a few:

Damp Basement/crawl space

Over Flows from sinks and tubs

Flooding, leaks

High Humidity

Steam Cooking

Dryer Vents

Humidifiers

So keep the mold outside where it's needed for soil and leaves to break down.

Keep it out of your home. SERVPRO of Baltimore's Inner Harbor has the training and chemicals to help you do just that.

Flood water from a storm is the same as rain water , right?

1/5/2018 (Permalink)

By the time that flood water gets to your living room it may  have picked up some bad baggage along the way.

There can be pathogens, parasites and chemicals to name a few.

You need to be very careful to protect yourself when cleaning up during these conditions.

SERVPRO makes sure they have the right protective gear and clothing when working during these conditions. Many people can get lung infections or infections in a cut or abrasion from the contaminated water. 

Be careful when trying to mitigate this yourself. If you are trying to get the water out please make sure you realize that it is not clean water and take the right precautions. You have enough to worry about without worrying abut your health.

SERVPRO of Baltimore's Inner Harbor is hear to help.

Water Damage doesn't take the weekend off.

1/4/2018 (Permalink)

Flooded Business site.

Many business's close for the weekend. The owners may decide to turn the heat down or even off (yikes), No one is there right?  Well the pipes are still there and boy do they need heat when the weather gets cold. 

A cold wind will make matters even worse.  Maybe what's even worse is that no one is there to see a pipe break; no one is there to turn off the water and help to stop things from getting worse.

So if you have a business , remember, keep the heat on to help with pipes breaking. 

A little money spent on heat is better than a lot spent on water damage later, not to mention loss of work while getting repairs done. 

Disaster does not wait to happen 9-5 Mon-Fri. 

Can we always predict a storm?

1/4/2018 (Permalink)

Even the Farmer's Almanac can be wrong and miss a storm predication.

Our high tech equipment, can miss a prediction when it comes to the weather as well.

 Maybe your relying on the fact that the so-called "experts" predict a mild winter so your going to pass on getting your roof checked for cracks, or will wait another year before properly insulating your pipes. This could be a costly mistake.

The fact is that being prepared for storm damage will benefit you in the long run.

Having a well sealed home can save your home from  damage.

If you do get storm damage though it's not recommended to try and do the mitigation yourself.

The experts at SERVPRO of Baltimore's Inner Harbor have the correct tools and equipment to help save your home when it looks like a total loss. We are the remediation experts and that's a fact not a predication. 

Flash Flooding: A Warning vs. A Watch

8/31/2017 (Permalink)

We've definitely seen our fair share of summer storms so far this season, especially with Harvey closing out the season with the potential of 3 more to come. We have additionally had a good bit of flash flood warnings and watches. Since SERVPRO of Baltimore's Inner Harbor is one of the most reliable sources in the community for storm and water damage remediation, we figured it's only fair we provide you some flash flood facts. Knowing the difference between and warning and a watch could be the difference between being prepared and being at risk for flood damage.

Flood warnings:

When your local agencies (whether it be NWS or a local weather station) issue a flash flood/flood warning this means flooding is happening or will happen soon. When you see this warning, it means you should move to high ground or be prepared for flooding ASAP. Often times it is important to be aware of any announcements from local officials if the flooding is projected to be particularly severe.

Flood watches:

When local agencies issue a flash flood/flood watch, it means that flooding is possible. Upon the release of this watch, you should be sure to stay tuned to radio or TV for more information about the potential severity of the flood, should the watch be converted into a warning.

We know this can seem confusing, but if you're connected with us on Facebook or Twitter, we are sure to clarify what and when each watch/warning means, when we can. But be sure to connect with your local Emergency Management channels. We recommend MDMEMA, Baltimore OEM, NWS Baltimore, Maryland OPR, and FEMA.

Smoke Behavior Is No Joke

7/26/2017 (Permalink)

Fire losses and the damage they leave behind can be an incredibly complex job to deal with. This is caused largely by the behavior of smoke. When our SERVPRO of Baltimore's Inner Harbor professionals respond to a call for a fire job, their initial goal is to determine the extent of damage from fire itself, smoke, heat, and moisture. Not only do we deal with damage to building structures, but we work to clean a building's contents and your belongings as well.

Our SERVPRO trained professionals are trained to understand how smoke penetrates various cavities within the structure, causing hidden damage and odor. Our teams' knowledge of building systems helps them investigate how far smoke damage may have spread. We know it can be stressful when you don't understand the issues facing your home, so take a moment to read up on the different kinds of smoke and soot that could potentially effect your property.

While there are technically only two different types of smoke - wet and dry, there are varying types of soot residue after a fire. Here's a handy glossary of smoke and soot types that might come in handy if you're ever faced with the misfortune of dealing with a property fire:

Wet smoke (plastic & rubber): Low heat, smoldering, pungent odor, sticky, smeary. These smoke webs are more difficult to clean.

Dry smoke (paper & wood): Fast burning, high temperatures, heat rises and thus so does the smoke

Protein fire residue (caused by evaporation of material instead of fire): Virtually invisible discolors paints and varnishes, extremely pungent odor

Fuel oil soot (furnace puff backs): While "puff backs" can create havoc for homeowners, SERVPRO can, in most cases, restore your contents and your Baltimore structure quickly (thanks to their training)

Additionally, we do deal with tear gas, fingerprint powder, and fire extinguisher resides. These special situations require special care and evaluation.

Understanding and having the ability to differentiate between these different types of smoke and soot is part of SERVPRO's specific training which makes us a cut above any other Baltimore local restoration team. Trusting a company to care about your home like you do can seem daunting and feel impossible, but when it comes to SERVPRO, you can trust that you're always in good hands. We make it, "Like it never even happened."

High Quality Service Powered By High Quality Technology

6/22/2017 (Permalink)

A little goes a long way in most cases, but especially in terms of water damage. Even the smallest drop of water left to its own devices after a loss can lead to much bigger problems, including mold. The key to abating such mishaps? Proper mitigation and drying procedures. That's why SERVPRO of Baltimore's Inner Harbor should always be your first call when you suspect your home or business has been struck with water damage. Our professionals are specifically trained to use special technology to mitigate properly and efficiently. 

Our SERVPRO trained professionals rely on special technology in multitudes of equipment to see to it that the affected areas in your Baltimore area home/businesss are completely dry after mitigation. The top 5 pieces of equipment we use are:

• Moisture Sensors to detect lingering moisture in carpets, baseboards, and walls
• Moisture Meters determine the actual amount of moisture in different materials. The reading these meters provide aids in the drying process
• Thermohygrometers measure temperature and relative humidity, this helps calculations for making the environment more conducive to drying procedures
• Ultra Low-Volume Foggers atomize liquid deodorizing agents which creates a mist for penetrating any odor causing sites. This tool is also useful for injecting fungicides and disinfectant into wall cavities an other hard to reach spaces
• Thermal Foggers dispense solvent-based solutions via a dense fog. The fog is made up of small particles of deodorizing solutions to neutralize any odors

If this all sounds overwhelming to you, have no fear...SERVPRO is here! Let us worry about the technicalities when it comes to drying your home or business. We have the know how AND the equipment to prevent secondary damage after a loss that DIY mitigation puts you at risk for.

Can We Mitigate It? Yes We Can!

6/22/2017 (Permalink)

Where there's water, there is mold risk. Mold can not only affect your health, but it can also cause significant damage to your property. It is for the very same reasons that our SERVPRO of Baltimore's Inner Harbor teams have the training, protective gear, and specialized equipment necessary to handle any mold problem. Although every mold damage scenario is unique, and requires an equally unique solution, the general mold remediation process stays the same, so as to meet top industry standards.

Curious how we do it? Here are the basics for a "typical" mold job:

Dial 410-637-3433

The mold cleanup and restoration process starts when you call us and tell us about the problem affecting your home. One of our fabulous office admins will ask you a series of questions that help determine the necessary equipment, resources, and personnel needed to get your home back to normal

Inspection & Damage Assessment

Our team will inspect your home or business for signs of mold using technology designed to detect spores and any hidden water that might be feeding the mold and growing it

Mold Containment

Various containment procedures are followed prevent the mold from spreading and to isolate the contaminated area with physical barriers and negative air pressure to also keep the mold spores from spreading during the rest of the cleanup process

Air Filtration

Special filtration equipment captures microscopic mold spores in the air. Our professionals use powerful air scrubbers and HEPA vacuums to further prevent the spread of these mold spores while the mold remediation is in progress

Removing Mold & Mold-Infested Materials

The mold remediation process depends on
a variety of factors, but mainly the amount of mold, and the types of surfaces the mold appears on. Antifungal and antimicrobial treatments are then employed to eliminate mold colonies and help prevent new ones from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, is sometimes necessary to remediate heavier mold growth

Cleaning Contents & Belongings

Our SERVPRO pros thoroughly clean your furniture, miscellaneous items, curtains, and other restorable items affected by mold. We use a variety of techniques to clean and sanitize your belongings. Our teams are also trained to remove odors/deodorize using fogging equipment

Restoration

Depending on the extent of the mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. Our Rebuild division is more than happy to help replace and restore after the remediation process is complete.

This process might seem like a lot to deal with, but that is what the SERVPRO of Baltimore's Inner Harbor team is here for!

Water Water Everywhere, We Just Want It To Dry!

6/15/2017 (Permalink)

There is a method to our madness when it comes to extensive applied structural drying. Let us take it from here!

By now, we're sure you've heard us talk about how there is an exact science when it comes to structural drying. That's why our SERVPRO of Baltimore's Inner Harbor professionals are specifically trained to dry your property to such standards. When you come across water damage in your home or water damage in your business, it's common to think you can clean it up yourself. In smaller cases this is likely true; however, in cases with more water and more extensive damage, DIY drying can potentially worsen the extent of the damage itself. When water is dried improperly, you run the additional risk for mold growing. 

Still need some other reasons to leave the drying to the professionals? Well, SERVPRO of Baltimore's Inner Harbor will:

• Inspect the property to find everything that may have been exposed to water to prevent that secondary damage
• Measure how much moisture is in the wet materials affected by the water loss and monitor their drying
• Use professional drying equipment to speed the drying process along

The bottom line is that while DIY drying might seem easier and faster, it is usually far less effective and can leave you with more damage than what you started out with. Our SERVPRO pros have the equipment and the training to move the process along as quickly as possible! 

How To: Deal with Fire Damage Until SERVPRO Arrives

6/15/2017 (Permalink)

Fire damage itself is enough trouble as is, but most forget that smoke damage and other odors can be just as much of a nuisance. After a fire, it's important to act appropriately in order to avoid secondary damage. These dos and don'ts might come in handy to help you increase chances of a successful restoration.

DO:

• Limit movement. Extensive movement can further embed soot particles in your carpet and other upholstered surfaces
• Keep you hands clean so you don't transfer any soot around and damage walls and woodwork, etc.
• Put dry, colorfast towels and/or old linens on rugs, upholstery and carpet traffic areas
• If your electricity has failed, empty any fridges and freezer entirely. Then prop their doors open to prevent odor
• If you have chrome appliances or trim, you can wipe soot from those surfaces and apply a thin coating of lubricant to them
• If you fire occurs during winter and your heat fails, pour RV antifreeze into sinks, toilet bowls, holding tanks, and tubs to ensure your pipes and other fixtures don't freeze
• Change your HVAC filters, but leave the system off until it is checked by a professional
• Tape double layers of cheesecloth over your air registers. This keeps soot particles out of your HVAC system

DON'T:

• Don't try to wash any walls or painted surfaces without calling SERVPRO of Baltimore's Inner Harbor to consult about the extent of the damage
• Don't shampoo carpet of upholstered furniture
• Don't try to clean any electrical appliances that might have been close to the flames, heat, or water, because they might have become contaminated
• If your ceiling is wet, do not turn on the fan. The wiring might be wet or damaged and could cause electrical shock. Air movement could also spread around other particles and cause secondary damage
• Don't send your garments to the dry cleaner, as improper cleaning might only set in the smoke odor

If your home or business is faced with fire damage, don't try to clean it yourself. Our SERVPRO professionals are given special training and specific equipment to mitigate fire damage without furthering damage. 

Storm Damage Isn't Unstoppable

6/12/2017 (Permalink)

Storm damage can be a rather difficult thing to deal with in your Baltimore home. Leave the complexities to our SERVPRO professionals, and use these helpful do's and don'ts while you wait for us to arrive on scene. These handy tips can keep you from unknowingly furthering any damage to your property.

DO:

• Wait for the "all clear" before worrying about minimizing your storm damage. Your safety should be prioritized above property safety
• Avoid entering a flooded area, unless the electricity is turned off
• Try to remove as much excess water as possible with wet-dry vacuums, mops, and towels you don't mind potentially ruining (if the water is contaminated)
• Prop up wet upholstery and pillow cushions for proper drying after you remove them from the affected area

DON'T:

• Don't use your household vacuum to remove water. Your standard vacuum does not double as a shop vac
• Don't leave wet fabrics in place to sit and mildew. Be sure to dry any wet items as soon as you can!
• Don't leave books magazines, or other colored items on wet carpet or floors. If left on wet surfaces, the ink can bleed and permanently stain surfaces
• Don't use any household appliances or electronics while standing on wet surfaces

Any damage to your home or business can seem daunting. If you have a few do's or don'ts in the back of your mind when a loss occurs, you will feel more in control. We will worry about the rest for you. We make it, "like it never even happened."

Summer Mold...Makes Me Feel...Bad!

6/8/2017 (Permalink)

Do you know the prime time for mold to spawn in your home? Summer.

Our favorite season also happens to be mold's favorite too...but this doesn't mean mold has to ruin your whole summer!

Summer is mold's favorite because mold thrives in temperatures above 77 degrees, which, lucky you, happens to be around the average summer temperature in Baltimore and the surrounding communities.

Have no fear, mold is an avoidable issue! While it isn't always in your control, and mold can hide from you, try following these useful tips to lower your property's risk for mold. You can be free of mold, and free to enjoy all that the summer months have to offer.

• If it is hot outside, turn on your air conditioner. This keeps the inside of your house cool, thus starting the mold abatement process
• Be on the lookout for condensation or moisture in any of your air ducts. Air conditioning units can produce a small drip of water that can serve as food for plenty of mold spores to grow
• Do your best to keep humidity down in your home. Moisture in the air is the main attraction for mold to form and survive when humidity inside is above 50 percent. Get a dehumidifiers to help by keeping your home or business comfortably dry
• If it rains, close your windows. Closed windows keep moisture and any excess water out
• If rainfall is substantial, check on your roof for any leaks. Any ceiling discoloration can be indicative of a leak or even mold 
• Inspect any of your appliances or pipes for leaks, clean up any water and fix the leak (if you can) ASAP
• See to it that your dryer is vented to the outdoors, and not toward the attic or another crawlspace thus left to build moisture in dark spaces (which mold loves)
• Open a pathway for cool air when you take a shower. Whether it be the fan or a window, the circulation of cool air can keep humidity from the warm air down
• Remove carpeting from your bathrooms or other commonly wet spaces so mold doesn't grow on it

If you suspect mold in your home, call us (the real mold remediation professionals) ASAP for an inspection. 

410-637-3433

Flash Floods Pose A Glaring Risk

6/8/2017 (Permalink)

If someone asked you which weather event causes the most damage, most people would probably jump to say hurricanes or tornadoes. However, according to the NOAA, flooding kills more people each year than tornadoes, hurricanes, and lightning.  

Flooding can cause damage quickly, and can often occur with little to no warning. That said, it is possible to be safe and be prepared when flood risk is present or actively occurring. 

Additionally, Floodsmart.gov reports that in the past 5 years, all 50 states have experienced floods or flash floods. According to the American Red Cross, floods cause more damage in the United States every year than any other weather related disaster.

If find yourself caught in a flooding situation it seems obvious, but it is important to remember to stay away from flood waters, no matter the height of the standing water. A mere six inches of swiftly moving water could easily sweep you off your feet. If you happen to be driving when you get caught in a flood, turn around and don't drown! Most cars (it is safe to assume that your car is one of most cars) can get swept away by less than two feet of moving water. If flood waters are rapidly rising whilst you are driving through a flooded road, exit your vehicle and move yourself to higher ground. Value your safety first! Also be sure to keep children out of and away from any flooding water or potential flood zones during heightened risk times. 

It does not matter if you live near a coastline, in the city, the mountains, near a tiny river, or even in the desert...there is always potential risk for flooding and flood damage. Just because you and your property have never experienced a flood or flood damage does not mean you never will!

20% of flood insurance claims come from moderate to low risk area. On average, flooding costs $3.5 billion in annual losses for the USA.

Even minor floods have the potential to cause major damage to a structure when it isn't treated quickly and properly. This includes mold damage from improper drying of flooding.

The cleanup can be overwhelming, but that is what SERVPRO of Baltimore's Inner Harbor is here for. Our crews are trained to handle an size disaster quickly and efficiently.

When you feel like you're drowning in water damage, SERVPRO helps you stay above water!

Grilling Should Be A Good Time

6/7/2017 (Permalink)

As the weather gets warmer, we are sure you're turning the temperature up on your grills to enjoy a meal outside this summer. Don't let a fire get in the way of your good time. If you follow these safety tips, your summer meals should go off without a hitch! Check these out courtesy of SERVPRO and the National Fire Protection Association:

• If your grill is propane or charcoal powered (it probably is) only use it outside
• Keep your grill away from your house or any overhangs, etc. that could catch flame if the blazes get too high
• Children and pets should be kept away from the grill
• Be sure to remove and clean any grease and/or fat build up
• Don't walk away from the grill when it's on. Always supervise an in-use grill
• Use tools with long handles meant for grilling, to avoid any injury

Grilling is a classic summer routine for your family, and maybe even for your business. Don't let small errors turn into a big mess. If you do have a grill mishap and your property experiences any fire damage, give us a call and we'll have you back to grilling in no time! 

410-637-3433

Will Summer Storms Leave Your Business in Ruins?

6/5/2017 (Permalink)

How quickly your business is able to return to normal operations after a tornado, fire, or even a flood often depends on emergency planning. It is easy to think that such emergencies are unlikely to hurt your business, because truly they aren't a terribly common occurrence. That said, it is even easier to just take the time to prepare for anything.

Even though every situation is unique, your business can still be prepared. Your commitment to emergency planning will help support your employees, customers, industry colleagues, your local community, and even the country. Additionally, it protects your business investment by giving the facility and company a better chance of survival after various emergencies. 

Be informed:

Know what kinds of emergencies might affect your business and devise a plan to deal with them

Develop a Business Continuity Plan:

Plan which staff, procedures and equipment are undeniably necessary to keep operating. Plan a backup plan for everything. Make a procedure for what to do if your facility isn't accessible or if there are utilities disruptions. 

Make Your Emergency Plan:

Evacuation procedures, shelter-in-place plans, communications procedures for before, during and after an incident. Make them. Practice them at least once a year.

Review Your Insurance Coverage

Promote Family and Individual Preparedness:

Emergency preparedness is a chain reaction. Preparing your business will encourage your employees to prepare their families, their families will encourage their friends, friends encourage other community members, so on and so forth.

Be a leader.

Let SERVPRO of Baltimore's Inner Harbor prepare your business for anything with a FREE Emergency Ready Profile assessment.

Back From Vacation and Flooded with More Than Just Warm Welcomes

5/31/2017 (Permalink)

When it comes to water, usually a dab will do ya, but in terms of water damage, a dab is enough to harm your home or business. Even the smallest drop of water left to sit after a leak or loss can cause much bigger problems, including mold.

The key to avoiding such mishaps? Proper mitigation and drying techniques.

That's why SERVPRO of Baltimore's Inner Harbor should always be your first call when you suspect your home or business has been hit with water damage. Our professionals are specifically trained to use advanced technology to mitigate your damage properly and efficiently. 

Our trained professionals rely on this special technology in our multitudes of equipment to completely dry affected areas after any kind of damage or loss.

The top 5 pieces of equipment our crews use are:

• Moisture Sensors to detect lingering moisture in carpets, baseboards, and walls
• Moisture Meters determine the actual amount of moisture in different materials. The reading these meters provide aids in the drying process
• Thermohygrometers measure temperature and relative humidity, this helps calculations for making the environment more conducive to drying procedures
• Ultra Low-Volume Foggers atomize liquid deodorizing agents which creates a mist for penetrating any odor causing sites. This tool is also useful for injecting fungicides and disinfectant into wall cavities an other hard to reach spaces
• Thermal Foggers dispense solvent-based solutions via a dense fog. The fog is made up of small particles of deodorizing solutions to neutralize any odors

If any or all of this sounds overwhelming to you, have no fear...SERVPRO is here!

Let our team worry about the many technicalities when it comes to drying any unwanted water or flooding in your property. We have the know how AND the equipment to prevent further damage after a loss that DIY mitigation can put you at risk for.

Mold, Must, Mildew...Oh My!

5/22/2017 (Permalink)

You know that any water damage to your home or business is a nuisance as is...but what happens after the water is gone? If water damage isn't mitigated and dried properly, mold has plenty of room to grow and potentially destroy your property.

If you find any traces of mold, or if you suspect water damage that wasn't correctly dried, SERVPRO of Baltimore's Inner Harbor should be your first call. The process of making your space mold free starts as soon as you pick up the phone. One of our representatives will pose a series of questions to you about the spores you discovered. This helps to speed the process of remediating along because your answers aide our professionals in understanding what kind of equipment, personnel, and other resources are needed on scene.

Once we arrive, we thoroughly inspect and assess the damage and the mold itself. We are also certain to trace any hidden water sources that could be feeding the mold. We do this with special technology and moisture meters. After we are sure we know where the mold is hiding, our teams follow various procedures to see to it that mold doesn't spread to other spots in your property. Physical barriers and negative air pressure help isolate the contaminated area. Our SERVPRO professionals also use specialize air filtration to capture microscopic mold spores that might be floating in the air. Additionally our IICRC trained employees use powerful air scrubber and HEPA vacuums to minimize potential cross-contamination of rooms in your home to keep the remediation process on track. 

If necessary, SERVPRO will use antifungal and antimicrobial treatments to eradicate mold colonies. This keeps mold from regrowing. It is also important to clean, and or remove any porous materials that have become mold-infested. It can be as simple as our teams professionally cleaning them, or breaking down drywall, or the wall itself to rid your property of mold completely. Our technicians are also highly trained to deodorize your belongings as well as your entire space. 

If the mold damage is extensive and severe, we are more than happy to employ our Rebuild team to replace your drywall, paint, or even install new carpet. If the area or room needs to be rebuilt, we can do that as well.

As soon as you spot mold, be sure to dial 410-637-3433

Are You Storm Smart?

5/16/2017 (Permalink)

Disaster can strike any time anywhere. If a major storm struck within the next 15 minutes...would you be prepared? No? Read on.

Approximately 98% of all presidentially declared disasters are related to weather events. These events can lead to about 500 deaths and cause nearly $15 billion in damages, according to the NOAA. 

So, how do you make sure you're as ready as possible when severe weather hits? Know your risk and take action.

No matter how high or low your risk level is for severe weather, it's crucial to have an emergency plan and supply kit in place, just in case.

What do you include in your emergency supply kit?

It's important to mix and match these items to suit your specific personal needs, but here are some fundamentals to include:

• Water (1 gallon per person per day)
• Food (non-perishable 3-day supply)
• Manual can opener
• Battery operated radio, preferably and NOAA Weather Radio
• Flashlight and extra batteries
• First aid kit
• Whistle to signal for help, if need be
• Clothing
• Dust masks or bandanas
• Plastic sheeting, garbage bags and duct tape
• Wrench or pliers to turn off utilities, especially during flood or lightning risks
• Hygiene items
• Important documents; copies of insurance policies, identification and bank account info
• Cash
• Fire extinguisher
• Matches in a waterproof container

While this list is suitable for a home or business, if your business needs assistance devising an emergency plan, let us do it for you. We specialize in Emergency Ready Profiles which her minimize damage and business interruption in case of an emergency.

In any event, we are here to help you recover your home or business after any type of loss or damage.

SERVPRO of Baltimore's Inner Harbor: 410-637-3433

Movin' On Up!

5/2/2017 (Permalink)

One of our familiar green trucks all packed up and heading to the new facility...and a familiar little stadium appearing in the background, too!

At long last, we have started the move to our new production facility! If you follow us on social media, you probably saw that we had a helping hand from our SERVPRO of Howard County fam. Besides, what are friends for, if not to help you move?! 

If you don't follow us already, check out the picture(s) here on Twitter and here on Facebook. (While you're there, feel free to give us a follow so you can keep up with us!)

Now, you might be saying to yourself, "well, SERVPRO of Baltimore's Inner Harbor, that's great for you...but what does that mean for me?" Fair enough! 

A new production facility means we now have more room to store our equipment which means we can be here to help faster and even better than ever before! Taking over a new franchise is never easy, but this is just another awesome step towards the level of excellence that our new owners have been pushing for since purchasing SERVPRO of Baltimore's Inner Harbor in March. A new production facility also means that we are more local to our Baltimore family, as this new space is closer to the heart of our city. 

Moving in can be a tough process, especially for a business, but our crews were on hand to help pack out our old facility, and pack in our new one. Of course we'll be constantly updating with the best equipment, but this start is more than ideal to grow and improve this awesome franchise under our new ownership. 

If you want to learn more about the new SERVPRO of Baltimore's Inner Harbor team, head over to our employee photos and be on the lookout as we add more employees, and thus...more photos of our terrific team!

Sewage Problem? Stop Right There!

4/27/2017 (Permalink)

It's definitely not the most pleasant problem to talk about, but sewage backups or leaks are very real and very serious issues you could face in your home or business.

Earlier we discussed how to tell if the water flooding in your property is clean or contaminated. It's probably the most important to know that sewage water should be assumed to be contaminated and hazardous at all times (until one of our professionals determines otherwise). Sewage water is typically referred to as category 3 black water. This classification is due to the dangerous contaminants in it. It's important to note that sewage water has the ability to appear clean. This is an instance of top water. If sewage runoff looks clean, it's usually because the waste and contaminants have sunk to the bottom. This water is still categorized as black water; not for the color, but for the risk it carries with it. In most cases of any standing water in your home, it's crucial to understand that just because you can't particularly see the contaminants or just because the water looks clear...doesn't mean that it is safe to try to mitigate yourself. 

Our SERVPRO of Baltimore's Inner Harbor crews are specifically trained to deal with hazardous water and how to clean any harmful remnants once the water is drained. Without that training, your knowledge is your most powerful tool to keep you from putting yourself at risk upon spotting standing water in your residential or commercial property.

If you experience sewage backup or sewage related flooding, let us be your first call. We make it, "Like it never even happened."

SERVPRO of Baltimore's Inner Harbor

410-637-3433

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Crimes and Cleaning: The Odd Couple

4/20/2017 (Permalink)

Crimes and cleaning...since when do those two go together? 

Well, the answer is clearer than you might think. Ever since SERVPRO started taking on biohazard, crime scene, and other crime related cleanup.

You know that you can always count on the SERVPRO name for fire & water cleanup and restoration, so you can expect the same quality of service when it comes to these tough jobs.

Our professional teams are trained to safely and effectively remove biohazards substances and prepare waster for proper disposal. We follow OSHA, EPA, state, and local health regulations for these tasks. 

We have the proper equipment and know to turn a dangerous and potentially lethal situation around.

The SERVPRO of Baltimore's Inner Harbor team is trained to deal with the following:

Bloodborne pathogens

• Our crews remove and dispose of bodily fluids, tissue, and other pathogenic substances that are results of accident, trauma, crime, or death. We clean, disinfect, and deodorize after removal.

Methamphetamine labs

• Chemicals used to produce illegal drugs are volatile and the residues can be harmful. Our team follows federal and state guidelines for cleaning of all surfaces in such cases.

Crime scene residues

• Whether it's fingerprint powder and evidence gathering chemical substance or tear gas and pepper spray residues, we clean and restore the scene and your property.

Arson

• We aren't new to fire restoration, so arson is no different. We clean, restore, and deodorize.

Vandalism

• SERVPRO professionals are able to clean and deodorize after instances of graffiti, egging, spoiled foods, and human or animal waste.

Unsure if our team can help with your specific job? Just ask! We are more than happy to help in these sensitive situations. 

AC Keeps You Cool, But Condensation Could Keep Mold Fed

4/18/2017 (Permalink)

Summer is certainly on the way, and with it will come those warm temperatures.

What does that mean for your business?

Well, a majority of businesses consider summer to be their busy season. If you're one of those businesses, you know that damage or a loss in your facility can cost you time that your business can't afford to lose.

Avoiding mold damage can be simple, especially when it comes to air conditioning condensation lines.

When the warm weather is here, we know your employees are turning up the AC and making it work overtime with them. This extra work for the air conditioner could lead to leaks in the condensation lines, which can potentially feed hidden mold. Not only is mold inconvenient to your business, it can carry health risks. And for those reasons, the U.S. EPA recommends routinely inspecting your HVAC units. Depending on how large your business is, there might be more than one in your facility.

When you inspect these units/systems, you shouldn't only be looking for mold. It's important to check for moisture or any dripping. No matter how little the amount of water may seem, mold starts on a microscopic level. It doesn't take that much liquid to keep mold alive and thriving!

If you think you find mold in your commercial property, it's important to proceed with caution.

Better yet, call our professional crews in and we will take care of drying out any moisture and removing any mold you find or even if you're just suspicious of mold. Remember that mold carries risks and if you don't know what you're doing, it can be incredibly dangerous.

That's why our specially trained teams are here to help!

Water Damage: Contaminated or Clean?

4/17/2017 (Permalink)

Water damage is always inconvenient, no matter the type of water causing it; however, understand which type of water you're dealing with can be crucial to minimize destruction until our professionals arrive.

Clean water can be from a broken pipe/water source, or even rainwater. 

Clean water becomes gray water after it has been left untreated. Untreated water allows for bacteria and fungi to grow and the water then becomes contaminated. This water can become hazardous. 

Black water is typically caused by sewage damage or natural disaster flooding. Black water should ALWAYS be handled by professionals. 

How do you minimize the damage from these water types?

For clean water:

If you can, shut off the water source.

Turn off any circuit breakers to affected areas. This protects from any potential electrical shock. Do not enter any rooms with standing water because unknown shock risks could be hiding. 

Mop, blot, or wipe down any excess water.

To start drying any damage or soaked upholstery, remove and prop them up to start the drying process.

Move valuables to a safe place

Remove colored items that might bleed or run, causing stains.

Never use a vacuum to remove water. Shock risk is high!

If your ceiling is wet, don't turn on any ceiling fixtures. Don't enter the room is the ceiling is sagging from retained water.

For contaminated water:

Avoid all contact with sewage. Wash yourself thoroughly if you come into contact with contaminated items.

Do not walk through affected areas.

Do not turn on your HVAC system as it could spread contaminated air.

Do not use fans. Air flow could spread contaminants.

If food or personal hygiene products are exposed to contaminated area, discard them.

Water damage can be traumatic, but the cleanup and restoration process doesn't need to be.

Dryer Fire: It Rhymes So You'll Never Forget It!

4/14/2017 (Permalink)

According to FEMA, failing to clean your home dryer causes 34% of home dryer fires.

These dryer fires cause $35 million in property loss and are also capable of causing injury or even death.

Reducing your risk for dryer fire is incredibly simple. Let SERVPRO clean your vents and ducts that may being holding lint buildup. 

The National Fire Protection Agency recommends that you clean your dryers lint filter every time you do a load of laundry. This ensures the outdoor vent flap will open with ease. This flap could be restricted by snow or even a bird's nest.

Let our specifically trained technicians make sure all of your vents, filters, and ducts aren't restricted and can let air flow freely.

For more info about the vent and duct cleaning services SERVPRO offers, give us a call at 410-6373433

Crime Scene Cleanup: A Tough Subject

4/12/2017 (Permalink)

When you hear the SERVPRO name, crime scene or death cleanup is probably not the first thing to come to mind.

We know it can be difficult to talk about, but we also know it's not to be ignored. 

Crime scenes/deaths are an unfortunate reality of the world we live in, but SERVPRO is here to help in any situation. Our teams are highly skilled and specifically trained to deal with such instances. 

It's natural and easy to get caught up in all of the chaos that comes with a crime or a death, but that's why we are only one call away. We are, "extremely polite and professional" especially when dealing with such sensitive situations. You can trust the SERVPRO team to cleanup and respect your home or business during fragile times. 

No matter the type of damage or loss, we make it, "Like it never even happened."

SERVPRO of Baltimore's Inner Harbor

410-637-3433

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What's That Smell...?

4/12/2017 (Permalink)

Have you ever noticed how when you burn a bag of popcorn in the microwave the smell seems to linger for way longer than it should?

That's what happens with even the smallest fire in your home or business. After a fire if the area isn't properly cleaned, restored, and deodorized the burnt scent  can hold onto to your space for years to come. The smoke from a fire is what carries the awful scent throughout a structure. This smoke sets into any surface it can touch.

If a cleanup isn't executed as fast as possible, the residue can cause permanent damage and could even cause the smell to come back! 

The SERVPRO of Baltimore's Inner Harbor team is highly trained to locate and remove the source of the odor. Other professionals will just mask the scent with a fragrance of some kind and once it wears off, you're left with the bill and no actual solution to your odor problem. 

Our professionals also work to make sure you understand all of your possible options when it comes to deodorization. 

We make it "Like it never even happened." 

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DIY Mold Removal? Think again!

4/10/2017 (Permalink)

You’re doing spring cleaning, getting ready for the warm weather and just as you go to wipe down that dark corner in your kitchen, you spot it….mold.

What do you do? Your knee jerk reaction might be to bleach it. Be wary: bleach is not a sufficiently potent mold killer! Bleach might take care of surface mold, but not the root of the problem that actually caused the mold to grow. This means when you’ve bleached down the surface, it might look pretty and clean, but the mold is likely to grow back. Even worse yet, the mold cells might register the bleach as a threat to its existence, which means when the mold regenerates it could become resistant to the bleach.

So how do you rid your home of mold in its entirety?

That’s where we come in.

Removing mold on your own without proper knowledge and training can present numerous risks and challenges. Using the wrong method to remove it, as aforementioned, can only worsen the problem. It is important to note that warm weather makes mold's usual hiding places more likely to stay warm and damp which puts your home and business at a higher risk if your building isn't climate controlled. 

That’s why our mold remediation teams are trained and certified to remove mold safely and keep it from ever returning to your home.

If you see or smell possible mold in your home, be smart and be safe. Don’t touch any mold with bare skin and try to not breathe it in.

Remember: before mold remediation can begin, any sources of water or moisture must be addressed!

When mold attacks, call SERVPRO of Baltimore's Inner Harbor 410-637-3433 immediately to get a team on site.